High quality clothing
High quality clothing. This is my fourth Jones t-shirt. I will say that they tend to run a little large (I typically wear a large but switched to purchasing mediums on Jones).
June 3, 2026
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Company details
Written by the company
Based in Truckee, California, Jones Snowboards was founded in 2009 by legendary big mountain snowboarder Jeremy Jones. A lifelong passion for snowboard design led him to craft the ultimate quiver of snowboards, splitboards and technical outerwear. Jones gear is made using the highest quality, most responsible materials possible. Jones is a proud member of 1% For The Planet and supporter of Protect Our Winters.
Contact info
11253 Brockway Rd, Ste 202, 96161-3360, Truckee, United States
- +1 530 550 9800
- support@jonessnowboards.com
- www.jonessnowboards.com
4.1
Great
12 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The order process was straight forward
The order process was straight forward, and the product itself was above my expectations.
June 9, 2026
Delivery was surprisingly fast!
May 29, 2026
Everything went smoothly with the…
Everything went smoothly with the purchase. However, it is currently summer, so I haven't had a chance to ride the gear yet.
May 14, 2026
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Quick and easy
Good website, good deal. Shipping was exactly as stated. Can't wait to ride next season.
May 18, 2026
Purchased a snowboard at a great price…
Purchased a snowboard at a great price and received it with fast shipping.
May 13, 2026
Excellent customer service and advice…
Excellent customer service and advice on boards. Waiting for MNT twin to be back on stock.
May 4, 2026
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Awesome shop & gear
August 23, 2023
Unprompted review
Board broke after 6 times riding it
I purchased the Jones Snowboard Twin Sister two months ago and only rode it six times before it broke. Overall, the boarding experience was amazing and I was so excited about having it for at least a couple more years.
However, now I discovered a bump underneath the snowboard and the metal ring on the edge is broken. I am literally devastated now, given this is not a cheap board and it is supposed to be one of the best on the market. Given that I always ride super carefully I am convinced that a manufacturing defect caused the metal ring to break and the bump to build. When I contacted the Fun Sport Vision shop, they referred me to Jones customer service, but I was disappointed to find out that neither the shop nor Jones were willing to help, stating that the damage was not covered under warranty and couldn't be repaired.
The lack of customer service and support in addressing this issue is just really bad as they literally just leave me hanging here and I just spend almost €500 on basically nothing. I expected so much of this brand as everyone told me that Jones is the brand to go for and this has basically been the worst experience I had with a sport equipment product. I just really hope we can solve this but if not it really isn't any brand (Jones) or online retailer (Fun Sport Vision) that I can recommend to buy from.
March 19, 2023
Unprompted review
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