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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the platform, finding it a convenient and secure way to manage their employment history. Many appreciate the streamlined process, noting it saves time compared to traditional methods and offers a user-friendly experience. However, some people were dissatisfied with the payment process, specifically the requirement to share bank details, which they found intrusive and unnecessary for employment verification. Additionally, a few reviewers experienced glitches with the website and connectivity issues with HMRC or their bank accounts, leading to a slower or more frustrating process.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers found the app and platform easy... See more

Service

Reviewers mention ambiguous feedback about service. Some customers found the service very good, helpful, and... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers found the platform... See more

Payment

Customers had negative experiences with payment. Reviewers consistently express strong concerns about the... See more

Staff

Reviewers highlight ambiguous aspects of staff. Some customers praise the staff as very good, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Apart from the huge invasion of privacy (which is more on my employer requiring my using Konfir than the company who is just providing the service) it was relatively easy and quick. However, my employ... See more

Rated 4 out of 5 stars

I think digitally the company can do more or put other options in place e.g if the customer being verified has a new account no, an upload should be done to enable them complete the task digitally

Rated 4 out of 5 stars

"My experience was very positive. The process was quick, simple, and efficient. The platform is easy to use and provided a great sense of security throughout the entire procedure. I recommend it!"

Rated 4 out of 5 stars

There was a few small glitches connecting to the HMRC but it was dealt with quickly and efficiently by the technical help team.


Company details

  1. Business to Business Service
  2. Software Company

Written by the company

Konfir is dedicated to making your employment verification process hassle-free. We understand how important it is for you to complete these checks quickly and smoothly. With our candidate-focused platform, you can easily share the necessary data from your own accounts with a third party, such as a new employer. Gone are the days of administrative hassles and delays when it comes to employment verification. Our top priority is to ensure your data is handled with utmost security and compliance with regulations. We believe in empowering you to move forward in your life with ease. Whether you're switching jobs, renting a property, or seeking any type of credit, our platform is designed to accelerate your journey in the modern economy. Let us take care of the verification process so you can focus on what matters most to you.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

"My experience was very positive.

"My experience was very positive.
The process was quick, simple, and efficient. The platform is easy to use and provided a great sense of security throughout the entire procedure.
I recommend it!"

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Provided my payslips numerous times…

Provided my payslips numerous times which they refused to acknowledge, apprently that wasnt enough info for them so they wanted to be even more invasive and request access to my HMRC records. They really twist your arm for no good reason.
Cheers

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Intrusive

You say you don't need to use bank for verification... then prompt for bank info and make skipping difficult.

You say you don't want income details from HMRC.... then ask HMRC to grant you main agent rights and details with income info.

How about you do what you say and say what you do?

Intrusive and completely unprofessional way of doing a background check for employment history when you can just check references.

March 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Went to use the service and the system…

Went to use the service and the system was under maintenance, very intrusive and an aggressive form of conducting referencing. Sensitive information and no clear evidence of safety, GDPR regulations or private security.

Definitely not comfortable here. This screams loudly that they don’t trust your information prior to this check. Avoid

March 9, 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Jaye,

Thank you for taking the time to share your feedback. We’re sorry that you encountered the service while it was under maintenance and that the experience left you feeling uncomfortable.

We understand that being asked to connect financial or employment information can feel intrusive if it isn’t clear how the process works. Konfir only accesses information through consent-based, read-only connections, and we operate under strict data protection and GDPR requirements. No information is accessed unless a user chooses to connect a data source themselves.

Konfir is simply one way organisations can verify employment or income, and the decision to request a verification check is made by the organisation carrying out the screening.

If you’d like us to look into your experience or answer any questions about how the process works, please feel free to contact us at verifications@konfir.com. Our privacy policy is available at: https://www.konfir.com/legal/privacy-notice

The Konfir Team

Rated 3 out of 5 stars

It was good but Abit of issues in the…

It was good but Abit of issues in the survey but other then that went smoothly and was pretty good I just reckomend in the future maybe show them how to log in there account cause we had to do go on Google and sign in then we could do it but luckily I did that and thought of it but maybe people would not cause it said failed to connect and it will take pretty long to do it maybe a day maybe 2 maybe even a week and this is important so they have to do it

March 9, 2026
Unprompted review
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Rated 3 out of 5 stars

Id face

Very easy to do. Straight forward , no glitches etc. As long as you follow instructions

March 7, 2026
Unprompted review

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