Banner for Mckissock Learning - Appraisal

Mckissock Learning - Appraisal Reviews 318

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers had a great experience with this company. Customers are really happy with the staff, describing them as well-informed, professional, courteous, and helpful. Many appreciate the clear presentations and engaging teaching styles of the instructors, who often add humor and real-world experiences to make dry material more relatable. People also find the courses well-designed, easy to navigate, and convenient, with many praising the ability to go at their own pace. However, some people were dissatisfied with the user experience and website navigation, finding it confusing or glitchy. There were also concerns about the course format, with some reviewers disliking the module structure, the inability to easily review information, or the lack of interactive content beyond reading online textbooks. A few customers also mentioned issues with course material downloads and technical problems preventing access to their courses.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many found the courses well-organized, easy to... See more

Staff

Users describe positive interactions with staff, highlighting helpful and professional individuals like... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers report difficulties with navigation,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers found the experience disorganized and... See more

Product

People report ambiguous experiences with the product. Some customers praise specific courses, such as a USPAP... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The summary is a great addition to the website. It let's you know where you are pertaining to courses needed to meet state requirements. The only flaw I see is that it does not recognize courses in... See more

Company replied

Rated 4 out of 5 stars

Many years of being a McKissock customer, I am mostly satisfied with the experience. I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable class... See more

Company replied

Rated 4 out of 5 stars

I thought the courses were laid out well. Taught well. Access to speak with instructor was all right, as most instructors are working they got back to you in a timely manner.

Company replied

Rated 4 out of 5 stars

I very much like the opportunity to split a 7 hour course into two sessions/days. At my age, an entire course on one day is tough.

Company replied


Company details

  1. #2 of 2 best companies in Real Estate Appraiser

About Mckissock Learning - Appraisal

Written by the company

Your online appraisal school

For more than 30 years we’ve partnered with appraisers like you to deliver high quality appraisal education solutions. You’ll find over 100 online courses (and counting!) with more than 50,000 customer reviews rating us as the #1 appraisal school in the nation. Whether you’re just getting started or a seasoned pro, our online appraisal classes offer the webinars, live classes and professional development you need to achieve success.


Contact info

3.9

Great

TrustScore 4 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Website is very confusing

Website is very confusing, I'm trying to add Indiana license for Appraisal CE and I ended up on Real Estate Sales Licensing site. I have no idea if I added the Indiana Appraisal License or not, but I don't think I worked. Why is this website so confusing? This is not the McKissock I use to know!

April 1, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

Thank you for your feedback, we do support many professions' licensing needs at McKissock. Reach out to us at 800-328-2008 and our customer service team will ensure you get the right courses.

Rated 4 out of 5 stars

Many years of being a McKissock…

Many years of being a McKissock customer, I am mostly satisfied with the experience.

I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable classes I have ever taken, in 36 years. The video which took over 30 minutes of my time, which stated the information was critical to the final exam (and said exam had exactly 1 question about the video presentation), was way out of line. The "Woke" attitude and emphasis on creating a new type of value, was something I cannot and will not get behind.

March 31, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We appreciate your long-term patronage. We're sorry to hear that the Bias and Fair Housing course didn't meet your expectations. Your comments will be reviewed as we improve our content.

Rated 3 out of 5 stars

I cannot get into my courses

I cannot get into my courses. I get an error

vc5.mckissock.com uses an unsupported protocol.

Please fix and call when done.
Steve Dowd
949 673-0224

March 22, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We appreciate you bringing this course access issue to our attention. We're sorry you encountered this error and will investigate it promptly.

Rated 5 out of 5 stars
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We're happy to hear that our customer service was helpful and patient in assisting you with your course selections. Thank you for your feedback!

Rated 5 out of 5 stars

great experiencennual

love the annual plan

February 24, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We're so happy to hear that you love the annual plan; we appreciate your feedback and thank you for sharing.

Rated 1 out of 5 stars

Online USPAP class - 02/23/2026

I attended an online USPAP class today, and the instructor stated that we would not receive credit unless we downloaded the USPAP book from The Appraisal Foundation’s website. When I attempted to do so, the discount code provided by McKissock did not work, so I contacted their customer support for assistance. Support informed me that the book was not required to complete the course, which directly contradicted what the instructor had just told us.

While I was messaging the instructor for clarification, the class was abruptly cancelled, and the live feed was shut down. Overall, the experience felt disorganized and unprofessional on McKissock’s part.

February 23, 2026
Unprompted review
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We understand the seriousness of this situation and are taking action to correct it. Please reach out to us at 800-328-2008 if we can further address your concerns.

Rated 1 out of 5 stars

Course linked us to the wrong books to…

Absolute Worst Continuing Education Experience

This was one of the most frustrating and unprofessional CE experiences I’ve had.

The course initially linked us to the wrong books for download. Neither the instructor nor the moderator knew how to resolve the issue. There appeared to be no troubleshooting process in place and no clear understanding of how to correct the problem.

After waiting while they attempted to figure it out, I personally called the Appraisal Institute. The representative there immediately provided the correct link and access code to download the required materials. Once the instructor confirmed we could do that, I shared the correct information with the class and with the staff member who had been assisting me. Several participants were finally able to access the books because of this.

Despite the issue being resolved and multiple attendees successfully downloading the materials, the class was abruptly canceled and we were told to “just take it online” if we needed credit that day.

That response was dismissive and unacceptable.

Many of us waited over a month to take this live course. I specifically registered for the moderated live format due to a learning disability — I need to hear the material presented and interact with an instructor to fully grasp the content. A self-paced online version is not an equivalent experience for me.

Canceling the class after attendees solved the issue themselves — without acknowledging the time already invested — reflects a lack of professionalism and accountability. The technical issue was not caused by participants, yet we bore the consequences.

I would strongly encourage improvements in moderator training, technical preparedness, and participant support before offering this course again.

February 22, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We understand the seriousness of this situation and are taking action to correct it. Please reach out to us at 800-328-2008 if we can further address your concerns.

Rated 3 out of 5 stars

I do not like the module format

I do not like the module format. Not able to go back and review information in each video rather have to go back and watch/listen to the whole thing and to not like that you cannot go at your own reading pace and some people learn better by reading the information rather than listening.

February 23, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We appreciate your feedback and the time you took to share your experience. We'll review the module format and explore options for better navigation and reading accessibility to enhance learning.

Rated 5 out of 5 stars

OMG! Finally a REAL USPAP class!

OMG! Finally a REAL USPAP class! Made me think…not just a fair housing lecture where I had to answer the way they wanted me to answer just to get through the class! Congrats on designing and offering a USPAP class with real challenges and real learning! I was impressed!

February 19, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We're happy to hear that you found our USPAP class genuinely engaging and challenging! It's great to know that you appreciated the real-world learning experience we aim to provide. Thank you for your positive feedback!

Rated 5 out of 5 stars

Helpful

It was wonderful to go at my own pace and take time to read and review questions.

February 10, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We're happy to hear that you appreciated the ability to proceed deliberately and carefully consider the material. Thank you for your feedback.

Rated 1 out of 5 stars

Having terrible time navigating the…

Having terrible time navigating the USPAP class. All other classes worked well and are completed. I can not get any help after several request.I have gone through the first chapter so many time I could have completed the course, but it does not let me get to the summary it remains locked. This is the only class I need to finish required CE. Very disappointed i have always used McKissock in past withour problem.

February 8, 2026
Unprompted review
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 1 out of 5 stars

I still see I have not done anything

I still see I have not done anything? richard Rockwood

February 3, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look