We would NOT recommend Leaders. We have been with them for several years. Over this time we have had more than 14 property managers, many with no local knowledge or very little experience of prop... See more
Location
Switch location8 North Street, KT22 7AW Leatherhead, GB
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See what reviewers are saying
Amazing people with great work ethic! Really made our move so so easy and really eased our nerves by always being at the other end of the phone when we needed them! Thank you so much for our welcome b... See more
Company replied
I have been using Leaders letting agents in Leatherhead for many years now. My ‘go to’ person is Rebecca (Becky) Cattell, she is very professional and at the same time very down to earth, very helpfu... See more
Company replied
I would like to compliment the Leaders Rental team of the Leatherhead branch on their first class service. Of particular mention, Rebecca Cattell, who went to extra lengths to assist us in find... See more
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Leatherhead
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
8 North Street, KT22 7AW, Leatherhead, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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We would NOT recommend Leaders.
We would NOT recommend Leaders.
We have been with them for several years. Over this time we have had more than 14 property managers, many with no local knowledge or very little experience of property management.
Over the years they have consistently made small errors, but recently they have made two major mistakes.
One - they sent us someone else's tax return information.
Two - they failed to implement last year's rent increase as they had not administered the process correctly.
We wished to terminate the contract but apparently are tied with them until the current tenant leaves.
Leaders Leatherhead 10 out of 10
Amazing people with great work ethic! Really made our move so so easy and really eased our nerves by always being at the other end of the phone when we needed them! Thank you so much for our welcome box and making our move so smooth! Rebecca and Stephanie are absolute diamonds and would recommend using leaders 10 times out of 10! Thank you so much

Reply from Leaders - Leatherhead
As others have said, very good service from Rebecca Cattell!
She’s always pleasant, professional, helpful and very knowledgeable regarding all aspects of renting property. Our ‘go to’ agent for help especially with the confusion caused by the recent Rental Reform. Thank you Becky

Reply from Leaders - Leatherhead
An exceptional rental experience with Leaders Leatherhead
I would like to compliment the Leaders Rental team of the Leatherhead branch on their first class service.
Of particular mention, Rebecca Cattell, who went to extra lengths to assist us in finding the perfect tenancy to suit us, and in guiding us through every process.
Becca, thank you. We would recommend your services to anyone looking for property in the future.

Reply from Leaders - Leatherhead
Leatherhead Leaders - Rebecca Cattell 5*
I have been using Leaders letting agents in Leatherhead for many years now. My ‘go to’ person is Rebecca (Becky) Cattell, she is very professional and at the same time very down to earth, very helpful, reliable and efficient. Staff members change, but she is the one constant and without her vast knowledge and input I would be lost. She keeps me up to date via email and telephone on a regular basis, answering any questions I have very quickly. I would HIGHLY recommend Becky at the Leatherhead Leaders office, she is 100% my go to person.

Reply from Leaders - Leatherhead
Leaders Leatherhead have been so…
Leaders Leatherhead have been so helpful throughout my letting journey, Rebeccca has been so helpful, a breath of fresh air aswell as Vicky.. Would highly recommend...
thanks Team Leatherhead

Reply from Leaders - Leatherhead
the best in the business
there is a lady called rebecca at leaders leatherhead ,she is the one you want to deal with,she is very good ,knows the market and local area , rebecca and vicky always sort my problems out and i can trust her to find me the perfect tenant, if it was not for her i would of moved my portfolio of properties to another letting agency.rebecca is fantastic and i would not use anyone else

Reply from Leaders - Leatherhead
Larissa Hall
Thank you Larissa Hall and your team in Leatherhead for your professional support with helping my recent move go as quickly and smoothly as possible.
I can’t thank you enough.
Karen

Reply from Leaders - Leatherhead
Praise indeed!…
I can’t praise Larissa and Becky highly enough for their professionalism, efficiency and reassurance.
Thank you Leaders

Reply from Leaders - Leatherhead
Lettings
Amazing experience with the Leatherhead team. Special thanks to Rebecca who was amazing with the whole process and I can’t wait to move
I telephoned Leaders Leatherhead today…
I telephoned Leaders Leatherhead today and spoke to Rebecca as I needed some old correspondence from them, my experience with Rebecca was professional and ultra efficient and she sent the information immediately she was faultless in her attitude and professional I cannot fault her in any way and have no quarms about recommending her as she is excellent
Property Let…
This is now the third time I have used Leaders in Leatherhead to market my property let. They are very helpful and professional and they know the market. The staff are very helpful but a special thank you to Rebecca who is exceptionally knowledgeable and who has over looked the whole process for me. What makes me fill confident is that she always knows where we are in the process and she is in regularly in contact with me to keep me up dated.
I will certainly be continuing to recommend them to family and friends.
Thanks
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