Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website easy to find your way around. I am used to computer work but I can understand many won't be. Your ylsite should not give them any problems.
Quick and easy to add two bikes to our home ins policy .
The person I spoke to was helpful and help guide me through the process.

Reply from Lloyds Bank Insurance
Easy to fill out form , sent back documents promptly happy with service

Reply from Lloyds Bank Insurance
It was great and easy I went through confused .com and then went to lloyds direct
Found very informative and easy
Thank you

Reply from Lloyds Bank Insurance

Reply from Lloyds Bank Insurance
The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost of the policy. Your Silver policy was almost as good and competitive and this coupled with your rating for paying claims made the decision to switch easy.
My premium renewal reflected an increase of 12% from last year. When queried this was reduced by just over 12% to slightly less than I paid the previous year without any reduction in cover. Ensure you question the initial quote
Been banking with LLOYDS for many years. So my first choice for my pet insurance
The whole process has been painless and staff have been very professional and helpful.
Simple to fill out quick and easy good price so very happy
Very easy process, cheap and best and trustable. Overall fully satisfied
Straight forward easy to set up and reasonably rated thxs

Reply from Lloyds Bank Insurance
Dry east for me and I am not particularly good with tec but it was very straightforward thankyou
Probably the best and most information we have ever had from insurance company first class from start to finish really great guy helped us all the way

Reply from Lloyds Bank Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.