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Regalia Store UK Reviews 539

•
TrustScore 4.5 out of 5

4.7

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the superb service received. Many people highlight the prompt and efficient delivery, often noting that items arrived ahead of schedule and exactly as ordered. The ordering process is frequently described as easy and straightforward. However, some customers experienced issues with product quality, such as items not lying flat or tassels falling off. A few others reported problems with customer service, specifically a lack of response to inquiries or difficulties in obtaining refunds for returned merchandise. There were also isolated mentions of issues with order accuracy or website usability.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Consumers find quality to be positive, with many praising the superb and excellent quality of products like... See more

Service

Clients share positive opinions on service, frequently describing it as excellent, fast, and efficient. Many... See more

Order

Reviewers highlight positive aspects of order. Customers generally find the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I today have had a conversation with a Senior Manager of Regalia Store Ltd. I did put a negative review on previously. However on the assurance that He will be in touch with their Manufacturer... See more

Rated 5 out of 5 stars

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... See more

Rated 5 out of 5 stars

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and i... See more

Rated 5 out of 5 stars

There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more

Company details

  1. Shopping & Fashion

Written by the company

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

539 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I purchased a Provincial Case

I purchased a Provincial Case , The quality of which is superb @ £100.00.
However I lost one of the Handle pins that hold it on.
Eventually after some back and forth dialogue.
I spoke with Ben, one of the Snr.Managers , who managed to source 2 replacement pins for My Case.
Very Impressed with the service provided.
Quality Excellent, Service Superb, 🙌👌👍

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb service

From start to finish it has been an excellent experience. First class product delivered on time. A faultless service.

March 16, 2026
Unprompted review
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