You have very nice jewelry bout 1 or 2 months ago I bought a wedding ring set, the afterwards I bought another ring .the first I bought 2 of the diamonds fell out then I had to send back and it was fi... See more
Company replied
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Based on reviews, created with AI
Replied to 40% of negative reviews
Typically takes over 1 month to reply
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It arrived in excellent condition. I wasn’t expecting the stone to be so large but the set is beautiful. Thank you so much.

Reply from Maya Henry
The company keeps you updated on the item whereabouts and when they are expecting you to receive the package.

Reply from Maya Henry

Reply from Maya Henry
Beautiful jewelry, lovingly packaged and safely delivered. I appreciated each piece being packaged separately to prevent scratching and so beautifully presented.

Reply from Maya Henry
It's my favourite jewellery & next to none quality. Great value for money.

Reply from Maya Henry
Scamming bastards
Dont buy from this fraudulent website

Reply from Maya Henry
I like tracking it, lol which i just did and it will be here soon.

Reply from Maya Henry
This company willfully deceives it’s customers. Their commercials depict an elderly couple who are retiring from the jewelry business and must liquidate their “solid gold jewelry. No plating or short cuts. Just fine crafted solid gold pieces at 80% off.”
No, it’s costume jewelry at inflated prices. Pot metal. No gold at all in any form.
Good luck actually receiving the partial credit back to your credit card. They make promises to refund 20%, then 50 %, then 70% of your purchases but it never happens.
.
So, fellow consumers, the AI reply from Maya & Henry sounds like the company is concerned and wants to make things right but it’s their standard tap dance and delay policy.
Heartfelt compassion for my disappointment.
Did anyone notice that I was told to reach out to their “support website” but was not given a specific contact name? Their reply to me sounds like “someone” is going to finally fix this rip off scam but no, they will do nothing and hope I get tired of the headache and give up.
Bottom line is this-
The company doing business as
Maya & Henry is fraudulent and continues to air commercials that claim their fine jewelry is made from solid gold when it’s nothing more than over priced, pot metal, costume jewelry. They will make many promises of partial refunds and such but it’s all just empty words from a company built on defrauding their customers.

Reply from Maya Henry
I love the color and the design of this ring. I received my order very quickly and I was happy to hear from you all along the journey. My new ring is already a favorite and I have received a lot of compliments on my new ring.

Reply from Maya Henry
Yes one of my orders arrived just fine and it’s beautiful but then I placed another order and it’s missing. It’s order number MH59021. If you can help me with this urgent matter I would greatly appreciate it.
Christina Campanioni

Reply from Maya Henry
they have beautiful items and I purchased a gold chain for my beloved son's cross. I also saw some beautiful other pieces that I may come back for.

Reply from Maya Henry
I am confused by the number of negative reviews for this company, I found them on Facebook, after placing my order I immediately got a thank you email,I continued to get emails regularly informing me of shipping updates etc, the goods arrived within ,3-4 weeks, the packaging was lovely and very professional. I ordered a set of 5 bracelets unfortunately one of them was too small to fit over my hand, however I was able to regift this to a family member. I was very pleased with the items and regard them as good value for money(and I'm Scottish so don't part with my money easily😂).
I received a follow up email checking that it had arrived, I happened to mention about one of the bracelets was too small and included a photo, it was not a complaint purely an honest comment. I immediately received an email offering me the option to choose another item to the same value for free.
I have had several follow up emails confirming my choice of another item and also progress of this shipment.

Reply from Maya Henry
the products I received were beautiful and with80 percent off that help slot .thank you Myra& Henry

Reply from Maya Henry
My eperience was fantastic my etems re beautiful

Reply from Maya Henry
When I opened my beautiful box, I fell in "LOVE" with my gorgeous ring! Thank you you so much 💓. It's Awesome 👌!!

Reply from Maya Henry
The ring I got I’m in love with. Thank you so much

Reply from Maya Henry
I just received the gold tennis necklace. And it's everything I would hope it be. Have purchase several other items as well. For the most part I have enjoyed these well crafted and eloquent pieces. Thanks so much. Sorry you are going out of business.

Reply from Maya Henry
I am please with the quality of jewels I brought. Will recommend them to any buyers.

Reply from Maya Henry
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