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Kindred Reviews 183

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and user experience, finding the process easy and well-thought-out. Many appreciate the professional cleaning services provided before and after stays, and the helpfulness and professionalism of the staff. People also enjoy the sense of community and the opportunity to connect with like-minded travelers. However, some customers expressed dissatisfaction with the pricing, particularly regarding cleaning costs which they found to be higher than alternatives. There were also mentions of issues with the website and a lack of flexibility or support for homeowners in certain situations. A few people reported negative experiences with guests, including issues with guest conduct, leading to concerns about host protection and the resolution process.

What people talk about most

Service

Customers consistently note positive experiences with service, particularly praising the responsiveness and... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the platform's ease of... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and caring approach.... See more

Price

Clients share ambiguous opinions on price. Many customers find the service affordable, allowing them to stay... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers express satisfaction, highlighting it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've had wonderful experiences every time with Kindred, both hosting and traveling. They have really thought through any question you may have and make the process easy. We also have enjoyed the litt... See more

Rated 5 out of 5 stars

I’ve only begun hosting and traveling through Kindred recently and so far, it’s been a great experience. The Concierge is helpful and quick to respond to any concerns or requests. I love that they... See more

Rated 5 out of 5 stars

We have been using Kindred for a couple of years now and it has opened up a world of travel possibilities for us that would have otherwise not been feasible due to cost. We truly love this platform so... See more

Rated 5 out of 5 stars

Kindred has been a cool experience with home swapping. It’s often much more affordable to go to popular destinations like New York City compared to Airbnb. The guests that I’ve hosted have all been re... See more


Company details

  1. #3 of 3 best companies in Homestay
  2. #6 of 11 best companies in Holiday Accommodation Service
  3. #14 of 43 best companies in Travel Aggregator
  4. #5 of 11 best companies in Vacation Home Rental Agency
  5. #8 of 26 best companies in Vacation Rental

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Trust and respect

Traveling with KINDRED is so different than an Airbnb or hotel; you’re staying in someone’s personal home so there is an elevated level of trust and respect- both for the host and the guest.

May 4, 2026
Rated 5 out of 5 stars

Great app

Great app. All my interactions and experiences have been great, I've hosted a few times and used it to travel too

May 3, 2026
Rated 5 out of 5 stars

Kindred has completely changed the way…

Kindred has completely changed the way I travel. It made staying in beautiful homes feel far more personal, comfortable, and affordable than traditional accommodations. The process was smooth, the homes were thoughtfully chosen, and it allowed me to experience neighborhoods in a much more authentic way.

For anyone who values design, comfort, and a more elevated travel experience, Kindred offers an excellent alternative to standard vacation rentals or hotels. My experience has been overwhelmingly positive, and it has opened up a new way of living and traveling.

May 1, 2026
Rated 1 out of 5 stars

Would not recommend

Would not recommend. I've been on the app over a year, have accrued almost a month's worth of 'credits,' and there's never any inventory to use it. Have put in multiple requests for many different locations and dates. And the one time I did get a match the host cancelled. (There were only 2 open days, and was booking just to finally use some credits. The cleaning cost was significantly more than an Airbnb - so even though they cancelled I still saved money just paying outright for another spot.) Overall, it's been a loss for me as a homeowner.

April 22, 2026
Unprompted review

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