The cake was fantastic! Presentation, packaging and flavor, all beautiful! Shipped via DHL was a little bit of a let down. They said in the email I was suppose to get a 1 hour window notice for de... See more
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Review summary
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Reviews shaping this summary
I ordered the sponge cake for a friend who had recently been unwell. When he telephoned to say thank you, he was so upbeat regarding the cake. He said it was so well-packaged and so well-wrapped, and... See more
Company replied
Great cake. GF cakes can be a risk but would definitely by GF from you again. Well packaged for the journey and delivery was no problem. Good communication when I asked questions about delivery, espec... See more
Joy of Cake is an absolute pleasure to work with. The vegan cupcakes are genuinely amazing, so good that you honestly would not know they are vegan. The quality, flavour and presentation are consisten... See more
4.3
Excellent
32 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Cake
Recently ordered a cake for my son’s birthday, it arrived on time, very well packaged and looked exactly like the picture on the website. The sponge cake was light and tasted lovely, the icing not too thick, I will definitely use this company again.
February 23, 2026
Unprompted review
Great range of cake designs
Great range of cake designs and excellent delivery service. Arrived on time and more importantly intact. Quality top notch with one caveat. The sponge was light and tasty but unfortunately a little dry and crumbly but otherwise fine.
February 16, 2026
I bought a cake from 'Joy of Cake' but…
I bought a cake from 'Joy of Cake' but it arrived in packaging of 'Sponge.co.uk' so it appears they are the same company. Had I known this I would not have purchased, as the last cake I bought from Sponge was not great.
February 11, 2026
Fast reliable delivery and one of the…
Fast reliable delivery and one of the nicest cakes I have ever eaten!
February 9, 2026
Beautiful cakes and genuinely helpful service
Joy of Cake is an absolute pleasure to work with. The vegan cupcakes are genuinely amazing, so good that you honestly would not know they are vegan. The quality, flavour and presentation are consistently spot on, and the care that goes into every order really shows. Dan is incredibly helpful and makes the whole process easy from start to finish. Reliable, thoughtful and highly recommended.
February 2, 2026
The cake was delicious and the…
The cake was delicious and the decorations were very nice. We only noticed some slight cracking in the royal icing on one side.
January 24, 2026
The cake was delicious and moist
The cake was delicious and moist. The icing layer was too thick- could be reduced!
January 26, 2026
Great cake
Great cake. GF cakes can be a risk but would definitely by GF from you again. Well packaged for the journey and delivery was no problem. Good communication when I asked questions about delivery, especially as in the few days between Christmas and the New Year .
December 30, 2025
Great Service
Easy to order online. Arrived on time, on the day I requested. Cake looks anmazing. Exactly what I was looking for. Beautifully wrapped. Great Service. Thank you.
December 31, 2025
A Christmas present
Sending as a present, you want it to arrive and be what is described and it was delicious! Thank you xx
December 17, 2025
Amazing service
Amazing service. Great communication. Amazing cake. Was better than could have wished for. It tasted lovely too. Incredible value compared to other companies I had looked at for a comparable cake.
December 18, 2025
Unprompted review
My son loved how the cake was made into…
My son loved how the cake was made into a record player and he has taken it to theBaked Beans musical centre to celebrate his birthday with friends.
December 18, 2025
Reply from Joyofcake
Thank you so much for your lovely review! We’re thrilled to hear your son loved his record player themed cake 🎶🎂. Sounds like an amazing birthday! We hope he had a brilliant time, and thank you again for choosing us to be part of his special day.
Lovely cake but courier not brilliant…
Lovely cake but courier not brilliant and ended up having to collect from local depot!
Also would appreciate regular updates by email as order progresses
November 20, 2025
Unprompted review
Reply from Joyofcake
Thank you for your feedback, we’re really pleased to hear you loved the cake! 🎂
We’re sorry to hear about the delivery experience and the inconvenience of having to collect from the local depot. This isn’t the level of service we aim to provide, and we’ll be raising this with our courier partner.
We also appreciate your suggestion regarding more regular email updates and will take this on board as we continue to improve our order communication.
Thank you again for taking the time to share your experience.
Dangerously good cake for my sweet…
Dangerously good cake for my sweet tooth.Easy to use website with plenty of choice.I had no problems and will be a returning customer.
November 26, 2025
Unprompted review
Reply from Joyofcake
Thank you so much for your lovely review! We’re thrilled to hear our cake hit the spot for your sweet tooth 🍰
It’s great to know you found the website easy to use and enjoyed the range of choices. We really appreciate your support and look forward to welcoming you back again soon!
I ordered the sponge cake for a friend…
I ordered the sponge cake for a friend who had recently been unwell. When he telephoned to say thank you, he was so upbeat regarding the cake. He said it was so well-packaged and so well-wrapped, and that it smelled wonderful.
After cutting the cake, he exclaimed, 'Oh, it is beautiful, so light and tasty, absolutely delightful.'
November 9, 2025
Unprompted review
Reply from Joyofcake
Thank you so much for your lovely review. We’re delighted to hear that the sponge cake brought such joy, especially as it was sent to someone recovering from illness. It’s wonderful to know it arrived well packaged and that the aroma, presentation, and taste were all enjoyed. Comments like “so light and tasty, absolutely delightful” truly mean a lot to us. Thank you again for choosing us and for taking the time to share your experience.
Perfect birthday cake!
The cake was fantastic! Presentation, packaging and flavor, all beautiful!
Shipped via DHL was a little bit of a let down. They said in the email I was suppose to get a 1 hour window notice for delivery but it never happened. I emailed the companies received a window from them as I was getting a tad nervous.
December 8, 2025
Reply from Joyofcake
Thank you so much for your kind words! We’re delighted to hear that you loved the cake, from the presentation and packaging to the flavor. It truly means a lot to us that we could be part of such a special celebration 🎂
We’re very sorry to hear about the delivery communication issues with DHL. While we do rely on third-party couriers, we understand how stressful it can be when delivery updates don’t go as expected. Thank you again for your feedback and for choosing us. We hope to create another perfect cake for you in the future!
Easy to use and on point with order
Easy to use and on point with order
November 1, 2025
Unprompted review
Reply from Joyofcake
Thank you so much for your feedback! We’re thrilled to hear that you found our service easy to use and that your order was just right. We appreciate your support!
Wonderful service, even better taste!
We ordered a birthday cake from Joyofcake, they were really easy to work with and the cake arrived on time and was absolutely delicious. Can’t recommend them enough! Brilliant company, will def use again for all our events. Thanks guys 👍
November 1, 2025
Unprompted review
Reply from Joyofcake
Thank you so much for your wonderful review! 🎉 We’re thrilled to hear that you enjoyed both the service and the cake. It means a lot to us that everything arrived on time and hit the spot taste-wise. We can’t wait to help make all your future events just as sweet!
Thanks again for recommending us see you soon! 🍰👍
The Joy of Cake Team
Fantastic cakes delivered on time no…
Fantastic cakes delivered on time no fuss, easy process would use again
November 8, 2025
Unprompted review
Reply from Joyofcake
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our cakes and that the delivery process was smooth and easy. We look forward to serving you again soon!
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