I absolutely love every piece I have gotten from this wonderful company. I’ve purchased about 10 pieces and I love everyone of them great quality, beautiful, craftsmanship and they look like real gold... See more
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What great customer service and absolutely beautiful pieces. The prices are just perfect for the quality you get. I immediately put on my new earrings the second I opened up the box!! Also I love lov... See more
Placed the order Early January, it is almost the end of February and I still have not received the package. The original package they shipped took about 4 weeks and was placed carelessly on the street... See more
Shipping was super fast, came after around 2 weeks and I live in Australia. But the quality was definitely subpar. I bought the Lou Turquoise shell cross summer golden necklace and the pendant is supe... See more
Company details
Contact info
120 Des Voeux Road Central, Central, 00000, Hong Kong SAR, Hong Kong
- service@maisonfoufou.com
- maisonfoufou.com
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Tried one piece first
Hmm I didn’t know this brand before ordering, so I wasn’t 100% sure. I got one piece to try it out. Turned out better than I expected!!!! Quality and design are both decent.
I absolutely love every piece I have…
I absolutely love every piece I have gotten from this wonderful company. I’ve purchased about 10 pieces and I love everyone of them great quality, beautiful, craftsmanship and they look like real gold.
What great customer service and…
What great customer service and absolutely beautiful pieces. The prices are just perfect for the quality you get. I immediately put on my new earrings the second I opened up the box!!
Also I love love the energy cards you receive with your items. That makes this company completely different from another with a simple touch to brighten up your day 🤍
Placed the order Early January
Placed the order Early January, it is almost the end of February and I still have not received the package. The original package they shipped took about 4 weeks and was placed carelessly on the street in new york city and was stolen. As no package protection was available and it explicitly states on my door where to place packages I emailed them and told them I would be disputing. They offered to ship a replacement package almost 2 weeks ago and it still has not been shipped. Horrible customer service, i’m already aware most of this jewelry is drop shipped aliexpress scam, but they had a few pieces I could not reverse google image. Not worth the time, patience or money and I don’t even have the products. Save yourself time and order from aliexpress themselves.
Poor quality
The delivery took a very long time. But in terms of the actual items itself, it looks extremely cheap and not worth it for the price AT ALL. Shein looks a lot better. It looks like something from a jewellery making class with a child.
Review by a first experience customer
Free shipping and discount coupon
So Much to choose from! So much to love
I love the jewelry from here! Each piece is unique and I feel caters to so many different styles and aesthetics. The shipping process takes a while but overall it feels like such a treat to receive the jewelry with beautiful packaging. The prices too! Affordable and you can earn points and there are discounts and sales often. What’s not to love! I will definitely keep buying from FouFou
Love my jewelry it’s durable and a good…
Love my jewelry it’s durable and a good price point to look expensive! And they are great with customer service I had bought a ring from them the first time probably 6 months ago and sadly the stone fell off they gave me a gift card to buy a new one so I bought that ring plus 2 more! Couldn’t be happier with this company! Will be purchasing more jewelry for years to come!
I HAVE BEEN SCAMMED IM STILL WAITING…
I HAVE BEEN SCAMMED IM STILL WAITING FOR MY ORDER ITS BEEN 2 MONTHS (200£ I want back)

Reply from Maisonfoufou
Good shipping bad quality
Shipping was super fast, came after around 2 weeks and I live in Australia. But the quality was definitely subpar. I bought the Lou Turquoise shell cross summer golden necklace and the pendant is super light and flat unlike portrayed. The stones are obviously not real and the chain is super thin. It honestly just looks cheap but its still pretty so eh. Just not as good as they make it look.
I ordered a necklace for my niece
I ordered a necklace for my niece. It took a while to get here, but this company was very good as far as customer service responding to any text. I sent them and assuring me that it was on the way. I received it and it was better than expected. I know my niece will love it. Thank you so much.
Firstly the product was absolutely…beautiful
Firstly the product was absolutely beautiful,
Love, love, love it. The first time the parcel was sent to me it went missing I believe it was taken from the place it was left and they went out of their way to make sure I got another one with no extra cost. Great communication from the team at Maisonfoufou
Thank you so much
So appreciated, can’t wait for my nxt purchase
Goods not received after 4.5weeks
Goods not received after 4.5weeks. Customer service appalling. Tracking does not work. Refused refund.Avoid this company as complete con merchants!!
Perfection
The quality, professionalism, and the variety of items they sell.
I received my order almost a month…
I received my order almost a month after placing it. I loved how the pieces looked until I took them out of the packaging. These are plastic silver and gold chains!! I was so upset I paid 30 bucks for each! what a rip off! they have not disclosed the types of material the silver and gold are made of. I'm so POd!!! If you don't care about the price, then have at it but it's not worth the cost.
Shipping across the globe!
They shipped my order to Peru, which I thought wasn't possible, when I told them I was leaving the US and I couldn't pick up the package on time before leaving. I am really grateful about how they handled the situation. Customer Service via email was fire! Hopefully they can target more LatinAmerican audience in the future!
Quality jewelry, great customer service
The jewelry from this company is so beautiful. I placed an order with them and accidentally picked the wrong item. I contacted the company and they responded quickly and fixed my mistake. I got my order quickly! I placed a 2nd order 3 days later.
really good costumer service
The package arrived on time, and the jewels were good packed. One item I've ordered arrived in the wrong color, but luckily the custumer service solved the problem really fast.Really happy with the experiece in general.
The products seems good quality, I've used them for only a week and they are still perfect.
The only negative note is that the ring I bought has left a little bit of green on my finger, but I think the fault is partially of my skin.
I will order again.
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