Leaders - Quorn Reviews 8

TrustScore 4.5 out of 5

4.3

16a High Street, LE12 8DT Quorn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This is the second time I have used Leader's letting agents. Phoebe was my main contact. She made the whole process easy and straightforward. Good communication throughout. Would highly recommend Lead... See more

Rated 5 out of 5 stars

Leaders have been fantastic in renting our property. We have been dealing with Ben Waters from the Quorn branch and we cannot praise him highly enough. We have a large property which we think is very... See more

Company replied

Rated 5 out of 5 stars

Me and my husband have just started renting with leaders, phoebe has been the lovely lady looking after us, the whole process of sorting paperwork has been so simple because phoebe let us know step by... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Quorn

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 16a High Street, LE12 8DT, Quorn, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Me and my husband have just started…

Me and my husband have just started renting with leaders, phoebe has been the lovely lady looking after us, the whole process of sorting paperwork has been so simple because phoebe let us know step by step what needed to happen, The process has been quick and everyone has been super helpful, thanks to phoebe im moving into a beautiful house.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Ben!

Leaders have been fantastic in renting our property. We have been dealing with Ben Waters from the Quorn branch and we cannot praise him highly enough. We have a large property which we think is very special. Ben found several suitable tenants and we settled with a wonderful family who we feel confident will be happy there and will take care of it.
I would also like to thank Jack at the Manchester branch for organising such a prompt response.

January 3, 2023
Unprompted review
Leaders  - Quorn logo

Reply from Leaders - Quorn

Dear Sue

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

move made easy!…

Tori was a great communicator and helped me at every step of the way

December 15, 2022
Unprompted review
Leaders  - Quorn logo

Reply from Leaders - Quorn

Dear Jane

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Our property manager Iara has simply…

Our property manager Iara has simply been brilliant!
Any issues we’ve had she’s sorted out straight away, she’s been kind and friendly and easy to work with!

April 25, 2022
Unprompted review
Leaders  - Quorn logo

Reply from Leaders - Quorn

Dear Sam,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks

Customer Care Team

Rated 5 out of 5 stars

Fantastic service!

The service has been fantastic and nothing has been too much trouble for all the team.
Thank you all and looking forward to moving into my new house!

March 16, 2022
Unprompted review
Leaders  - Quorn logo

Reply from Leaders - Quorn

Dear Sarah,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Definitely Recommend (Quorn Branch)

I have numerous rental properties and have always used Leaders in Quorn to find my tenants for the past 3 years.
Teesha and Danielle are very pleasant and always give outstanding service. they are always my first call when I need new tenants. Definitely recommend.

March 15, 2022
Unprompted review
Leaders  - Quorn logo

Reply from Leaders - Quorn

Dear Suzanne,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Teesha in the Quorn branch helped find…

Teesha in the Quorn branch helped find mine and my partners next home, she was on the balls sending us new properties coming on before they went on rightmove to give us better chance finding somewhere

March 6, 2022
Unprompted review
Leaders  - Quorn logo

Reply from Leaders - Quorn

Dear Lee,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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