I want to thank Navelle the store manager in the Philadelphia branch, I had a issue with a prescription, he took over the phone call and within 5 minutes my issue was resolved. Tha t is great custom... See more
Company replied
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I’ve been trying to get a critical prescription for 10 days. It was promised a week ago, and again on Monday, and again yesterday, and then by noon today..... it’s still not here. I spent three hours... See more
The medication would have been $1200 with my Medicare prescription plan. Medley filled it for $25 copay and delivered it to my front door.
Fast free delivery, ran insurance for me and set everything up, over phone staff was polite and professional
Company details
Written by the company
Medly is a full-service, digital pharmacy that delivers your prescriptions to you for free, same day, anywhere in New York, New Jersey and Philadelphia. We created a digital experience that makes managing your prescription simple, efficient, and smart.
Contact info
Cottman Avenue 2842, 19149, Philadelphia, Pennsylvania, United States
- 215-941-6240
I want to thank Navelle the store…
I want to thank Navelle the store manager in the Philadelphia branch, I had a issue with a prescription, he took over the phone call and within 5 minutes my issue was resolved. Tha t is great customer service.
Thanks
December 7, 2021
Unprompted review
Reply from Medly Pharmacy - Philadelphia, PA
Thank you so much Steve for this awesome feedback! Na'Velle truly takes a customer-first approach to any situation, and we're very happy that your issue was resolved. Hope to see you soon!
This pharmacy has fallen...
I’ve been trying to get a critical prescription for 10 days. It was promised a week ago, and again on Monday, and again yesterday, and then by noon today..... it’s still not here. I spent three hours on hold yesterday and am back on hold again today. Don’t know what’s happened to a good pharmacy, but they have fallen hard and can’t seem to get back up.
UPDATE...after a one hour hold, I was told my delivery will be next. Rep blamed the poor service on delivery cars breaking down, and hour+ Hold times on staffing problems .... which she says are being addressed....we’ll see.
November 11, 2020
Unprompted review
The medication would have been $1200…
The medication would have been $1200 with my Medicare prescription plan. Medley filled it for $25 copay and delivered it to my front door.
May 7, 2020
Unprompted review
Fast free delivery
Fast free delivery, ran insurance for me and set everything up, over phone staff was polite and professional
May 5, 2020
Unprompted review
Multiple members of the courteous staff…
Multiple members of the courteous staff helped me obtain my prescription, even though prior authorization and discounts required multiple phone calls. Delivery was extremely efficient.
April 29, 2020
Unprompted review
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