Liberty Bell Auto Protect Reviews 375

Paid $2000 for my extended warranty and the company took my money and run.
Scum bags. No phone answer no email answer. Stay away from them. They need to be put in jail including
Mr. J White!!!!

This company is a scam and whoever is involved needs a bullet or a prison cell.
Take your pick you scumfucks

This company is scam.No one answering the call.
I have paid 2k for platinum coverage.
Now I have car problems and I have to fix car with my money.

ZERO STARS. I tried to file a claim several months ago and it was not covered - to be fair, the item was not listed in the contract, BUT you shouldn't say its "bumper to bumper" - thats MISLEADING advertising. Anyway, another issue has come up, and now their mailbox is full! I've been trying to call for 4 days & reading others comments. I had a feeling this place was a piece of crap and now it's been verified. Stay away! This may demand legal action.. pos salesman I dealt with last year, shame on you.

Liberty Bell Auto Protect is a scam. I bought a Platinum Prime agreement from them, which provides bumper to bumper coverage. Two months later my car broke down, I called and emailed Liberty Bell to get help, the phone number does not work and I have not gotten an email response in almost two weeks....Nothing, no communication. They stole almost $2k from me. Beware, don't make the same mistake I did.

THIS WARRANTY SUPPOSE TO BE COMPANY RIPPED ME AND MANY OTHER HARD WORKING PEOPLE OFF!!!! THEY NEED A CLASS ACTION LAW SUITE FILED AGAINST THEM. I WENT IN THINKING THAT THEY WILL BE THERE WHEN NEEDED. NOW OUR GMC IS IN THE SHOP AND THEY HAVE OUT OF SERVICE PHONES. FRANK MOORE YOU NEED TO CALL CUSTOMERS AND EXPLAIN THIS SUPPOSE TO BE A WARRANTY COMPANY TO ALL CUSTOMERS WHO ARE ANGRY!!!!!!!!!!!!!!!!!!!!!!!!!!! YOUR THE WORST!!!!!!!!!!!!

Have tried reaching this company through six phone calls all not returned and two separate emails and still no returned answer on a claim I filed in August. Very frustrated with this company. Seems to have taken and my money and run. Don't make the same mistake and do business with this company. you will be sorry!!!!!

I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out...
Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).

My story is the same as everyone on here. Can not get a hold of anyone about a claim for a month. Let us all send complaints to NJ attorney general and department of insurance. I think someone pulled a “maddoff.”

There needs to be a class action suit against them as they seem to have stolen from many of us. I purchased a warranty 7 months ago and now out 2k! I'm filing with my credit card company, ftc, bbb and here. Will be looking into this further. Not only lost 2k recently to them but also a year and half ago another 2k for our other vehicle.

Car was at mechanic for 6 weeks. Never returned a call to my mechanic about a claim. Never returned my calls. Didn't respond to my complaint to the BBB. These people are crooks. They will take your money but not pay any out.

Follow up to my previous posts. I called today and am receiving the following message "the mailbox is currently full. They cannot receive new messages at this time"...what? This company is not worth your time.

The worst car warranty company ever I have been calling for almost a month to get in contact with someone and have been unsuccessful when u call now it says the number is disconnected which is very odd at this point I just want me money back I haven’t been able to get in contact with the rep that contacted me from the beginning as well his cell is off as well

I think they are closed. If you hit the extension it's say you have
Reached a number that is no longer in service. We all are screwed big times.

This company is pure fraud=all people need to do is start a class action suit, to try and get some of lost money,before these CROOKS can get away..Please start NOW.............

Stay away from this company!!! Car was in shop for almost 2 weeks. These people never answered the line when trying to file a claim. I literally stayed on hold for 4 hours waiting for someone and then the line disconnected. If you press the option to become a policy holder they answer the line quickly and then they tell you they would have a claim specialist call back within 24 hours. No one ever called. This company is a scam they take your money but do not pay out on claims. Stay away!

This is a scam don't buy from them they never returned the call to make a claim

Took my vehicle to the shop for an issue I had on my truck..The service department has been trying to get in touch with this company for over a week with long holding time with no luck..Press the option 1 to apply for a new policy and someone answers right away and sayys will have someone to call me back and no one every did.In the meantime my truck is still in the shop waiting for approval..I am very disappointed and frustrated with this company and to make it even worse I paid the policy in full..

Absolutely the worst customer service and response I have ever experienced. I have been waiting for a month to receive confirmation of a simple refund. Over the past month I have sent 5 emails and spoken to 6 different representative and still no answers. The representatives even stated that the company would to respond to issue and continues to avoid customer issues.

We have been calling them for 3 days with no reply. Our car has been in the shop for almost a week with the dealer having no luck getting ahold of anyone! I have sat on hold for over 3 hours one day. When I call the number to buy a policy I get an answering service even though it’s during business hours. I am seeking 3rd party assistance! Do not give your business to them!!!! It’s a scam!!!!