Lior Reviews 33

Took a month to get the merchandise. extremely small even for a 2 week old. Return policy in the fine print is totally different than the 100% money back guarantee on their website landing page. You have to pay for restocking fee and the shipping fee back to them which always more expensive than the merch itself unless you are willing to walk there.

Ordered this for my son and it showed it was delivered on 10/6, never got it. I emailed twice & I got a response of "check your mailbox, look around your porch, ask your neighbor & call the post office". All that was done before I emailed. Does anyone know where this company is at?

Tshirt pouch was not big enough to hold my 1 month old baby- so I wonder what babies its actually made for?

Anyways they basically make it as hard and inconvenient to return (that's if they get back to you at all). They don't adhere to EU consumer law so you basically are left holding the bag. You will never get your money back.

It took almost a month but I finally got the goods! The kangaroo shirt (luckily, the color and size that I chose) fits snugly and the seams are strong enough to hold a big baby such as my son.

I also got the bandoleer, it's nicely built and cool looking.

Delivery time's the only spot, I was a bit afraid once I read the reviews (of course I read them only after placing my order 🤦🏻‍♂️), but I guess I was lucky enough with my order.

It shouldn't be about luck though!

I'll update it to 5 stars once I know Lior fixed other people's orders as well.

This site is a SCAM. I never received my order and they said it was a failed delivery attempt that they could not make contact with me and it was sent to the local postal office which was NOT TRUE.

Ordered a Kangaroo pouch shirt for the dad of our upcoming grandchild.
Shirt was never delivered. Lior says it was delivered thru US Postal Service. We checked with USPS, they verified they never received this package from Lior.
Several attempts to contact Lior have gone unanswered.

Order was never received and no response from Customer Service they were unable to help and not interested. Feel totally scammed. They removed my message on Facebook. Avoid at all costs lost money and gift really really disappointed with the service.

I eventually got a refund after emailing them everyday for over a week for a resolution.

I wish i could give NEGATIVE stars to this company. I placed an order. I got a notification that it was delivered but there was nothing in my mailbox. I continue to email and message them and nobody answers. This company is complete FRAUD. Someone needs to shut it down!!

My mistake, I realised I had ordered the wrong size 'Kangeroo' T shirt moments after placing my order and immediately emailed support, at the address shown on the website, to ask if the size could be changed before despatch. No acknowledgement. When I received despatch confirmation, it appeared that the original size and not the requested revision had been despatched. I have emailed 3 times and received no acknowledgement. The goods have eventually arrived with no paperwork - so I will be unable to return or exchange as have no company address or exchange/refund information. If ordering from this company be ready for a wait for delivery to UK and also be sure of what you are ordering as customer service appears to be non existent. I have not examined the garment so cannot comment on its quality, as I am so disappointed with the whole experience.

The same thing happened to me. I ordered in time for Father’s Day. Ordered a men’s M and received a women’s XL. I initially asked for a refund and they offered me a store credit and to send the right item but because it was after the occasion I refused and demanded a refund. After that they ignored me. Scam, apparently all they have is W XL according to all these reviews.

They sent the wrong item and won’t respond with a solution. As the others mentioned here it was for Father’s Day and they screwed me over by sending a women’s XL tank top. Now it’s way beyond that date and there is no sign of the right item coming in the mail. This place is a scam!

Do not order from this company! Placed my order on May 11 for Father’s Day and as og June 16 I still have nothing. I received a notification that my package cleared customs on May 23, yet weeks later, still nothing. My first grandchild and the first Father’s Day was ruined. I’ve been trying to contact them and the emails bounce back as an invalid address and I can no longer login to my account. May be a total scam. Stay away!!!

1 star – Wrong Item, No Help, Ruined Father’s Day

I ordered a men’s medium shirt and received a women’s XL instead. When I contacted customer service, they initially responded, but as soon as I asked for a return and refund, they completely stopped replying.

This was meant to be a Father’s Day gift, and thanks to their mistake and silence, they ruined the occasion. I’ve never experienced such unprofessional and careless service.

If you’re thinking about ordering from here, think twice. They clearly don’t care about getting your order right or making it right when they mess up.