As i was wondering and frustated where and when is my order going to be delivered, i immediately contact the Cuatomer Care. Within less than 5mins. Mr Alex reply swiftly and respond to my queries with... See more
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Company details
Written by the company
Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!
Contact info
North Gould Street 30, 82801, Sheridan, United States
- 888.824.5146
- care@kewlioo.com
- kewlioo.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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Quick fix for a sizing issue
Chester resolved my issue in a short timely manner & was patient with my replies being as I was at work.
I emailed Kewlioo late today about…
I emailed Kewlioo late today about processing an exchange for my vest to a larger size. Much to my surprise they responded within minutes. They gave me a couple options and I chose the 50% discount on a new, larger size. They set up the new order within minutes and all I had to do is process my credit card number.
Very quick and easy process unlike many other online stores.
The customer service with this company…
The customer service with this company is 100%. I would definitely recommend this company and looking forward to buying more products!
The rep was super patient
The rep was super patient , communicative and helpful
This company was very good when I…returned item
This company was very good when I needed to return my item , although I wanted to exchange that sent me a new item at just the price of shipping .The lady on the phone was super nice too.
Customer service officer: Chester
Customer service officer Chester is very prompt in reply and help customer in solving the delivery address issues even though with time difference manage to solve the issue.
Very responsive and very good communication
Best service in the industry
Customer service is top of the line and very quick to give helpful information
Great customer service!
Good experience the response timing was…
Good experience the response timing was slow but still good service

Reply from Kewlioo
What awesome interaction with Thea
What awesome interaction with Thea! Quickly responded to my inquiry about ordering the wrong size sweat vest. Quickly gave me options for me to get the proper size and I could not be more please with the level of service provided.
Thank you!
Change in my order
Change in my order
Chester was able to help me make a last minutes change for a different product after my order was placed without any problems
Great customer care
I want to take a moment to express my appreciation for the excellent support I received from the customer care team. Alex was very supportive and helped me reorder the items I needed, making it a great experience overall. Thank you for your assistance!
Shirts were good
Shirts were good. Definitely fit the size they say they're.
Non return option
Provided nice offer instead of returning item. Customer service was very responsive and speedy.
fast reply and good customer service
Quick response and help
Quick response and help, helped me resolve my issue very fast. Super satisfied
Now that’s customer service!
I received the pants and jacket initially after placing an order online. I was excited to incorporate them both into my exercise routine. I read a number of positive reviews and couldn’t wait to jump right in. Unfortunately, I immediately noticed the threading was coming apart at the seam on the pants right out of the package. I reached out to customer support and spoke with Charity. She asked that I provide my order information and photographs showing the issue, which I did. She agreed that the pants were defective, so she shipped a replacement. About seven business days later I received the pants. They’re perfect! Thank you, Charity! You are awesome!
I had a problem with the size
I had a problem with the size, 2 emails and it was resolved. Amazing service and all on a Sunday evening
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