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Mckissock Learning - Appraisal Reviews 

360
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the well-organized courses and friendly staff members who provide helpful guidance. Many people find the digital platform intuitive and very easy to navigate when completing their daily educational requirements. Reviewers frequently mention that accessing dashboards and tracking completed credit hours is straightforward and convenient. However, some customers also noted significant difficulties with the website's layout and confusing menu options. Others experienced frustrating video playback issues and inflexible course modules that restrict personal learning flexibility. A few individuals also reported unhelpful customer support when trying to resolve various technical problems.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, as many reviewers highlight intuitive... See more

Website

Users describe ambiguous interactions with website, while some consumers praise the platform as well... See more

Staff

Consumers find staff to be exceptionally helpful, with reviewers praising friendly customer service... See more

Product

Reviewers express mixed feelings regarding the educational products, with some consumers praising up-to-date... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing severe frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The summary is a great addition to the website. It let's you know where you are pertaining to courses needed to meet state requirements. The only flaw I see is that it does not recognize courses in... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the program, I just wish there was a way for me to take notes to save for later. Once you move on from a page or section there is really no way to quickly reference back to important in... See more

Company replied

Rated 4 out of 5 stars

Many years of being a McKissock customer, I am mostly satisfied with the experience. I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable class... See more

Company replied

Rated 4 out of 5 stars

I very much like the opportunity to split a 7 hour course into two sessions/days. At my age, an entire course on one day is tough.

Company replied


Company details

  1. Real Estate Appraiser

About Mckissock Learning - Appraisal

Written by the company

Your online appraisal school

For more than 30 years we’ve partnered with appraisers like you to deliver high quality appraisal education solutions. You’ll find over 100 online courses (and counting!) with more than 50,000 customer reviews rating us as the #1 appraisal school in the nation. Whether you’re just getting started or a seasoned pro, our online appraisal classes offer the webinars, live classes and professional development you need to achieve success.


Contact info

3.7

Average

TrustScore 3.5 out of 5

360 reviews

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3.7

All reviews

(360)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

While working to obtain an appraisal…

While working to obtain an appraisal trainee license I encountered a technical problem with their online learning center. Since I am still working in another career, I set aside my weekend time for learning. On this particular weekend, I prepared to log in to my USPAP class which I was already 18% into only to be locked out due to not completing a previous course requirement, which was completed and certificate issued! NO SUPPORT ON THE WEEKENDS!! I feel quite certain that many people are working other jobs/careers during the week and set aside their weekend time for either acquiring licensure or continuing education. I just lost an entire weekend of learning thanks to a "technical issue" and no support offered on the weekend. If I were not invested in this program already, I would have selected another education source not connected with McKissock or Colibri

September 19, 2026
Unprompted review
Rated 1 out of 5 stars
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

Rated 1 out of 5 stars

Do not waste your time or money on…

Do not waste your time or money on McKissock Learning. I put hours of hard work into completing their course, only to have their terrible platform completely fail me when it mattered most. During the middle of my final exam, the system glitched and booted me out—not once, but twice. I wasn’t even finished taking the test, yet the system automatically failed me. Hours of studying and preparation were wiped out in a second due to their technical incompetence. When you try to get help, the nightmare only gets worse. Their customer service is absolutely horrible. You are routed to an offshore call center in the Philippines to speak with agents who have broken accents and zero authority or ability to actually fix technical glitches. When you ask to speak to a supervisor, you are told you will get a callback, which takes days. This company takes your money and abandons you when their software fails. I would never recommend McKissock Learning to anyone looking to advance their career. I will absolutely never use them again. Take your business to a professional education provider that actually has reliable technology and real customer support.

September 4, 2026
Unprompted review
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Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

Rated 1 out of 5 stars

I didn't not pass a final on a course

I didn't not pass a final on a course. At the end of the test, it indicates the course would be re-added so I could take it again in its entirety. it wasn't. When I called McKissock, the agent told me I have to pay again. I have been a customer for 7 years. I have spent thousands of dollars on your products. Either the course is incorrect or the agent is. What kind of customer service do you have?

September 4, 2026
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Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns. I have also escalated this comment to our CS lead.

