JVZoo Reviews 153

I had got into JVZOO by mistake and subscribed to a couple of products. The products are not what they advertise (sorry spam). Pathetic customer service (infact no customer service)

JVZOO offers a lot of software with "lifetime" offers for an attractive price via third party vendors and affiliates.
Their support is not very useful since they say that they only manage problems related to their site, and not the access to the software, whereas it is the only access that we receive.
I bought a software dedicated to 360 visits with the possibility to resell it in unlimited.
The problem is that I never received the access codes. JVZOO tells me that they informed the seller. Despite several messages, the seller never replied.
On the JVZOO site the link to the software refers to another software, which is also now gone...Very serious!
Some research shows that the majority of lifetime offers are software with a limited lifetime.
In spite of everything, I made a claim on PAYPAL. As if by chance the seller answered to PAYPAL !!! I called PAYPAL to expose the point in support of written information and screen copy. I was successful and obtained the refund.
JVZOO says that it is not responsible for all this, except that it lets pseudo sellers propose wind with software that is not accessible or, at best, in most cases, for a limited time. With hindsight, this is quite logical because a lifetime offer does not make economic sense. It's just a way to sell and attract over a few months.

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Note to JVZOO's reply: It was me who initiated the PAYPAL claim and won. I set up this process because the access to the software was never communicated to me.
They answer that they are GDPR compliant, but this is not the subject!
They answer that they don't allow lifetime products: they should then review the information mentioned on the sales tunnels of affiliates and vendors; it is explicitly mentioned as "lifetime access". If the seller or affiliate doesn't comply with the conditions, they should exclude them from their platform, otherwise it means they are allowing this implicitly!
What I see is that I bought the product via a sales tunnel that directs me to JVZOO and in the end I never received the purchased product. The only positive point is that we can buy via PAYPAL and thus get the refund.

I purchased ADA Bundle in June 2021 along with its upsells. It started to have issues months later. I contacted support multiple times and I was given that we get back to you when it is resolved or there is no issue that I am seeing. Outdated and disorganized data and the widget was shakey.

Less than a year later, they introduced the ADA Bundle Reloaded. I contacted them about this and I was informed that I have to purchase it, but don't worry, I get it at a discount. Safe to say, this was my last purchase on this marketplace platform.

Everything that I brought there prior to ADA Bundle was outdated and/or did not work as advertised. Warning to anyone, do not purchase anything on JVZoo. Thanks for reading.

I bought at least 5 saas digital products whitelabel that is grabbed from jvzoo but all of service is stop under 2 years, I bought it from adhitya tri arifianto as an whitelabel seller. Be aware of every product they offer. they sucks.
They usually not using live chat or support mail on their salespage, even it available support mail, your mail will be vain, because usually their supports never responds you.

Completely scamy products sold on this platform. I purchased primehost hosting from them, the hosting never worked fine and the seller had complete intentions to cheat as no support was provided to solve the issues. When I reported the matter to JVZoo customer care, they told me that the seller had good intentions. Further they told me that the product is discontinued. It was a lifetime product and this is how jvzoo cheats people. They sell lifetime products and if you complain about the product not working ,they will tell you that there is nothing that can be done. Please do not buy from this jvzoo.
Here are my details: Transaction Id
PT-31J14785JG7649538.
Product name: PrimeHost - Bundle
A guy named Jarrod Nelson(from JVZoo customer support) shamelessly replied to my request no: 237075 in the most unprofessional manner without applying his mind. He has infact justified the practice of this online fraud done by the sellers of Prime host bundle through your platform. He has given me a complete belief that jvzoo justifies such online fraud with respect of lifetime products.
Hence I request everyone not to buy from JVZoo

