these are my go to journals i adore them. i’ve filled multiple ! they delivery service is always top notch as well as the quality
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Leuchtturm have an interesting range of products, of good quality and, for the most part, well presented. Sometimes it was a little difficult to work out the finer details, such as the organization... See more
Leuchtturm is my go-to for pocket-sized notebooks, for work notebooks, as well as for all-manner-of-use books. Well made with thoughtful additions, such as dual ribbons for place-keeping, numbered pa... See more
Product never arrived. Auspost asked for the supplier to contact them. I tried to raise a support ticket with you but received no reply. I would like to speak with someone reference this issue ple... See more
Company replied
Company details
Written by the company
Notebooks, Planners and Diaries from Leuchtturm1917
Contact info
Unit 6, 30 Perry Street, 2036, Sydney, Australia
- (02) 9695 7055
- leuchtturm1917.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were invited in to see the other…
We were invited in to see the other products and it was a very friendly and easy shopping experience.
Great delivery
Amazing customer service
Amazing customer service: after advising of an error in embossing, a new notebook (with the correction made) was sent the very same day which was a surprise and a delight! Many thanks team.
Really like the mini diary
Really like the mini diary. It fits into a handbag very well. I have been buying this diary for many years.
Awesome product, great people 😊
Simply put …very high quality pencil…😊
The staff were amazing. Friendly, helpful …would highly recommend 👍
Excellent paper Quality for Fountain Pen use.
The diary uses a very fine surface of 100gsm paper ? which works very well with fountain pens.
Good learning journal, poor finish journal
Hi! I love the learning journal, but I am dissapointed with the finish journal. It looks to me like very little advice or rather quotes that are supposed to motivate you rather than a real guidance as to finish projects. Moreover the whole topic of finishing is not really covered. You're getting some very few tips on how to make a plan for your project - but really very little. And then the whole magic of how to really finish something remains a secret again. Designed well but hardly any content. Would send it back if it wasn't so expensive to send it away.
Great notebook's and good service with…
Great notebook's and good service with prompt dispatch. Good communication
Love my planner!
Excellent diary
The diary arrived fairly promptly but had minor damage. These things happen in the mail so that’s not Leuchtturm1917 Australia’s fault. Initially, when I used their online form to send a photo and ask for help there was a problem with communication. After making further contact Leuchtturm1917 Australia sent a new diary. The diary is excellent and I can recommend them.

Reply from LEUCHTTURM1917 Australia
Product never arrived however supplier was excellent in assisting me
Product never arrived. Auspost asked for the supplier to contact them. I tried to raise a support ticket with you but received no reply. I would like to speak with someone reference this issue please.
Update: received reply from Leuchtturm below. Will update again when issue resolved. 20 Aug 24.
2nd Update: I received the delivery express post in perfect order, Thankyou for your handling of my concerns. 22 Aug 24

Reply from LEUCHTTURM1917 Australia
nice products
Excellent product quality
Website is easy to navigate, service was prompt and the product quality excellent.
Great service
Great service, readily fixed an issue. Always an amazing product. No question.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







