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Company details

  1. Telecommunications Service Provider
  2. Software Company
  3. Travel Aggregator

Written by the company

UK’s first Roam Like Home® eSIM store. Seamless global connectivity in over 160 countries. Ideal for travellers, digital nomads & adventurers.


Contact info

4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good Value and It worked really well in the Far East.

I was recommended this ESim provider by my daughter who had used them extensively for her two major tours in 2024 and early 2025.
I bought a 30 day package for Japan and then another for Hong Kong. They needed to be separate e sims.
Both worked perfectly by accessing using a QR code the days I arrived.
The firm's customer support were quick to help me when I was trying to choose my packages.
The provider is highly recommend. You will need to follow the set up instructions to access the service when you arrive at your destinations.

October 18, 2025
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Andrew!

Thank you so much for taking the time to share your experience.

We’re really happy to hear that Keep On Roaming worked so well for you in both Japan and Hong Kong, and it truly means a lot to us that you found us through your daughter’s recommendation. It’s great to know that activation was smooth on arrival and that our support team could assist you quickly when choosing the right packages.

Your recommendation means a great deal to us. Wishing you many more wonderful travels, and thank you again for choosing Keep On Roaming!

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Rated 5 out of 5 stars

Lifesavers!

I recently traveled to Menorca and, unfortunately, discovered at the last minute that the hotel Wi-Fi was terrible. Thankfully, KeepOnRoaming came to the rescue! Their service was incredibly fast and easy to set up, with instant activation and a very user-friendly website. The internet connection was reliable and impressively fast—perfect for my remote work needs. Easily one of the best experiences I’ve had with a mobile data provider. Highly recommended!

May 11, 2025
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Alex!

We’re really glad we could come to the rescue in Menorca and help keep you connected when the hotel Wi-Fi let you down. It’s great to hear that the setup was quick, the connection reliable, and that it supported your remote work without any issues. That’s exactly what we aim for!

Thank you for the recommendation, it truly means a lot to us. Wherever your next journey takes you, we’ll be right here, ready to keep you connected every step of the way.

Safe travels, and thanks for choosing Keep On Roaming!

Rated 5 out of 5 stars

This has been a great service provided

This has been a great service provided, the E-Sim was seamless when I arrived in Australia from England, couldn't recommend this enough, coverage has been really good across the country - I will be using this for my travels!

November 14, 2024
Unprompted review
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Reply from KeepOnRoaming

Thank you for sharing your feedback! We're thrilled to hear that your experience with our Roam Like Home® eSim was seamless and that you received great coverage.

We’re delighted to have been part of your journey and can’t wait to keep you connected on your future adventures. Safe travels, and thanks for choosing Keep On Roaming!

Rated 1 out of 5 stars

Another semi-fraudulent eSIM provider

Another semi-fraudulent eSIM provider. They provide NZ eSIM that should based on their product specification connect to both Spark NZ and One NZ networks. But in reality, one can connect to Spark NZ only.
Edit: They just updated product info after my feedback. So One NZ is now missing. But still they sold me product that was not such as described. And no any compensation was offered. Stay away!

November 11, 2024
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Dear Tomáš,

Thank you for sharing your feedback. We sincerely apologise for the frustration caused and for not meeting your expectations.

We no longer list One NZ as a supported partner due to a number of technical issues reported over the last few weeks with our customers on this network. We have reported these faults with our network partner, but until we are confident that One NZ provides a reliable connection, we are advising our customers to not use this network.

We want to clarify that our support team reached out to you to ask if you were experiencing any issues with our other network partner Spark NZ. Unfortunately, we have not received a response from you. As of now, our records show that you have actively used over 17GB of data since activating your eSIM 15 days ago.

To address your concerns further, we’d be happy to discuss a resolution, such as credit for future use. Please reach out directly to our support team so we can assist you further.

Your feedback is invaluable in helping us improve, and we deeply regret that your experience did not reflect the high standards we aim to uphold.

Rated 5 out of 5 stars

Fantastic Experience with Keep on Roaming

I recently traveled to Brazil and decided to try using an eSIM for the first time with Keep on Roaming. The entire process was seamless and stress-free. Setting it up was straightforward, and the connection was strong and reliable throughout my trip, whether I was in a major city or more remote areas.

What impressed me the most was the convenience—no need to worry about swapping physical SIM cards or finding a local provider. The data plans were affordable, and the service was excellent. This eSIM made staying connected while traveling abroad so easy!

Highly recommend Keep on Roaming for any international travel needs! :)

August 16, 2024
Unprompted review
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Reply from KeepOnRoaming

Hi Anthony!
Thank you for taking the time to share your feedback! We're thrilled to hear that your first experience with our eSIM was seamless and made your travels in Brazil stress-free.

We’re delighted to have been part of your journey and can’t wait to keep you connected on your future adventures. Safe travels, and thanks for choosing Keep On Roaming!

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Rated 5 out of 5 stars

They make it so easy to have internet when I travel!!

I love keep on roaming! Finding internet abroad has always been a hassle but they make it so easy! I'm not tech savvy and I had no problem following their set-up guide. They have great coverage which allows me to focus on my journey rather than worrying about the nearest WiFi. 10/10 would recommend!

June 29, 2024
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Amber!
We're delighted to hear about your excellent experience with our eSIM! Thank you for choosing us and for taking the time to share your feedback.
We are looking forward to keeping you roaming on many more adventures!

Rated 5 out of 5 stars

Reliable and Affordable

Have used the e-sims on three separate trips and have had a great experience each time. The speed and coverage are great. Sometimes have better 5G connections than back in the UK. I recommend you get the unlimited package as it provides great value.

August 26, 2024
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Adam!
We're delighted to hear about your excellent experience using our eSims on your travels. Thank you for choosing us and for taking the time to share your feedback.
We are looking forward to accompanying you on many more adventures!

Rated 5 out of 5 stars

Amazing

Travelled all over the US with amazing connection everywhere

August 13, 2024
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Jack,
Thank you for sharing your experience! We're glad you had great service on your travels

Rated 5 out of 5 stars

Esim for Dubai

I bought a sim card for my trip to Dubai and it was very affordable and easy to use! I had no issues with connectivity, in fact, the e-sim provided better connectivity than the local Wi-Fi in most instances. Such a seamless experience, couldn’t recommend enough!

April 27, 2024
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Kirsty!
We're delighted to hear about your excellent experience with our eSIM in Dubai! Thank you for choosing us and for taking the time to share your feedback.
We are looking forward to accompanying you on many more adventures!

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Rated 5 out of 5 stars

More affordable than others

So easy to buy, install and use! Loads of data packages and no hassle. Used it on a trip to Rhodes after being with another e-sim company before, and Keep On Roaming was more affordable on the deals I needed. Highly recommend.

June 27, 2024
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Weronika!
Rhodes is a beautiful place, we are so glad that we could keep you connected on your travels. Thank you for choosing us and taking the time to share your feedback.

Rated 5 out of 5 stars

Wish I found Keep On Roaming sooner

Such a great experience using Keep On Roaming on my latest trip to the US so much cheaper than my contract. Prices were really affordable spent $18 for 10GB over 30 days. Have a few trips planned will definitely use them again.

July 30, 2024
Unprompted review
KeepOnRoaming logo

Reply from KeepOnRoaming

Hi Elaina!
Thank you for choosing us and taking the time to share your feedback. We are delighted you had a "great experience" using our service and are looking forward to keeping you connected on your future travels.

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