For everyone: please read the reply of ZvZoo below. It just tried to save themselves and their fake primehost seller from action. If jvzoo is so concerned, it could force the seller to issue a refund, it could black list the primehost bundle sellers- Firas and Tom... But JVzoo will not do it because they are hand in gloves with them for their own commission. Most pathetic useless horrible and cheater platform is Jvzoo. Please do not buy from them. If a lifetime product is sold then it's duty of Jvzoo to protect the customers interest. Do not blame paypal or stripe as they are not involved in this fraud. Since a lifetime product is sold through JVZoo, you have the duty to do good my loss and issue a refund by working with the seller. One of the seller of primehost bundle named Firas, kept asking me to buy another hosting from him and even started demanding more money from me. This is the kind of creeps selling products on your platform.
Jvzoo, you are a fraud platform. The lifetime deal was promised on your platform when I purchased it. Do t run away from your liability. You guys must be taken to court for such bad practices. You cannot show something on your platform as lifetime and then say that you didn't make the promise. Why did you approve the lifetime prime host reseller deal on your platform if you did not vouch for it? You are completely a liar platform!!!

I've been a vendor and affiliate on JVZOO since 2016 and they have ALWAYS been the best and MOST helpful network I've used.

I bought Funnelz last month and asked for refund, but got little responce. One time the boss of Mintware told me that due to structual reason, the refund would delay. It's been 3 weeks after I requested refund, and now totally no responce.
It replied me today that it initiated the refund. I still havn't received it. After I got the refund I will revise my review.

2 days ago I bought AIWA, and I couldn't find the bonuses promised, I sent support tickets, got no responce.
I just got reply from JVZOO that it intervened and had the vendor to arrange refund on March 18. After I get the refun I will sincerely thank JVZoo and may buy other softwares from JVzoo marketplace.

I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.

This marketplace is the worst place to shop at!
First of all they have no rules and not responsible for anything!

A seller can sell you something that doesn't work at all and can refuse to refund you even if they have put 30 days money back guarantee on their sales page. And all JVZOO do is will tell you "To receive a refund for your purchase you’ll need to contact the individual product owner." claiming they can't help because they don't handle payments.

It's not because they can't handle it but because that's how they have designed their platform which they called it a marketplace like Amazon! that's going to be their respond. That they are a market place like Amazon which clearly shows they don't understand how it works! Every Marketplace has rules and policies!

If you are a marketplace that doesn't mean to steal people's money with the help of scammers your platform promotes!

If you are not responsible for the payments then why do you display "Powered By JVZoo.com" below the payment button?

This marketplace has no responsibilities and rules. And not GDPR compliance, they will sell your email address to bunch of other sellers on their market.

JVZOO don't want to take any responsibility or set any rules for their sellers because that's how they make money! free money!

Do yourself a favor and save the headache don't buy anything that mentions JVZOO because it will be either outdated or not working at all.

And you will end up waiting your time, your money and if you dispute through PayPal damage your PayPal account end up getting ban by PayPal!

I purchased PrimeStocks through JVZoo. The vendor has ignored my multiple requests for a refund (product features were seriously over-promised). If you are contemplating a purchase of PrimeStocks, exercise caution if you think you might like to get a refund if the product does not work out for you.

Reply - Unfortunately, I cannot find a JVZoo support ticket option on your website. Please offer me the link and I will be pleased to do as you request. Regarding the vendor, I have, multiple times communicated with them and they are non-responsive. My message here is a warning to other purchasers so they are not disappointed as I am.

Be very careful, they are thieves! I bought a product that I never used a year ago and this year without my agreement they made me pay again.(PayPal)
When I asked for a refund explaining that I never ordered this time, they refused to refund me.

Please refund my money, I got scam seller in your platform. FIRELIST is FAKE

I don't get any email from them.

