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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they perform. Many people also praise the efficient delivery service and the competitive pricing, noting that they often found the best deals here. The overall service, from ordering to post-purchase support, is frequently described as excellent. However, some customers also noted issues with damaged items upon arrival or products that stopped working shortly after purchase. A few other people also felt that the after-sales service was unhelpful in resolving these problems, and some mentioned that the pricing for spare parts in the UK was significantly higher compared to other countries.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent build... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Quality

Consumers find quality to be positive, with many praising products as well-made, durable, and performing as... See more

Service

People report positive experiences with service. Many customers praise the excellent and quick service,... See more

Price

Users describe positive interactions with price, often finding competitive and very good prices compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The juicer produces a great juice. However, not having had a juicer before, I am not qualified to judge how good it is compared to other makes. There seems to be quite a lot of the ingredients put in... See more

Rated 5 out of 5 stars

Item well packaged and speedily delivered by Juicers. Wonderful machine, exceptionally well made and does exactly what it is supposed to do with ease. Bread making in particular made easy, all compl... See more

Rated 5 out of 5 stars

Sorry for late review but like to test things out for a time before reviewing them. great experience from ordering to delivery. Vitamix Commercial Vita-Prep 3 Blender what can I say blends anything a... See more

Rated 5 out of 5 stars

I did not have a good experience. I ordered a Bamix Handheld Blender after I have had one for over 25 years which is still fully operational. No due diligence was spent in undertaking quality control.... See more


4.2

Great

TrustScore 4 out of 5

439 reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

The Ultra Sharp Utility knife broke

The Ultra Sharp Utility knife broke. I emailed to let 'Juicers' know. Had a very quick, positive response to my email. The replacement knife was here the following day. Customer Service doesn't come better than that!

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

We bought a kitchenaid blender from this site for mother's day, and whilst it was a great gift, my mum preferred a different colour. They wouldn't allow an exchange, even when we offered to pay for the postage both ways so there would literally be no cost for them.
When we gave up and just opened the blender box to use, there is a big scratch on the blender glass when it is supposed to be a brand new product. Terrible company, will not purchase again from them or recommend.

April 1, 2026
Unprompted review
Juicers logo

Reply from Juicers

Thank you for your review and I’m sorry to hear you’re disappointed with your recent experience.

I understand how frustrating it can be when an exchange isn’t possible. As outlined in our returns policy, exchanges need to be requested within 14 days of receiving your order. Based on our records, your request was made outside of this timeframe, which is why were unable to process it on this occasion.

That said, we truly value you as a customer and want to help where we can. If there’s an issue with the blender jug, then please email our support team and they will assist promptly to resolve the warranty claim.

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Rated 5 out of 5 stars

Juicers

Excellent website, absolutely love my toaster & will definitely use Juicers again
Fantastic experience overall ⭐️⭐️⭐️⭐️⭐️

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. The juicer is a breeze to use compared to our Green Star Elite GSE-5000 which was also purchased from this company. I noticed that a leaflet enclosed with juicer said that the warranty period was 1 year rather than motor 10 years and parts 5 years as shown on website but it was quickly confirmed to be the latter.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Bought a bread maker from this company

Bought a bread maker from this company in January 2026.It stopped working in March phoned Juicers.co.uk they asked me to email them with the problem.Then I received an email it was the email I send them about the problem,nothing about what they intended to doI would not use them again as their customer service useless.

March 27, 2026
Unprompted review
Juicers logo

Reply from Juicers

Thank you for bringing this to our attention, and we’re sorry to hear about your experience. Unfortunately, we are unable to locate any email correspondence from you regarding this issue, which may explain why you haven’t received a proper response from our support team. It’s possible there was a delivery issue or the message didn’t reach us correctly.

We’d really like to resolve this for you. Please could you resend your email, including your order details, to support@juicers.co.uk so that we can look into the fault with your bread maker. We apologise for the inconvenience caused and appreciate your patience.

Rated 5 out of 5 stars

All good

I originally purchased a Lakeland deluxe mixer from Lakeland for £199. But when it arrived it didn't work. Totally annoyed I decided to just spend the extra and get a proper kitchenaid classic mixer at £350. Not cheap but what can you do 🤷. Juicers.co.uk offered all the colours and at the best online price. It was posted out next day delivery and packaged very well with no transit damage. Good company, top marks

March 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Ingenuine Listings Poor customer Service

The product did not arrive in its original packaging and looked suspicious, then when I tried to return it they interrogated me and were rude and threatening that they wouldn’t refund the full amount. They also wanted me to pay for the return and fill out a load of paperwork with the item so they could recognise the order.

March 16, 2026
Unprompted review
Juicers logo

Reply from Juicers

Thank you for your review and I am very sorry to hear about your disappointment. I have read through the email correspondence with our Support team and I can confirm that your issue with the product was the build quality as you did confirm that the item was brand new and unused. Hence, I appreciate that you were dissatisfied with the build quality. Unfortunately, we are not the Manufacturers and hence, it would be best to raise this issue with them. We have confirmed that you can return the item for a full refund. Nevertheless, I apologise that this is still not a suitable resolution for you.

Rated 5 out of 5 stars

Excellent Company!

Excellent experience. Purchased a KitchenAid 2.1 litre food processor in pistachio. Item exactly as described and pictured. Best value on the Internet I could find for price. Delivery was super fast and well packaged. Would highly recommend this company. 5 stars easily.

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

New juicer

I bought a juicer recently. Arrived promptly, well packaged. It is a wonderful gadget: I am really pleased with it

January 14, 2026
Unprompted review

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