My order was managed by Shabnum she was amazing at taking down the details and drawing up the plan for the cake. Thankyou all for the cake it was beautiful will always be a loyal customer to you !
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See what reviewers are saying
I ordered the large black lambeth cake for my weddimg cake and it was absolutely AMAZING!! It arrived really well packaged and on time. It looked amazing, the photos didn't even do it justice as it... See more
I ordered through the North Harrow branch after another bakery let me down. Despite the last-minute nature of the order, the staff were very accommodating and helpful, as well as suggesting what decor... See more
Great service. Went above and beyond to make sure my daughter birthday cake was well made, presented and delivered without difficulty. Really appreciate their effort and professionalism. Definitely... See more
Company replied
Company details
Written by the company
Kool Cakes are experienced cake makers specialising in a range of birthday cakes, wedding cakes and occasion cakes from their base in Kingsbury & Heston.
Contact info
Honeypot Lane 2, NW9 9QD, London, United Kingdom
- sales@koolcakes.co.uk
- koolcakes.co.uk
Disappointed
We have brought these cakes many of times and never normally have a problem with them however this time the cake did not taste fresh at all!
There was hardly any fruit in the middle like requested and the sponge was very dry and even tasted stale.
Very disappointing as this was for my mum's 50th birthday!
Can't lie it's put me off ordering again!
February 19, 2019
Unprompted review
Beautiful and delicious cake ♥️
February 17, 2019
Unprompted review
Always great customer service
Always great customer service and delicious cakes, made quickly and the quality is brilliant.
Thank u Cool Cakes.
Nimisha
February 17, 2019
Unprompted review
Yummy Cool Cakes!
We all loved your cake! Amazing taste and not only do we love it we love it so much we get a cake from you for every birthday 🍰
February 7, 2019
Unprompted review
The cake size was so small for a 8 inch…
The cake size was so small for a 8 inch cake.
We bought another 8 inch cake from a differrent cake shop and the cake was way bigger than the one I bought from Kool cakes
February 7, 2019
Unprompted review
Reply from Kool Cakes
Rowena,
Hi! Thank you for your feedback. You had actually ordered online a 6" cake and not an 8" cake for which you should have received a confirmation by email, hence it will be smaller than an 8" cake. We tried calling you to discuss about this but there was no answer. Would appreciate it if you can call Ashit on 07956 951391 to discuss further.
regards
Kool Cakes Bakery
The most amazing and delicious cream…
The most amazing and delicious cream cake just what we wanted for our daughter's first birthday. many thanks and highly recommended.
January 28, 2019
Unprompted review
Cake was excellent but they forgot the extras
Cake was excellent but they forgot to supply the candles that I ordered and paid for. Unfortunately I discovered when I tried to surprise the birthday girl.
January 19, 2019
Unprompted review
Cake was delicious and creamy
January 12, 2019
Unprompted review
My daughter birthday cake was excellent…
My daughter birthday cake was excellent I will be back again was so please with the cake thank you
January 9, 2019
Unprompted review
Best cake place
Consistent and great quality and taste. Have been ordering only from here since 6 years. Accurate serving!!
January 8, 2019
Unprompted review
Cake was fine
Cake was fine, ordering process was straightforward. Not sure what the £1.50 admin charge is for.
Parking tricky near the North Harrow branch.
January 7, 2019
Unprompted review
Great taste and the sponge is just the…
Great taste and the sponge is just the right softnest
January 6, 2019
Unprompted review
Delicious cake!
January 2, 2019
Unprompted review
Birthday cake
Good and ease website to use, friendly staff and most importantly lovely cake
December 31, 2018
Unprompted review
The cream is perfect in sweetness!
The cream is perfect in sweetness some cakes I’ve had from other places really are too sweet this was just perfect. Staff where kind and the order looked amazing and a decent price
December 23, 2018
Unprompted review
Best Cakes
Apart from website not working properly very good service. Very tasty and well decorated cake
December 22, 2018
Unprompted review
fresh cream & fruit cake…
Bought a large fresh cream & fruit cake for birthday surprise.
As always it was a Beautiful & delicous cake that can’t fail to please everyone.
December 21, 2018
Unprompted review
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