I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The worst! Impossible to get through to them on the phone!! And they never call you when they text you that they will!
Excellent professional service. The customer service was great and did their best to get my medications to me on time. They seemed very concerned and made it happen. The driver called with an ETA and... See more
Pharmacy calls to ask if you would like to have your prescription delivered. Prescription could be set up for next day delivery. Driver calls when he’s close by; in my case 10 minutes away. Prescripti... See more
Company details
Written by the company
Medly is a full-service, digital pharmacy that delivers your prescriptions to you for free, same day, anywhere in New York, New Jersey and Philadelphia. We created a digital experience that makes managing your prescription simple, efficient, and smart.
Contact info
Graham Avenue 104, 11206, New York, Brooklyn, United States
- 718-782-7539
The worst! Can’t get through!!!
The worst! Impossible to get through to them on the phone!! And they never call you when they text you that they will!
Medley unprofessional. I don't trust them.
I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy cold pack that was completely melted, and the medicine was warm. I had to refuse it -- they replaced it the next day. But the van that delivered it didn't even have a cooler. However, I gave it a second chance and all other deliveries were ok.
But this month (Sept. 2022), just before my delivery came due, I called them just to check -- and they said they had no supplies of HUMIRA!!! No notification or anything -- I had to accidentally find out for myself! So I transferred the prescription to CVS. It comes very well packaged, in an insulated cooler!
I would not trust Medley, and they are not professional.
The best!
My dermatologist uses this pharmacy, and Im very satisfied with their service. Excellent service & communication from beginning to end! And they are able to provide coupons for expensive name brand prescriptions.
Delivery to Queens
Put my order in on a Friday. They tried to get the best price since my insurance didn’t cover a copay. Wednesday they gave me a discount. Delivered Thursday in the time slot they gave me. Very efficient even though I live in Queens!
Pharmacy and delivery man very friendly…
Pharmacy and delivery man very friendly and professional.
I’ve been trying to get my Lupus…
I’ve been trying to get my Lupus medicine for two months. Got in touch with Medly Pharmacy and just like that I received my medicine. Thank you so much .
The customer service was very helpful…
The customer service was very helpful in helping me set up his service.
The packaging was cute and arrived on time with several texts to let me know when it was coming.
I can't believe it took me this long to do delivery for my medications ! It has saved me a lot of time!
Pharmacy was great at communicating the…
Pharmacy was great at communicating the prescription and delivery. The driver was very nice and pleasant.
Medley Pharmacy experience
Maria G .This pharmacy is patient and thoroughly solved most of my questions and concerns. The driver was very nice too.
They were quick and the driver was great
They were quick and the driver was great. He had the wrong address and agreed to come back immediately. Thank you!!
Great service.
The delivery was very easy to set up and came very promptly. I received text alerts that informed me when my medicine was to be delivered. Very friendly service.
Excellent professional service
Excellent professional service. The customer service was great and did their best to get my medications to me on time. They seemed very concerned and made it happen. The driver called with an ETA and was also professional. Everyone involved was very dedicated. Thank you all again.
I ABSOLUTELY ❤❤❤ MEDLY PHARMACY...
I absolutely love love love Medley Pharmacy. The convenience of having your prescriptions delivered to your home especially at a time like this, is so much more needed. I love the customer service and the driver was very courteous and on time. Although I missed his call because I was downstairs at the time, he still rang my bell... and when I answered I was shocked to see that he was there. Thank you MEDLY Pharmacy for being my hero. I plan to have a long relationship with you guys! 👠
I’ve always had a great experience with…
I’ve always had a great experience with Medly. They are very professional and they deliver on time.
Highly recommended!
In a time of need Medly Pharmacy is very reliable, helpful and ready to help with my RX needs. Thank you so much for taking care of everything.
Highly Recommend
Great communication, great follow up, friendly staff, quick and easy delivery!
Quick & Easy!
They arrive when they say they will and the are extremely professional. It’s easy!
I highly recommend this pharmacy
I highly recommend this pharmacy. The staff is friendly, attentive, and patient. The delivery person was on time, kind, and practiced contact free delivery smoothly. This pharmacy has always been great and they are continuing to do a wonderful job during this difficult time.
The ease of getting your prescription.
Pharmacy calls to ask if you would like to have your prescription delivered. Prescription could be set up for next day delivery. Driver calls when he’s close by; in my case 10 minutes away. Prescription is delivered and you don’t miss a step in your daily living.
Easy to use!
I usually refill my prescriptions through Walgreens but they were backed up 3 weeks for delivery! My doctor recommended Medly. Within 2 days, someone delivered my prescription to my apartment. Medly was so transparent from the beginning and their customer service was phenomenal! Can't wait to continue using this service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







