Izzy Removals Reviews 247

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and positive attitude, noting their careful handling of belongings and willingness to go the extra mile. Many people highlight the excellent service from start to finish, including punctual arrivals and smooth execution of moves. Consumers also appreciate the transparent and reasonable pricing, with some mentioning that quotes were competitive and included services like furniture assembly. However, some customers also noted issues with billing and communication regarding additional costs. A few people reported being charged more than the initial quote, with concerns about discrepancies in the number of staff provided versus what was billed, or unexpected charges for parking. There were also isolated instances where some reviewers felt the staff exhibited frustration during the job.

What people talk about most

Service

Users describe positive interactions with service, highlighting the punctuality, efficiency, and friendliness... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Price

Clients share positive opinions on price, with many finding the pricing incredibly reasonable and... See more

Based on these reviews

Rated 5 out of 5 stars

I have just used Izzy Removals to move across London. The guys who came out were absolutely amazing, very positive and attentive to my belongings. There were a lot of stairs to climb at both address... See more

Rated 5 out of 5 stars

Smooth move. They were on time and made their quoted price included dis-assembly and reassembly of my furniture. The quote also wasn't dependent on the number of boxes which I was appreciative for a... See more

Rated 5 out of 5 stars

A very professional company who did the job quickly, efficiently, with politeness and friendliness. The team did everything we'd planned and went the extra mile to leave us happy. We will definitely... See more

Rated 5 out of 5 stars

Kosta at Izzy move is just fantastic, super professional, clear and top competitive. I thought moves would need to be complicated - not anymore with Izzy removals. The service was top notch from be... See more

Rated 1 out of 5 stars

Rude staff. Grunted and huffed constantly throughout the job as if they were frustrated by it. Unprofessional operation. My porter provided them with a parking space, they chose to park on the stre... See more

Rated 5 out of 5 stars

Incredibly professional service from our two movers. They knew exactly what they were doing and got the job done in good time (ran over over by 30mins at the loading stage but that was due to more ite... See more

Rated 5 out of 5 stars

I've moved a lot during my life and can honestly say my experience here was the best. Kosta is great at communicating. I was assured that the men would turn up on the dates, and that nothing would go... See more

Rated 5 out of 5 stars

Izzy Removals moved my mum’s belongings from Berkshire to Sussex in June 2025. Their communication before the move was brilliant. On the move day they were punctual, incredibly hardworking (she had l... See more

Rated 5 out of 5 stars

Overall the team were excellent through out. The communication from start to finish was amazing and all information was provided, including an accurate quote ahead of the booking. The team were super... See more

Rated 5 out of 5 stars

Kostas and his team did a fantastic job! They were very efficient, helpful and caring. Parking was difficult at the drop off location, but the team worked around it and still completed the job in less... See more

Rated 5 out of 5 stars

I recently used Izzy Removals for my house removal, and I couldn't be happier with the service. From start to finish, they were incredibly helpful and efficient. The two men who carried out the job... See more

Rated 5 out of 5 stars

Very clear communication with the team prior to booking. The movers themselves were friendly and careful with my goods. Very efficient service Would recommend and use again if needed

Rated 5 out of 5 stars

Kosta's team of George and Vasu were superb. They arrived early, super helpful, very quick. Fantastic value for money. Would recommend and use ataing

Rated 5 out of 5 stars

These guys are amazing. Super friendly and helpful, and very quick at what they do! Highly recommend. Kosta and his team are the best, available to answer any questions you might have. They made the p... See more

Rated 5 out of 5 stars

Amazing service and very professional,Kosta sent a Father and Son team.They were both very polite and made sure I was happy with everything.Everything was moved very quickly but with the up most care.... See more

Rated 5 out of 5 stars

Amazing! They did a wonderful job! I highly recommend. They were very careful when moving the furniture and placing everything where we wanted them to be. We will definitely use their services again... See more

Rated 5 out of 5 stars

Well they turned up on time and the heavy rain stopped just as they arrived and the sun came out. They moved everything with ease and placed everything in my new flat where I needed them to be. The... See more

Rated 5 out of 5 stars

Absolutely fantastic ! What a team. They made the move so seamless. It was a boiling hot day and with no lift and heavy furniture to carry down two flights of stairs - they did it all with smiles on t... See more

Rated 5 out of 5 stars

Great experience moving from London to Essex! The guys were lovely and were able to fit everything we needed into the van.

Rated 5 out of 5 stars

Really great service - the team arrived early, were really helpful and completed the job quicker than expected. Thank you!

Rated 4 out of 5 stars

I liked the Izzy removal team - they were nice, respectful men & they worked very hard. My wife was very comfortable with them being around the house when I wasn't there. They were grea... See more

Rated 5 out of 5 stars

Another great job from Kosta's team. Have used before will use again. Guys arrived early, very quick , very helpful. Great value for money with nice people.

Rated 5 out of 5 stars

Very punctual, efficient, friendly and knowledgeable. Made the whole process smooth and stress free.