Rated 5 out of 5 stars

easy to follow class with informative…

easy to follow class with informative examples and interviews.

August 21, 2026
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Reply from Mckissock Learning - Appraisal

We're so glad you found our class easy to follow and appreciated the informative examples and interviews! Thank you for your positive feedback.

Rated 5 out of 5 stars

Easy access

August 20, 2026
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Reply from Mckissock Learning - Appraisal

We're glad you had a great experience with our classes. We appreciate your feedback!

Rated 1 out of 5 stars

3.6 CLASS

3.6 CLASS. I HAVE A SERIOUS ISSUE WITH HAVING TO LISTEN TO WHAT I CAN READ. I TURNED THE VOLUME OFF AND READ THE TEXT. I CAN READ THE TEXT IN 1/4 OF THE TIME IT TAKES TO LISTEN. THE ENTIRE CLASS IS LIKE THIS. IN THE PAST THERE WERE SOME SLIDES THAT YOU LISTEN (MORE CONVERSATIONAL) TO AND PAGES YOU CAN READ ON YOUR OWN AND MOVE FORWARD AT YOUR OWN PACE. IF ALL CLASSES ARE GOING TO BE LIKE THIS CLASS I WILL BE MOVING ON TO A NEW EDUCATIONAL COMPANY. I HAVE BEEN APPRAISING FOR OVER 20 YEARS NOW AND HAVE ALWAYS USED YOUR COMPANY.

August 10, 2026
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Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

Rated 5 out of 5 stars

USPAP Course

I recently completed the USPAP 2026-2027 CE course and was so surprised and impressed at the improvements made to that course over previous versions. I found it to be so much more interactive and engaging to apply the information with real world scenarios rather just memorizing information. Well done and thank you.

August 9, 2026
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Reply from Mckissock Learning - Appraisal

We are so pleased to hear about your positive experience with the USPAP 2026-2027 CE course! We truly appreciate you recognizing the improvements we've made to enhance interactivity and engagement, moving beyond simple memorization. Your feedback on the real-world scenarios is particularly valuable to us. Thank you for sharing your kind words.

Rated 1 out of 5 stars

I CANNOT LOGIN TO THE COURSE I WAS…

I CANNOT LOGIN TO THE COURSE I WAS TAKING YESTERDAY, THERE IS NO WEEKEND HELP, THIS SUX

August 8, 2026
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Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

Rated 4 out of 5 stars

Why so much $ math?

Cirriculum was relevant for the most part, but I feel some of the material on general financial and furtures/investment is likely NOT very relevant to a beginning appraiser. A novice doing inspections and filling out 1004 forms has no real use for complex compounding-interest rate mortgage knowledge. I am not looking for a career as a mortgage broker. The USPAP section could have been a bit more in-depth as well. Overall the UI was pretty intuitive and helpful

August 2, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your detailed feedback regarding our curriculum. We understand your perspective on the relevance of certain financial and investment material for a beginning appraiser, especially concerning complex mortgage knowledge when focusing on inspections and 1004 forms. We also note your suggestion for a more in-depth USPAP section. We are glad to hear that you found our UI intuitive and helpful. Your insights are invaluable as we continuously refine our course content to better serve our students' needs.

Rated 2 out of 5 stars

No survey was provided and I still…

No survey was provided and I still haven't received my certificate. Also, your website shows every class I've taken with you REGARDLESS of the fact that the courses were from earlier license renewals! Why don't you separate these? I've asked this before and have never received an answer nor has anything changed. It's super frustrating!

July 24, 2026
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Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

Rated 4 out of 5 stars

I really enjoy the program

I really enjoy the program, I just wish there was a way for me to take notes to save for later. Once you move on from a page or section there is really no way to quickly reference back to important information once you have gone through it.

July 19, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback on our program and understand your desire for a note-taking feature. We are actively exploring ways to enhance information retention and quick referencing for our users.

Rated 4 out of 5 stars

Check the website configuration.

The website needs to be more user friendly!

July 15, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback regarding our website's usability. We are always working to improve the experience for our users.

Rated 1 out of 5 stars

Unable to review previous completed courses

I went to review a course I had completed previously, unable to move around and go to the material I was focused on, I had to start the course again from the beginning.

July 14, 2026
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

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