I mistakenly placed an order which I had to cancel afterwards and which had to be returned. This was handled perfectly by customer service. The refund was done within hours even though I created the... See more
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Company details
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JSC Lerochem is family owned company which specialize in supply of raw chemical materials in small scale. Our strength is small batch for customer needs: small business, personal use, tests for big companies, personalized solutions, "white label" production. We offer materials for these industries: gardening, metal working, food additives, water treatment, school experiments, cosmetics, paint, wood, heating and cooling, cleaning and other industries. Also we can provide support to find solution for customer problem using the right chemical materials. We can provide products with customized labels with client brand. We can mix the solutions by customer needs. There are some examples of our work: Hydrazine hydrate 3% solution for corrosion inhibition operation in power plant, when commercial concentration is 64%, Isopropyl alcohol solution for automotive industry company by specific concentration, when commercial concentration is >99%, cleaning solution for ships bunkers as an alternative to long delivery of usual used.
Contact info
Laukininku str 26-21, 95145, Klaipeda, Lithuania
- +37067550384
- info@lerochem.eu
- lerochem.eu
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 week
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We will be seeking reimbursement
After nine weeks of silence regarding our shipment, we have been forced to reorder from a different vendor. We will be seeking reimbursement from Lerochem for the price difference and any associated costs caused by this failure to communicate.

Reply from Lerochem
Delivery as expected
Delivery as expected, correct and on time from them.
Great communication when schenker had a hiccup with tracking for a week.
Quick delivery
Quick delivery, product exactly as expected, reasonably pricing. One star minused from slightly inconvenient paying methods. Recommended 100%.
A product arrived fast and was as…
A product arrived fast and was as described. Well done.
veri guud produkt
Superb
Great products, great prices, high quality and most of all quick EU shipping. We order from Sweden and get the products within a couple of days.
Fast delivery!
Great prices and wide selection of…
Great prices and wide selection of chemicals, although packaging worries me a little bit.
Great service and fast shipping
Great service and fast shipping. Shipped to Denmark in a couple of days. Would definitely buy from again when needed.
The site was a little sketchy at first with the translator on the website, but would 100% use again.
High quality products
High quality products, fast shipping and reasonable prices, you can't find any cheaper in EU!
Once a parcel was lost during shipping, contacted Lerochem by phone and they answered quickly that they will resend it and I got it within 5 days!
The only thing I could point out is they could be better at answer on mail.
All in all very good company!! Love your quality products!!
Exactly as ordered
Exactly as ordered. Well packed (powders in plastic bags, liquids in bottles, paste in box) thoroughly wrapped in plastic foil. No leakage. A little trouble with the carrier HERMES (delivery to closed pick up store..) can not be blamed to the sender. Good communication. Already ordered again (chose different carrier..)
No response anymore after a refund was promised
I got no refund or communication after my shipment was lost. I got no response for two weeks. Six days ago I asked for confirmation and a refund. I contacted them from another emailadres to rule out a spam filter accident but reality is slowly seeping through; I lost a lot of money - and it's not by accident.
Very fast delivery in Lithuania ordered…
Very fast delivery in Lithuania ordered on sunday got my items on tuesday
Everything was packed well and with care
Fast shipping!
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