Leaps and Rebounds Reviews 88

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express their love for the product, highlighting its high quality and sturdy construction, often noting its quiet operation and excellent bounce. Reviewers also find the product easy to assemble, and appreciate the thoughtful design features like the cover over the bungees for safety and the ability to unscrew legs for storage. The customer service is frequently praised for being responsive, helpful, and informative, with many people satisfied with the warranty and overall support. However, some customers also noted issues with product durability, experiencing broken parts or ripped mats within a few months to a year and a half of use. A few other people also felt that customer service was unresponsive or unhelpful when issues arose, particularly regarding warranty claims or incorrect product shipments.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality design, ease of assembly,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the product's durability and sturdy... See more

User experience

Reviewers express satisfaction with the user experience, highlighting the ease of assembly and installation... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent, great,... See more

Warranty

Customers had positive experiences with warranty, often citing it as a key reason for their purchase and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Putting the frame together and attaching the bungees was relatively easy considering the fact that I'm not that good at putting things together. The instructions were helpful. This rebounder is fi... See more

Company replied

Rated 5 out of 5 stars

Im a 61 years old woman and I go to my YouTube video for beginners and what a work out get tried quickly since I haven't worked out in years . I only used for 2 weeks I try to do 3 times a week maybe... See more

Company replied

Rated 5 out of 5 stars

I bought this cover for a 48" rebounder of a different brand and it still fits perfectly. It's clearly of high quality, my cats love to lay and play on it, but most importantly, it helps my rebounder... See more

Company replied

Rated 5 out of 5 stars

I have been very pleased with Leaps & Rebounds rebounder and their customer service as well. One of the mat supports had broken off after a year and a half of daily rebounding. I emailed L&P customer... See more

Company replied


Company details

  1. #5 of 32 best companies in Fitness Equipment Store
  2. #6 of 15 best companies in Physical Fitness Program
  3. #33 of 77 best companies in Sporting Goods Store

Written by the company

Leaps & Rebounds is a premium brand dedicated to creating high-quality rebounders for fitness enthusiasts of all levels. Our mission is to deliver innovative, durable, and effective fitness solutions that transform workouts into enjoyable, full-body experiences. Since our launch, we've helped countless customers discover the health benefits of rebounding, including improved cardio, strength, balance, and lymphatic health.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Bottom line... I love it!

I love that I was able to get a customized look and a well built, quality rebounder without spending as much as competitors. My order shipped and arrived quickly. It was easy to assemble and it works wonderfully.

April 1, 2026
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Rated 5 out of 5 stars

I like it!

It was pretty easy to assemble and I like the way it feels. My partner and I have been using it every day since we got it!

March 4, 2026
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Reply from Leaps and Rebounds

Thanks so much for your feedback! I’m happy to hear assembly was easy and that you and your partner have been enjoying it every day.

Rated 5 out of 5 stars

Add on order

I decided that the bar for the bouncer would be nice. It fit perfectly and was easy to install. I am loving rebounding. Even got my daughter on it. She may be next to get one after they move.

March 3, 2026
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Reply from Leaps and Rebounds

Thank you for sharing your experience! I’m glad to hear the bar fit perfectly and was easy to install. It’s great that you’re enjoying rebounding—and even better that your daughter is getting into it as well!

Rated 5 out of 5 stars

Excellent customer service

Excellent warranty and customer service. My grandson loves his rebounder!

February 6, 2026
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Reply from Leaps and Rebounds

Thank you for the kind words. We are glad to hear the warranty process and customer service met your expectations. It is even better knowing your grandson is enjoying the rebounder.

We truly appreciate your support.

Best,
Leaps and Rebounds Team

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Rated 5 out of 5 stars

I love my rebounder

I love my rebounder! I initially bought it without the support bar. Recently got one to help with stability while pregnant. I found it doubles as a handle for doing stretches and other exercise moves off the trampoline which is super helpful. Rebounder does wonders for fascia health and lymphatic movement. Great quality has held up perfectly. Turns out my husband really likes using it too for fascia hopping. Win Win.

February 6, 2026
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Reply from Leaps and Rebounds

Thank you for sharing your experience with us. It is wonderful to hear how the rebounder and stability bar are supporting your workouts, especially during pregnancy. Using the bar for stretches and additional movements is a great idea.

We are also happy to know the rebounder has held up well and that your husband is enjoying it too. Your feedback truly means a lot to our team.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

great company, great products

I find this company to be very responsive which is not always the norm with companies. I have purchased two rebounders from them based on a lot of research I had done and have not regretted my decisions at all. I purchased due to the warranty as well as the fact that the trampoline material extends over the bungees. This was a big deal for me as I could see my foot getting stuck in uncovered bungees on the edge that so many other companies have. I would highly recommend Leaps and Rebounds.

January 30, 2026
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Reply from Leaps and Rebounds

Thank you for taking the time to share such thoughtful feedback. We are grateful that you chose Leaps and Rebounds after doing your research, and it means a lot to hear that you have been happy with both of your rebounders.

