We cannot thank you all especially Paige for all your hard work with finding us our dream home. Paige gave us exceptional service from start to finish and made our experience stress free. It’s lovely... See more
Company replied
2 Hedingham Road, CO9 2DA Halstead, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We cannot thank you all especially Paige for all your hard work with finding us our dream home. Paige gave us exceptional service from start to finish and made our experience stress free. It’s lovely... See more
Company replied
Would like to show our appreciation to Paige & Nathaniel at Leaders Halstead who assisted us on the purchase of our new home in Link Road .They were both very supported, kind & courteous all the way... See more
Company replied
From day one , Tom and the team have worked with and guided us through every step of a what can.be a very difficult process. We have literally had everything taken out of our hands with total efficie... See more
The staff at Leaders in Halstead have been absolutely brilliant. They have gone above and beyond and have been there as a support during a very difficult sale due to problems with my onward purchase a... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

2 Hedingham Road, CO9 2DA, Halstead, United Kingdom
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Estate agents. Branch manager Liam lives locally and knows the area. Sold for a good price and Liam and Nathaniel kept us informed regularly on progress prior to exchange/completion. Recommended.

Reply from Leaders - Halstead
A fantastic branch with the most helpful, professional and organised people. Tom, Liam and Nathaniel have been superb and we have received nothing short of a first class service from start to finish. We have previously bought through Leaders and sold this time with them too and I can honestly say I would recommend them to anyone.thanks for a your efforts it much appreciated.

Reply from Leaders - Halstead
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.