Kivells Reviews 

29
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Thank you for introducing me to William (B). Will has been extremely helpful and professional throughout the sale of my property. Will’s business manner and his willingness to help was re... See more

Rated 5 out of 5 stars

I couldn’t be happier with the service I’ve received from Kivells throughout my purchasing process. Nyah has been absolutely brilliant from start to finish - always keeping me up to date with regular... See more

Rated 5 out of 5 stars

We have had a great experience dealing with the Sales Team. They have given us very sound advice on valuing and marketing our property to secure a sale in a timely fashion. They have been very profess... See more

Rated 1 out of 5 stars

Unprofessional money grabber. They send emails with no name of sender. Only company logo. I was on a viewing list, they rented the house without having a chance to view it. Just rented out t... See more

Company details

  1. Real Estate Agency

Written by the company

Estate Agents established 1885, offering comprehensive service in agricultural and residential sales and auctions in the South West of England.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.4

All reviews

(29)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for introducing me to Will (B).

Thank you for introducing me to
William (B).
Will has been extremely helpful and professional throughout the sale of my property.
Will’s business manner and his willingness to help was reliant from our first meeting and that professionalism never wavered.
Will is an absolute pleasure to work with and a great credit to his team.
Will walks the extra mile.
He also has the valuable quality of a good sense of humour! Essential in business!
I would certainly give a 100/100 for Will’s business accomplishments.
Thank you sincerely Will
Best wishes
Jennie
Jennifer M. Wonnacott

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant service…

I couldn’t be happier with the service I’ve received from Kivells throughout my purchasing process. Nyah has been absolutely brilliant from start to finish - always keeping me up to date with regular phone calls and emails, and never hesitating to help whenever I needed her. She has been so friendly, approachable and genuinely supportive, always going the extra mile at the drop of a hat. I’m incredibly grateful for all her help and would happily recommend.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

We have had a great experience dealing with the Liskeard Sales team.

We have had a great experience dealing with the Sales Team. They have given us very sound advice on valuing and marketing our property to secure a sale in a timely fashion. They have been very professional in keeping us informed on the progression of the sale once an offer was agreed and they have been proactive in communicating not only with various solicitors but also with other agents involved in the buying chain. Our family has been very pleased with the service. Thankyou!

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good service

Mark and his team from the get go were very honest and dealt with matters very quickly, they were able to give us detailed answers regarding the property on the spot which was impressive.
We were able to liaise with all parties involved very easily through the Kivells team and would highly recommend them

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Kivells ,Great service

We dealt with Will most of the time during our sale and we found him very approachable and knowledgeable and he always kept us informed of any developments along the way.The whole team were always very helpful and friendly 🙂.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Will was a pleasure to deal with. He showed us round potential houses, and really thought about what he showed us once he knew what we were looking for. He then was our point of contact throughout the sale and was always happy to help, ask questions for us and do everything he could to make the process smooth. Thank you Will for excellent service.

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Buying

Kept us informed along the way and were very helpful in organising the keys for the property purchased

June 4, 2026
Unprompted review
Rated 4 out of 5 stars

Property Sale via Kivells

The members of the Kivells Team that dealt with the property sale were in constant contact regarding the sale and the progress that was being made. We were given plenty of information in a timely manner.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Always 5 star service

I have always found that dealing with Kivells Launceston branch is very easy and straightforward whether renting or selling a property . Always easy to contact and responsive to any request. Over the years there has been a number of staff involved but this has never been to the detriment of the service, which is always 5 star.

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent help through out

Excellent help through out. Always felt that nothing was to big or to small to receive help with
If I had to phone into the office the staff were always extremely helpful.
Would highly recommend

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

NYAH !!!!

NYAH !!!!! she helped us so much with the ups and downs of our sale asked her any questions and she always had the answer lovely person kivells should be happy to have her in the team

May 28, 2026
Unprompted review
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Rated 5 out of 5 stars

" A cut above "

Right from our first contact with Kivells and our subsequent appointment/viewing, we were pleasantly impressed with the knowledge Nyah had of the property, professional, articulate and above all managed an excellent level of communication between all parties. We cannot recommend Kivells highly enough for there service.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do not go with this agency.

Do not go with this agency.
Somebody from the Bude office came over to give a valuation. Unlike any other agent he did not have a list of like for like properties, or have any paperwork. He had a photo of one property that was completely dissimilar in his wallet but did not give me any paperwork or even his card.!
He asked me what price I wanted and said he would be in touch. I have never heard from him since. This is not only unprofessional but rude.

April 21, 2026
Unprompted review
Kivells logo

Reply from Kivells

Dear Elizabeth,

We are sorry to read of your experience and disappointed to hear that you felt let down following your valuation appointment.

This is certainly not the standard of service we aim to provide at Kivells. We would very much welcome the opportunity to discuss matters further and better understand what happened.

Unfortunately, we have been unable to identify your details from our records following your review. Please do contact Mark Kivell at our Bude office on 01288 359999 or email Mark.Kivell@kivells.com so that we can investigate this properly and respond accordingly.

Kind regards,

Mark Kivell
Office Manager

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