JG Pest Control Reviews 1,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, which contributes to a positive and reassuring experience. The service provided is consistently described as excellent, with many appreciating the efficiency and effectiveness in resolving their pest issues. Reviewers also highlight the exceptional customer service and quick response times, noting that their concerns are addressed promptly and thoroughly. However, some customers also noted issues with the company's phone answering times and occasional delays in customer service updates regarding technician arrival. A few other people also felt that the services they were sold were not fully delivered, specifically regarding internal inspections and proofing, leading to dissatisfaction and unresolved issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the professionalism, knowledge, and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Clients share positive opinions on user experience, consistently praising the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called the JG Pest control as had heard and seen bees entering my property. Mike arrived within an hour of calling and located the nest recovered the queen and nest, to relocate, as well as help as ma... See more

Company replied

Rated 5 out of 5 stars

Operatives very friendly and helpful Steve was particularly helpful,getting up to look at tiles on roof to make sure no holes. If l have one small complaint,it was that answering your company phon... See more

Company replied

Rated 5 out of 5 stars

Very friendly gentleman and reassuring. Showed me how treatment worked and was able to answer my questions. Also explained how Pest Control as a company covers wide area. Am an old lady,and felt s... See more

Company replied

Rated 5 out of 5 stars

After a sleepless night with a noisy rat having a party in our loft, we were very happy to see Alastair just over an hour after we called. He was very professional, quick and efficient in assessing th... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family-owned, customer-focused pest management company dedicated to supporting households and businesses across the UK with reliable, effective solutions.

We’re proud to be a trusted choice for pest and bird control, offering a full range of services including bird proofing, wasp nest removal, bee management, rodent control and specialist falconry-based pest control.

Fully insured, certified and accredited, we provide professional services you can rely on, giving you confidence that your pest issue is being handled by the right team.

Our growing team—now over 100 strong—is made up of highly trained, experienced staff. Thanks to our supportive management and excellent employee benefits, we continue to attract and retain some of the best talent in the industry. Get in touch today to discuss your pest problem.

VISIT OUR WEBSITE ENQUIRE NOW

Quality service, guaranteed.

Your local experts, here to help

Your local experts, here to help
We’re proud of our long-standing dedication to delivering quality pest control at fair, competitive prices. Every service we provide is fully guaranteed – and always carried out with a smile. Give us a ring today for more details, or simply for a friendly chat about what we do

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A lovely lad arrived this morning

A lovely lad arrived this morning , but I think the wasps knew he was coming as they had disappeared , he very kindly treated the area that they were hiding and up till now I have not seen even one, so hopefully they have packed their bags and gone. So respectfully thank you for the fast and efficient service.

April 9, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very courteous and informative…

Very courteous and informative regarding the problem that we have. Although no work could be undertaken today we were given the information on what to expect and the plan going forward.

April 9, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Bee survey

Ryan was extremely helpful and polite. The company booked a visit quickly to identify the level and type of bee activity I had. Luckily I did not require any immediate action as activity in what I thought was a nest had almost disappeared but am able to call for a re survey if activity returns.

April 9, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Concise report and analysis of the…

Concise report and analysis of the where about of the situation of the Rat .

April 9, 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Job well done

Danny arrived on time and did the job very well. Thank you.

April 9, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional

Part 1 of 3 visits.
Set up the equipment professionally and answered all my questions.
Couldn't be better.

April 9, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Mike was really helpful and reassuring…

Mike was really helpful and reassuring and knowledgeable. I would definitely recommend this company if you have any issues

April 9, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Friendly visitor checked everything

Friendly visitor checked everything. Left me with confidence for next.visit

April 8, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Mike was very professional and…

Mike was very professional and informative. He definitely understood his profession. Looking forward to receiving his report giving us the all clear! Thanks.

April 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Great Service

Great Service. Removal of the trapped pest and reset in case there was anymore

April 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service. Quick response and very knowledgeable about our little problem. Have good advise and pests no longer present.

April 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The team are very professional

The team are very professional, helpful and friendly. Great service and problem solved

April 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good man good job

Very helpful, knowledgeable ,and very thorough and respectful

April 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great

Great service, always keep us up to date with expected arrival times and always carry out a thorough job.

April 1, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thorough and Professional: We were advised when Ryan would arrive…

We were advised when Ryan would arrive and he did at the time we were advised, even though he had to drive quite a way from one job to is. He was quite clear as to what he would do whilst inspecting our site, and after asking a few questions he went into the area and he took photos of our job. He advised that we’d get a quote then next day. He was knowledgeable and very polite and friendly.

April 1, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Mike was great

Mike was great! Came out and went straight to where I said the problem was to take a look. Straight away he knew what the problem was and what he needed to do. He gave us advice on what to do in the following weeks and what not to do. He also gave us advice on how best to approach our neighbours regarding the issue. Thanks for everything today Mike

April 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good service

Friendly, efficient service. Explained well what was happening and how it needed fixing.

April 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Decent

Was given ample warning of arrival time and service was quick, informative and listened to all the information I gave him.

April 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 3 out of 5 stars

Only a very brief visit

Only a very brief visit, which I had hoped would be the end of the matter. Rather concerned that further visits will be necessary and that I will be charged. Why not complete everything today?
M Bedford.

April 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive.

Could you please contact us at Office@jgpestcontrol.co.uk and let us know about your concerns? We are committed to finding a solution together.

We look forward to hearing from you soon.

Best regards,

JG Pest Control Team

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