Had an appointment with my bank advisor (Sandra) who, among other things, help me sort this insurance. Both the browser version on the computer, and the app version on the phone were easy to use, and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once put into the correct place I was finally able to get all issues resolved satisfactory and quickly by a helpful professional person. Problem was initially caused by the lack of updated informati... See more
Company replied
I recently posted a poor review of Lloyd's bank regarding duplicate home insurance policies .I am pleased to say the matter has now been resolved by Charlotte who was very friendly and efficient Than... See more
Company replied
So far, a really good experience. Price was significantly cheaper than my incumbent insurer who I have been with for over 5 years. Arrangement and payment setup was seamless.
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
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Efficient kind agent
Efficient kind agent. He explained everything clearly and made my purchase nice and simple.
May 18, 2026
Excellent experience.
Great experience. Very user-friendly website and competitive add-ons/rates.
May 12, 2026
I found it very difficult online
I found it very difficult online, I had to get a young person to do it for me.
May 15, 2026
My insurance policy had unfortunately…
My insurance policy had unfortunately lapsed by one day. I called to reinstate the policy only to be told this was not possible as it had expired the day before. I then had to go down the new quote route which seemed to last forever, only to be informed that the price had almost doubled from the original price on the renewal. As it was last minute I accepted the quote, but have now put in a complaint about it all. I await thier reply, but have not had anything yet. Time will tell, obviously. Not a happy customer at all.
May 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lloyds Bank Insurance
Hello,
We love to see feedback like yours and I'm happy to see you found the process easy and clear to understand.
Have a great day!
Kennedy,
Lloyds Bank Motor Insurance
Insurance switch
Very helpfull and talked me through the different policy for me to decide on the right one for me I was recommended by my sister in law about this company and was very pleased will be changing to them for my car insurance in July hopefully
May 29, 2026
Reply from Lloyds Bank Insurance
Hello Sarah,
Thanks for taking the time to leave us a review. I'm really pleased to see that you found we had a good price and the process was easy.
Kennedy,
Lloyds Bank Motor Insurance
A quick convenient and competitive quite
May 22, 2026
Reply from Lloyds Bank Insurance
Hello Eric,
Thanks for taking the time to leave us a review and letting us know you have received good service from us.
Kennedy,
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Lynn,
We love to see feedback like yours - thanks for letting us know we were more competitive than other insurers.
Kennedy,
Lloyds Bank Motor Insurance
It does what it says on the policy!!
The lady who sorted the home Insurance was very knowlegable and patient with us ! She actually listened to our ideas etc
May 1, 2026
Easy and quick perfect
May 28, 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hello
I'm glad you found the process easy and quick. We appreciate your feedback.
Richard.
Reply from Lloyds Bank Insurance
Hello
I'm glad you found the process easy. We appreciate your feedback.
Richard.
Site easy to use
May 11, 2026
Reply from Lloyds Bank Insurance
Hello
I'm glad you found the site easy. We appreciate your feedback.
Richard.
Reply from Lloyds Bank Insurance
Hi Suresh,
We are so glad to hear our policy meets your needs. Thank you for your kind words!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Mrs Oliver,
We are so glad you found our service clear, friendly, and informative. We appreciate your kind words!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
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