Medicine Direct Reviews 675

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I have given a lot of personal details in their questionnaire to add 1 box of medications to the basket. 3 days later there is no approval or disapproval for the purchase. I have send an email to ask... See more

Rated 1 out of 5 stars

I open account as requested with plenty unnecessary personal details , added medicine to basket , that worked well but at checkout website crashed every time I tried to pay , I did give up afte... See more

Rated 5 out of 5 stars

Another successful repeat prescription from Medicine Direct. So easy to use and very quick delivery. And works out much cheaper than NHS prescriptions. 6-months supply so not messing about every mon... See more

Rated 1 out of 5 stars

Absolutely awful company do not order from there, go else where! Ordered next day delivery, 48 hours later order still “in query” asked for a refund in which they said would be with me in 3-5 days, 8... See more

Company details

  1. Pharmacy

Information provided by various external sources

Welcome to Medicine Direct, the UK's leading Online Pharmacy and Doctor Service providing hundreds of different types of prescription medications. We take care of all your prescription drugs and deliver them directly and discretely to your door.


Contact info

2.2

Poor

TrustScore 2 out of 5

675 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid, don't waste your time.

I have given a lot of personal details in their questionnaire to add 1 box of medications to the basket. 3 days later there is no approval or disapproval for the purchase. I have send an email to ask for an update and didn't get any reply. If you need urgent medication, avoid them as they don't take you seriously and don't reply ....don't waste your time with this website.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Are they still in business?

The telephone number provided upon their web page no longer exists.
Placed an order for medication, cannot get passed the shopping cart, so cannot place order.
Awful service, would certainly not recommend.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

This compnay is not an honest…

This compnay is not an honest organization. They will offer you a intructory price of $99.00 and then not send you anything! They will wait a month and then charge you the full price of $297.00 and then send you what they call a full 5.ml or 10ml vial and clearly its not. I received 1 box of 2.5mg and paid almost $700.00. Its a scam ad trickery is their game. My neighbor paid $99.00 for three months . My wife was charged $199.00 for three months and I was charged 297.00. Scam at its best. I have the facts

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time

I open account as requested with plenty unnecessary personal details , added medicine to basket , that worked well but at checkout website crashed every time I tried to pay , I did give up after third try .

Contacted customer service no help at all .
Totally useless website with no customer support

If you need medicine urgent go elsewhere .

I received about seven emails about leaving feedback so there it is , zero stars should be a option .

August 4, 2024
Rated 1 out of 5 stars

Avoid at all costs disgusting service

Ordered medication on 1st september several e mails sent one reply saying that order would be chased up by a prescriber now 7th September still nothing no communication from them.The phone number isn't connected so not able to contact them by phone absolutely shocking customer service.I needed a asthma inhaler fortunately I ordered from another pharmacy and received it in a few days please do not use this pharmacy i will be reporting them to the General pharmaceutical Council if I don't get my money back or the order sent out i will also be asking my bank to investigate for fraudulent activity.

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Shocking, order not fulfilled. SCAM refusing me a refund and not sent out my order. Stay far away from this FAKE business

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM..! DO NOT USE..!

DO NOT USE THIS BUSINESS! Received no product or even tracking number. After communications being ignored, it took the threat of police, solicitors and medical boards to get a refund only after being able to hunt out an email address from their alleged supplier. A scam, no doubt.

May 26, 2024
Rated 1 out of 5 stars

Zero stars

Zero stars! DO NOT USE THIS SCAM COMPANY!!!! MONEY TAKEN, NO ORDER SENT! NO COMMUNICATION! YOUR CREDIT CARD WILL REFUND YOU IF YOU FELL A VICTIM! SCAMMERS!!!

August 11, 2024
Unprompted review

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