Rated 5 out of 5 stars

5-star communication. 5-star removers. 5-star value for money. What more do you want/need? Thank you Kosta.

Rated 5 out of 5 stars

Great service The guys were really quick and careful I will be using them again very soon


Company details

  1. Business Services

Information provided by various external sources

IZZY Removals is a reliable company that offers professional removal services in and out of the United Kingdom, packing and storage of all types of items.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience with the team at Izzy Removals for a move from London to Dundee. From start to finish an all round great service.

March 23, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Kosta's team arrived bang on time and had the whole move, including unloading the van at our destination, completed with 2 hrs 30 mins.

This was a move for two people going from a rented 1 bed flat to a 2 bed property in South London with an average amount of stuff.

All of our items were handled with care and we were both extremely satisfied with the service which took a lot of stress out of what was otherwise quite a hectic day.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Thoroughly impressed!

Very friendly customer service on the phone when getting a quote. The two men that arrived were extremely good at their job - worked very quickly & efficiently and were very friendly. We looked around for the cheapest company in our area and this company was the cheapest. Great value for money!

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Izzy removals and we would recommend their services to anyone. They are reliable, friendly and hardworking. Their cost is extremely reasonable for what they do. Excellent service. We will definitely use again the next time we move!

March 6, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Simply put - perfect

Simply put - perfect
Professional, quick, extremely careful. From booking to execution I can only say thank you for the service.
If you are lucky enough to have Izzy Removals on your radar - no need to look elsewhere.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Wouldn't move house without using this company!

The 2 men we were sent were brilliant. They got in & out as fast as they could, were so efficient and made the move completely stress-free.

One thing to mention is that they men didn't speak English so it was hard to communicate - I recommend detailing exactly what you need doing (if there are any strange requests) in an email to Kosta before the guys arrive so that he can relay that information to his team.

Would recommend to anyone moving house!

February 22, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Exceptional service - highly recommend!

Kosta and his team were an absolute delight to work with. From booking to completion of the move, Kosta’s planning and advice was above and beyond. His team helped me move the contents of my apartment in to storage. They were thoughtful, considerate and paid exceptional care to all items being moved. The attention to detail and skill in arranging all items safely and efficiently in the space was impressive. I can’t thank them enough - would highly recommend and will definitely use again!

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with Izzy removals

Really happy with Izzy removals. I had a bit of a nightmare with my new property and had to reschedule, Kosta was great and changed the date with no problem. I then needed to drop two pieces of furniture off at a different address after my initial booking - again no problem. The guys that moved my stuff were amazing! They took good care of my stuff, were really pleasant and so helpful. Between Kosta and the moving team it made a stressful time much easier to deal with. The price was such good value as well. Highly recommend! I’d give 10 stars if I could. Thanks guys 😀

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. They arrived on time and were very polite and helpful making my move a lot less stressful. Some of my furniture had to be dismantled and reassembled in my new property and this was done very professionally. I would recommend this company to anyone thinking of moving. Very good customer service and I would definitely use them again.

February 5, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing value super heroes

Kosta was super friendly & helpful throughout the booking process. On the morning of my move I was so anxious & worried that nothing would fit through the narrow door or down the steep stairs of my new flat, but Dimitry & Stoyan (please excuse my spelling) were completely incredible, & found brilliant ways to get my furniture in. They were like super heroes, so strong, & totally confident about getting everything in, so it totally calmed my nerves once I saw them get to work. I would recommend Izzy removals to anybody & everybody, amazing value service & brilliant guys.

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great service & great value

This is the 3rd time we have used Kosta and his team, and the reasons we keep doing so are simple: good communication / arrangement, prompt arrival, efficient and generally very careful removals, polite, and all at the most competitive rates we can find. Would recommend.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Izzy Removals came to my rescue I…

Izzy Removals came to my rescue I managed to book in a day before my move. Quality service for a competitive price. The team turned up on time, removed items from the house carefully. Very polite and trustworthy I would certainly recommend and use their services again. As I was moving out of a flat share they were very good at checking with me which items were going and staying - and they got everything in the van very swiftly! Many thanks

January 23, 2021
Unprompted review
Rated 5 out of 5 stars

The team did an excellent job

The team did an excellent job

They were very respectful and quick with delivering our items. They also offer really decent rates so it's nice getting quality service for a good price!

January 19, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Rainy January move day made easy

Kosta's team moved us on the 2nd Jan 2021 and the move was brilliant. After a few weeks of waiting to exchange on our house sale we finally agreed a date and Kosta was really patient and helpful with the situation! His men worked quickly, efficiently and safely splitting our belongings between storage and the new house. There was no damage to our belongings or furniture and we will definately be using Issy removals on our next house move.

January 18, 2021
Unprompted review
Rated 5 out of 5 stars

A stress free move

I had a complicated move, involving three addresses, and it all went smoothly. The removal men arrived on time and were courteous and polite throughout although occasionally communication was difficult due to the language barrier. Nothing was too much trouble and they patiently manoeuvred a wardrobe round a tight corner more than once. I was very happy with the service from start to finish.

January 8, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look