Very pleased with the coping stones I purchased, they look fantastic and you can see they are high quality. Melanie at Landscaping Superstore was very helpful and patient when she helped me with queri... See more
Company replied
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Review summary
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Reviews shaping this summary
From start to finish the whole ordering & delivery process was terrific. They could not have been more helpful. I had frequent emails and phone calls updating my order details and when delivery was... See more
Company replied
Best price I found, delivery driver, could not have been more helpful, he dropped it off as close as possible to our door, I'm very happy and would highly recommend.
Company replied
Very satisfied with the customer service center. They responded to my questions almost immediately. Very helpful. Just a small remark about the delivery. The driver did not call me before he arrived a... See more
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Company details
Contact info
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, United Kingdom
- 01752581543
- sales@landscapingsuperstore.co.uk
- landscapingsuperstore.co.uk
4.0
Great
94 reviews
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Non receipt of goods purchased
To date, I have not received all of my orders. The first two bags were delivered without any problems. Then a different driver came with 3 pallets after a wait of over 2 weeks and did not have the correct equipment to move the pallets. One was deposited on my driveway and after phone calls with tendering express, Braintree, the pallet was moved to the side but the driver left with the remaining 2 bags promising to return with the correct lifting equipment. I am now going to ask for a refund of the two bags that were not delivered. I will NEVER buy from Landscaping again and would not recommend this company.
April 20, 2026
Good price for product
May 2, 2026
The delivery driver was so friendly and…
The delivery driver was so friendly and professional
May 2, 2026
I was very pleased with the quality of…
I was very pleased with the quality of the summer house.
April 29, 2026
Fast next day delivery and at a good…
Fast next day delivery and at a good price. Will use again
April 26, 2026
The item arrived damaged and am still…
The item arrived damaged and am still waiting for my refund
April 23, 2026
Had a bit of trouble with my lawn mower…
Had a bit of trouble with my lawn mower
And they were great resolving this
April 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
good prompt service
April 19, 2026
Reply from Landscaping Superstore
Hi Peter,
Thank you for the 5 star review! We really appreciate it!
Kind regards,
Phil.
Reply from Landscaping Superstore
Hi Catherine,
Many thanks for leaving us 5 stars, it is massively appreciated.
Kind regards,
Phil.
Product unsuitable and slow to refund
Product was unsuitable despite verbally checking and confirming prior to delivery. Still waiting for my refund 1 week post rejecting and refusing to take delivery
April 8, 2026
Reply from Landscaping Superstore
Good afternoon,
I sincerely apologise for the issues with your order. I can see that my colleague is liaising with the manufacturer regarding the items being refused. We're hoping for an update shortly, and as soon as it has been received we shall be in tought.
Apologies once again for the inconvenience, and we look forward to speaking to you soon to get this matter resolved.
Kind regards,
Phil.
Reply from Landscaping Superstore
Hi Adnan,
Thank you for taking the time to review us! I am pleased that this was easy to use, and we appreciate you choosing to shop with us.
If we can help further in the future, please let us know.
Kind regards,
Phil.
Great price, great delivery.
Best price I found, delivery driver, could not have been more helpful, he dropped it off as close as possible to our door, I'm very happy and would highly recommend.
April 6, 2026
Reply from Landscaping Superstore
Good afternoon Joann,
Excellent news that the driver was so helpful! Thank you for providing us with this review, and we hope to see you again in the future.
Kind regards,
Phil.
Good customer service
Ordered about 3 ton of sharp sand to put on my lawn
Had a problem with the delivery (3rd party) but Bogdan, Teegan and Renn in customer service were very helpful and got them to come back and move the delivery to where I wanted it.
Thanks!
March 20, 2026
Unprompted review
Reply from Landscaping Superstore
Good afternoon Jack,
Thank you very much for taking the time to review us! I have passed this on to my colleagues, who really appreciate your feedback. We're very pleased to see that we were able to get this rectified.
We hope to see you again in the future, and thank you for your patience whilst we rectified the issues.
Kind regards,
Phil.
Reply from Landscaping Superstore
Hi BigDaf,
Many thanks for taking the time to review us. We are glad to see that this reached you quickly.
We hope to see you again soon!
Kind regards,
Phil.
Terrible never again
Terrible never again. Bought £484 of 20mm pea shingle. Next day I get an email stating non in stock but I can have limestone chippings... No way. Only option was refund so I asked for refund. Next day I get another email stating because I cancelled the order I can't have a refund until it's been taken off the truck.... Erm You didn't have it to put on the truck. Demanded instant refund because it's now holding the job up and I need the money to buy stuff elsewhere. Been waiting now 5 days for refund. Got an email 3pm today today 6 days later stating they have now sent the refund and it will take 3-5 days to get receive the funds. Don't ever buy anything from landscaping superstore. They are cheap for a reason.
February 19, 2026
Unprompted review
Reply from Landscaping Superstore
Good Morning,
Thank you for taking the opportunity to leave us a review.
I do apologise for the issues you have experienced whilst placing an order with us.
Unfortunately as you have not supplied any order information I am unable to look in to this issue further to have this investigated.
If you wish us to look in to this further please do email us on feedback@cmostores.com with your order number.
Kind Regards
Samantha
Reply from Landscaping Superstore
Hi Mark,
Thank you for leaving us 5 stars! We are very happy to see that this was as expected, and that you got to experience our professionalism first hand.
We hope to see you again in the future.
Kind regards,
Phil.
Seamless process
Easy, friendly & professional service.
Prices were also competitive 😊
Was given exact delivery dates which worked well for both myself & my client.
Would definitely use & again & recommend.
February 17, 2026
Reply from Landscaping Superstore
Hi Kirsty,
I am happy to see that you received excellent service. Thank you for the 5 stars and the recommendation, and we hope to see you again in the future.
Kind regards,
Phil.
Great support and delivery went well…
Great support and delivery went well even though we are in a very remmote part of Suffolk - thank you.
Excellent customer service.
January 28, 2026
Reply from Landscaping Superstore
Good afternoon,
Thank you for taking the time to leave us this review. We are glad to have been able to help, and hope to see you again in the future.
Kind regards,
Phil.
Reply from Landscaping Superstore
Hi Andrew,
Great to hear! Thank you for leaving us 5 stars!
Kind regards,
Phil.
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