Locksmiths & Locks Ltd Reviews 818

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and positive attitude of the staff. Many people appreciate the efficient contact process and the quick response times, which contribute to a smooth and positive customer service experience. Some people were dissatisfied with the communication regarding promised callbacks, noting that they did not receive the expected updates. However, the majority of consumers found the overall service to be highly professional and effective.

What people talk about most

Service

Users describe positive interactions with service, highlighting promptness, efficiency, and professionalism.... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently describe technicians and... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers frequently praise the clear and consistent... See more

Response time

Customers generally express satisfaction with response times. Many reviewers highlight fast and efficient... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the politeness, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted RAC with regards key replacement and they nominated this company because they had knowledge of Toyota vehicle's. The locksmith turned up first thing in the morning it was bucking it down... See more

Rated 5 out of 5 stars

The operator arrived promptly as promised and efficient and effectively carried our a replacement and reprogramming for my key and car. Very impressed with the service which I hope l don't need t... See more

Rated 5 out of 5 stars

Fantastic service at my home address. Friendly and helpful locksmith to help me with my damaged and unusable car key. Very knowledgeable and efficient, even on a cold day :o) I would not hesitate... See more

Rated 5 out of 5 stars

Overall a great experience; apart from a promised call back. The Company made contact to change my van key through my RAC key cover policy. The lady took all my details down & promised me a ca... See more


Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Specialist Auto Locksmiths Services Lost Car, Van and Truck Keys Replaced Spare Keys for Car, Van and Truck Keys Locks changed and Keys Deleted Broken Keys Repaired Vehicles Professionally Unlocked/Opened 24/7 365 Covering England, Wales, Scotland and Northern Ireland Home and Commercial Locks, supplied and installed


Contact info

4.9

Excellent

TrustScore 5 out of 5

818 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Came out at the time they said they would, fixed the problem with minimum fuss and were polite and pleasant throughout. Problem resolved, cant ask for more

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Fast response, key cut and coded quickly and efficiently. Fast, friendly service, can't recommend highly enough! Would 100% use again 👌

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Arried on time

Arried on time, very professional and polite, got the job done properly and quickly, couldn’t have asked for a better service

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

🌟 🌟 🌟 🌟 🌟

I recently used Locksmith & Locks service and couldn’t be happier with the experience. From start to finish, the process was smooth, quick, and completely stress-free.

The technician arrived promptly and was incredibly professional and friendly. They explained everything clearly, so I knew exactly what to expect. What really impressed me was how efficient they were — within a short time, I had a perfectly working replacement key in my hand, programmed and ready to go.

The pricing was fair and transparent, with no hidden surprises, which I really appreciated. It’s not often you find a service that combines speed, expertise, and great customer care so well.

I would absolutely recommend this service to anyone who needs a car key replacement. Reliable, convenient, and top-quality work — they really exceeded my expectations!

March 25, 2026
Unprompted review

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