Your note about the mat design covering the bungees is especially appreciated. Safety and thoughtful design are very important to us, so it is great to know that feature made a difference for you.

Thank you for your recommendation and continued support.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Came as expected, easy to assemble, and is sturdy. Absolutely LOVE IT!

January 30, 2026
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Reply from Leaps and Rebounds

Thank you for the wonderful review. We're delighted to hear everything arrived as expected and that the setup was simple. Knowing you are enjoying the sturdy design makes our day.

We truly appreciate your support.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

well built equipment

well built equipment. no squeaks or wobbles. since the rebounder can handle 250# but we are about half of that weight, made the bounce a lot more softer by skipping every third bungee.

February 2, 2026
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Reply from Leaps and Rebounds

Thank you for sharing your experience. It’s great to hear you’re enjoying the solid build and quiet performance. Your feedback about adjusting the bungees for a softer bounce is helpful to know as well.

We appreciate you taking the time to share your thoughts and are glad the rebounder is working well for you.

Best,
Leaps and Rebounds Team

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Rated 5 out of 5 stars

My new rebounder…

Im a 61 years old woman and I go to my YouTube video for beginners and what a work out get tried quickly since I haven't worked out in years . I only used for 2 weeks I try to do 3 times a week maybe more if I can but at least I'm home doing a work out instead going to a gym .

January 4, 2026
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Reply from Leaps and Rebounds

Thank you for sharing your journey with us. Starting again after years away from working out takes courage, and it is wonderful to hear you are showing up for yourself at home. Feeling tired quickly at first is completely normal, and consistency will make a big difference over time.

We love that you are using beginner videos and building your routine step by step. Keep going at your own pace. You are doing something great for your health.

Best,
Leaps and Rebounds Team

Rated 3 out of 5 stars

So much potential but the equipment…

So much potential but the equipment breaks after 2 months. Yes they offer a lifetime warranty but it takes forever to get the replacement.

January 4, 2026
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Reply from Leaps and Rebounds

Thank you for sharing your experience. We’re truly sorry to hear that your rebounder had issues so soon and that the replacement process felt slow. We understand how frustrating it is to be without your equipment while waiting for parts.

While we stand behind our lifetime warranty, we know timing matters just as much. We are actively working to improve our turnaround times so customers are not left waiting longer than necessary.

If your replacement has not yet been resolved, please contact our support team so we can look into your case and help move it forward as quickly as possible.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

Very pleased

I'm a senior and I purchased the leaps and bounds rebounder and stabilizer bar for extra exercise and to help with balancing. Very satisfied with my purchase . Great quality and shipped on time.

February 3, 2026
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Reply from Leaps and Rebounds

Thank you for your review. We're so glad to hear the rebounder and stabilizer bar are supporting your fitness and balance goals. It means a lot to know you're satisfied with the quality and delivery.

We appreciate your support.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

Great Value Great Warranty

They are a great company that stands by their lifetime warranty. Who does this in this day in age? Leaps and Rebounds does. Kamal Dhawan is exceptional in customer service. We have had our trampoline for three years and when we have a problem he takes care of it. Exceptional company, great product and I will continue to do business with them. Get a trampoline from them. You will have great fun, a good workout and have the satisfaction of great warranty with a fantastic company!!

January 27, 2026
Unprompted review
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Reply from Leaps and Rebounds

Thank you for such a generous and thoughtful review. We’re truly grateful for your continued support and are so glad to hear that we have provided the service you deserve. It means a lot to know our warranty and product have stood the test of time for you.

We’re lucky to have you as part of the Leaps and Rebounds community.

Best,
Leaps and Rebounds Team

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Rated 5 out of 5 stars

Thank you for your quality products

Thank you for your quality products. I bounce daily and multiple times. Bouncing is both exercise and a tool to self regulate. I am Autistic.

December 3, 2025
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Reply from Leaps and Rebounds

Thank you for your kind words and for sharing how rebounding supports your daily routine. We're honored to be part of something that brings both movement and balance to your life. Your feedback truly means a lot to us.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

I bought a Leaps and Rebounds a couple…

I bought a Leaps and Rebounds a couple of years ago. We moved, and our movers took the stability bar off my rebounder, and in the process the nuts and bolts for the stability bar were lost. I let Leaps and Rebounds know what happened and that I needed replacements for them, and they sent them to me free of charge. Great customer service!

December 9, 2025
Unprompted review
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Reply from Leaps and Rebounds

Thank you for sharing your experience. We're so glad our team could help you get the parts you needed after the move. It's great to know your rebounder is back to full use. We appreciate your support and kind words about our customer service.

Best,
Leaps and Rebounds Team

Rated 5 out of 5 stars

Kamal at customer service responded to…

Kamal at customer service responded to my request and was very helpful. I got my rebounder and stability bar and I’m very happy

December 16, 2025
Unprompted review
Leaps and Rebounds logo

Reply from Leaps and Rebounds

Thank you for sharing your experience! We’re glad Kamal was able to assist you and that you’re enjoying your rebounder and stability bar. We truly appreciate your support.

Best,
Leaps and Rebounds Team

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