The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
Company replied
Fast delivery with clear communication throughout. The product is of very good quality however, it does not have the MacGregor and MacDuff logo on the front, as shown on the sales images. A little... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service. I went to the shop in Glasgow late before Xmas and got measured. Then ordered on line. Very happy with the overall service
May 21, 2026
Ghillie Boots in a hurry!
I needed a pair of Ghillie boots for my wedding outfit at short notice. From placing the order right through to delivery, I knew what was happening. Good boots, comfortable well made at a fair price. Special mention to Hannah who looked after me through the process and made sure they arrived on time 😊
May 21, 2026
Great Service
Great service assisting identifying the right tie.
Support follow-up was great as my VAT was refunded immediately after the Support team found I was an overseas customer. Delivery was prompt and flawless.
Will definitely use MacGregor and MacDuff again
May 19, 2026
Quick and efficient service
Quick and efficient service
For a former hire item, condition was exceptional
I really derive pleasure dealing with yourselves.
Thank you.
May 19, 2026
Great tartan for tying the knot.
They were very helpful and were quick to help me make amendments to my order to make sure it arrived in time. Thank you to everyone that helped and the product was of great quality.
May 19, 2026
Great experience
Came on time, they even reached out to confirm if we needed it for a specific date which I didn't even think of. Emails were prompt, item was perfect, no issues :)
April 30, 2026
Needed an accessory in a few days
Needed an accessory in a few days. Rang to check in stock, assured it was and would be mailed out as soon as online order made. It was & received in good time
May 13, 2026
Reply from MacGregor and MacDuff
Hi David,
Thank you for your lovely feedback. We’re delighted our team could help ensure everything was in stock and dispatched quickly for you.
Kind Regards,
Rachel
Thank you
Thank you. We got what we wanted, sometimes although you pay good money you don't. Few companies seem to do items I search for and often only one does. You have job done, fantastic to see my son in my grandmother s tartan waistcoat
May 5, 2026
Reply from MacGregor and MacDuff
Hi Jean,
Thank you so much for your lovely feedback. We’re delighted we could provide exactly what you were looking for, and it’s especially meaningful to hear your son was able to wear your grandmother’s tartan waistcoat. What a special connection to your family heritage — we truly appreciate your kind words.
Kind Regards,
Rachel
Excellent service
May 11, 2026
Reply from MacGregor and MacDuff
Hi Adam,
Thank you for your feedback! We’re delighted you had an excellent experience with us.
Kind Regards,
Rachel
Great quality kilt pin
Great website, easily identified the kilt pin I was seeking.
Picked it up in town, good service.
Boyfriend very happy !!
May 12, 2026
Reply from MacGregor and MacDuff
Hi Elizabeth,
Thank you so much for your lovely feedback. We’re delighted you found exactly the kilt pin you were looking for and that the collection process was smooth. Even better to hear your boyfriend was happy with it too!
Kind Regards,
Rachel
Fast delivery with clear communication…
Fast delivery with clear communication throughout.
The product is of very good quality however, it does not have the MacGregor and MacDuff logo on the front, as shown on the sales images. A little surprising, as this logo is quite large.
May 5, 2026
Reply from MacGregor and MacDuff
Hi Paul,
Thank you for your feedback. We’re delighted you were happy with the delivery speed and communication throughout the process!
Kind Regards,
Rachel
We have now ordered 2 kilts from these…
We have now ordered 2 kilts from these guys and both times they have far exceeded our expectations.
May 11, 2026
Reply from MacGregor and MacDuff
Hi Mark,
Thank you so much for your continued support. We’re delighted both kilts have exceeded your expectations, and we truly appreciate your kind feedback!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Kris,
Thank you for your feedback! We’re delighted to hear the socks are comfortable, well made, and a great fit.
Kind Regards,
Rachel
Easy and straightforward service
Straightforward and easy to use website with quick delivery of gift.
May 5, 2026
Reply from MacGregor and MacDuff
Hi Archibald,
Thank you for your kind feedback. We’re delighted you found the website easy to use and that your gift arrived quickly!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Sam,
Thank you so much for your kind words. We’re delighted you were happy with the speed and quality.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Carol,
Thank you for your feedback! We’re pleased to hear your order arrived quickly.
Kind Regards,
Rachel
I have bought a few things and service…
I have bought a few things and service is fantastic. No quibble on returns due to wrong size ordered, fast delivery but best of all customer service. I entered a query on the online form, but rather than an email response someone took the time to call me and help find the right socks and sporran chain.
Great company to deal with.
May 16, 2026
Unprompted review
Reply from MacGregor and MacDuff
Hi Ian,
Thank you so much for your wonderful feedback. We’re delighted to hear you’ve had such positive experiences with both our products and customer service. It’s especially lovely to know our team could help personally with finding the right items for you. We truly appreciate your support and kind recommendation!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Jim,
Thank you for your feedback. We’re delighted the sporran strap arrived promptly and was the perfect fit for you!
Kind Regards,
Rachel
Superb Customer Service
Superb Customer Service.
I have placed three on line orders now from New Zealand and every time the customer service, communication, supply times and quality of garments have been impressive.
I have also visited the Glasgow and Prestwick shops and have found the same strong customer focus from all staff I have interacted with.
Well done MacGregor and MacDuff, it’s been a pleasure doing business with you. 🌟🌟🌟🌟🌟
April 21, 2026
Reply from MacGregor and MacDuff
Hi Gillian,
Thank you so much for your wonderful feedback and continued support from New Zealand. We’re delighted to hear you’ve consistently had such positive experiences with both our online service and your visits to our Glasgow and Prestwick shops. Your kind words about our team and customer service mean a great deal to us!
Kind Regards,
Rachel
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