PLEASE REFUND IT 69$, It only 2 hours since I pay and this is very lot of money

Please do your professional to refund my payment

Even I can't contacted them, the company MINTWARE is FAKE & SCAM

I already send email support please reply it and I will give 5 score TRUSTPILOT for your professionalism

[UPDATE]

Their executive already contacted me by personal email. Hopefully they already refund my money. Thanks for your kind professionalism

Unfortunately it's FIRELIST.IO that are SCAM, not JVZOO. Hope JVZOO will always stay in business as affiliate marketplace website that provide more credible tools with great value to their users

Cheers from me! :)

Product didn't work, attempted to get support, nothing, requested to get refund from the seller and JV Zoo, they have treated me awful!! Use Caution if you order from any of their "affiliates". My fault for trusting them with another failed purchase. Never again!
The response from JV ZOO is FALSE ALSO. I still do not have a refund 11/12/2021, there was zero customer service from the profilemate as the "purchase" would not let me join "using the exact links" and codes they sent. ISN'T IT AMAZING YOU RESPONDED INSTANTLY TO A REVIEW ON TRUSTPILOT BUT NOT TO MY ISSUE WITH THE PURCHASE?? THANKS FOR YOUR RESPONSE, MY REVIEW STAYS.
MAYBE YOU SHOULD CHECK TRUSTPILOT FOR YOUR FUTURE CLIENTS, PRIOR TO SELLING THEM. PROFILEMATE HAS A 89% DISAPPROVAL ON TRUSTPILOT!

ProfileMate Review - #1 Instagram Marketing System
ProfileMate Review - #1 Instagram Marketing System
TrustScore 2 out of 5
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HERE IS MY SCREEN SHOT. I AM SUGGESTING BY YOU CALLING ME A LIAR, EVERYONE AVOID THIS COMPANY, BOTH JVZOO AND PROFILEMATE.
I ALSO TRIED TO CONTACT THEIR CUSTOMER SERVICE ABOUT "NOT" BEING ABLE TO SIGN ON AND ZERO RESPONSE. AT LEAST THEY HAVEN'T CALLED ME A LIAR LIKE YOU. OH, AND I HAVE THE PROOF!
Also filing a local complaint through my atty, maybe you should have said, sorry, we will get it fixed, instead of publicly calling me a liar.....That is FALSE and I have the proof!
Trustpilot, I suggest you read the reviews "ON YOUR SITE" of the product JVZOO is selling PROFILEMATE (I purchased the product on one of their links) and if you need the emails that I sent for customer service, I will be happy to provide them! Nothing I wrote was a lie, but they called me a liar on your public site with my contact information exposed. I am suggesting you take immediate action against this company.
To JVZOO....I already did.

I had a problem with ProfileMate on JVZoo - they acted swiftly and resolved my issue.

Many times it's not what a business does when things go right, it's what they do when things go wrong.

JVZoo have a brilliant customer service and I'm really impressed with the fast way they solved my issue!

Hi I haven't started up with jvzoo but I wanted to know if it works for United Kingdom or is it just us as I have looked at a lot of videos but mainly in us please can you let me no

I trust JVZoo with my business because the owners are always available if I need them. Not many businesses of this size where you can speak directly with the owner and actually see changes in the service from what you've discussed with them. They don't just care about their users but try to protect the entire industry

JVZooPay has been a big help for me. I don't have to chase down my affiliate payments and get paid on time every time straight to my bank account

Reading through some of these reviews, it's clear people just jump online to bash a company without even making sure they are reviewing the correct company. I've purchased from JVZoo several times and while not every product is the quality I would like, I have the ability to contact the seller with the information provided on the receipt and in JVZoo's customer portal and get a refund. If there is ever an issue, I have contacted JVZoo who assisted me in getting in touch with the seller and once, gaining a refund. JVZoo's support is always friendly and responds quickly

This is an update for this review. I'm giving a 5 star review. For the quick response and resolution to this issue.

Bought a product with JVZoo. I know it's not JVZoo responsibility to refund me. But I have been trying to get I refund from the company that I bought the product from and they are giving me the run around. They have a 30 day guaranty that they are not respecting. I would have thought that since they are selling on JZ's platform. Thought that they could get in touch with the seller. And advise them to respect the agreement.