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Rated 5 out of 5 stars

Chris outlined a competitive and clear quote which was well-suited to our business requirements. We went with a company local to us for close proximity, but Intouch Tech would've been a strong option... See more

Rated 5 out of 5 stars

Ross and the team at Intouch have been fantastic. Very proactive and quick moving to get our site up and running. This has continued even after payment (not so for some), which is refreshing. All a... See more

Rated 5 out of 5 stars

We made the move from business mobiles to Intouch voip phones earlier this year. This is something we were initially quite worried about doing. This has made such a difference to our PA b... See more

Rated 5 out of 5 stars

We’ve been using in touch communications for about 10 years and I’ve been very pleased with their service. They’ve always been available at the other end of the phone and our account manager George ha... See more

Company details

  1. Electronics & Technology

Written by the company

Intouch Tech is a Managed IT Support, Business Telecoms, and Cyber Security provider, trusted by organisations of all sizes to keep their operations connected, secure and running efficiently. Our expert team delivers reliable technology solutions designed to meet the demands of modern businesses, from robust IT infrastructure to advanced cyber defence. We offer everything from basic to advanced telecoms systems, fully tailored Business IT Support packages, and comprehensive Cyber Security solutions, including SOC-style threat detection and response. Our services also cover VoIP phone systems, business broadband, leased lines, 4G/5G failover, hosted IP telephony, cloud servers, email and anti-spam filtering, Wi-Fi and VPN network design, as well as web development, SEO and PPC marketing. ​ With transparent pricing, UK-based support and a strong focus on professionalism, Intouch Tech is your trusted technology partner, ensuring your systems are secure, effective and ready for the future. The company prides itself on its award-winning, round-the-clock support team, ensuring clients receive expert guidance and seamless service, often with dedicated engineers for consistency. Intouch Tech’s highly qualified cybersecurity professionals provide robust protection, while their flexible IT support contracts cater to diverse business needs. Trusted by clients like Aristone and The Regis School, they deliver scalable solutions, such as Hosted Communicator VoIP platforms, that evolve with business demands. Intouch Tech is celebrated for its transparency, friendly service, and commitment to client success, making it a reliable partner for modern enterprises.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Rated 5 out of 5 stars

Competitive and clear quote with helpful advice

Chris outlined a competitive and clear quote which was well-suited to our business requirements. We went with a company local to us for close proximity, but Intouch Tech would've been a strong option if they had had a base close to us. Chris also gave unbiased and constructive advice to help me avoid pitfalls and sense check the package features of the proposal we went for. Thank you Chris.

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

A Breath of Fresh Air

From first contact with Ross who understood our needs and perfectly tailored our final requirements, to delivered telephony, this company has been nothing other than exceptionally professional, pro-active and easy to liaise with. Kay has been prompt with documentation and Dave configured everything seamlessly. I wouldn't hesitate to recommend!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

We truly found a gem in Intouch Tech…

We truly found a gem in Intouch Tech Services. From the outset, Ross has led every aspect of our engagement with exceptional precision, ensuring that he and his team delivered exactly what was promised. They provide us with comprehensive IT support, equipping our staff with everything they need, from hardware to hands on assistance. Impressively, they designed and launched our website within a week, and we’re incredibly grateful for their responsiveness and expertise. Ross and the team have consistently gone above and beyond to meet our needs, even extending their support to one of our closest partners. Their commitment and service have been outstanding!!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ross and the team at Intouch have been…

Ross and the team at Intouch have been fantastic. Very proactive and quick moving to get our site up and running. This has continued even after payment (not so for some), which is refreshing. All amends made quickly and initial design created by the team didn't need much input after supplying the initial brief. Highly recommend.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

We’ve been using in touch…

We’ve been using in touch communications for about 10 years and I’ve been very pleased with their service. They’ve always been available at the other end of the phone and our account manager George has been amazing. He’s helped us out with all of our communication needs. I would highly recommend in touch communications for any small business Looking for that extra support.

August 14, 2025
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Rated 5 out of 5 stars

outstanding service !

Absolutely outstanding service from InTouch Communications! George went above and beyond to ensure everything was handled smoothly and efficiently. His professionalism, clear communication, and genuine care for the customer experience really stood out. The rest of the team were just as impressive – friendly, responsive, and incredibly helpful throughout the entire process. It’s rare to come across a company that delivers such a high standard of service across the board. Highly recommend InTouch Communications to anyone looking for a reliable and supportive team!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Intouch Communications - OUTSTANDING!

Intouch Communications have been fantastic from start to finish. The team made the entire process simple and stress-free, guiding us through every step and tailoring solutions to our needs. Special thanks to their knowledgeable and friendly staff who were always quick to respond and happy to help. The transition to our new system was seamless, setup was efficient, and support has been second to none. Pricing was clear, competitive, and great value for the high level of service we received. Highly recommended for anyone looking for reliable, professional, and friendly telecom solutions.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start. The team are really approachable, easy to contact and efficient with any amendments that needed to be made following initial set up. Although Ross is our account manager, a big thank you to all the team for such a seamless transition.

July 14, 2025
Unprompted review
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Reply from Intouch Tech

Thank you for your glowing review! We’re thrilled to hear Ross and the Intouch Communications team delivered excellent, approachable service for a seamless transition. We’re here to support your business anytime!

Best regards,
David Hughes
Managing Director, Intouch Communications

Rated 5 out of 5 stars

Transfer to VOIP

Moving a non-tech company to VOIP system was always a worry. The support received from pre-sales, sales, installation team and post sales support at Intouch was exemplary. A very easy experience all round.

June 17, 2025
Unprompted review
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Reply from Intouch Tech

Thank you for your fantastic review! We’re delighted to hear that the experience with the team at Intouch Communications made your VoIP transition seamless. We’re here to support your business anytime!

Best regards,
David Hughes
Managing Director, Intouch Communications

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Rated 5 out of 5 stars

Chris could not have been more helpful

Chris could not have been more helpful, he gave me so much really useful advise and helped me make the right decision

I would recommend Chris and his company very highly

July 2, 2025
Unprompted review
Intouch Tech logo

Reply from Intouch Tech

Thank you for your wonderful review! We’re thrilled to hear Chris provided valuable advice to guide your decision. Intouch Communications is proud to deliver exceptional support, and we’d love to assist you in the future!

Best regards,
David Hughes
Managing Director, Intouch Communications

Rated 5 out of 5 stars

Super helpful

Super helpful, quick response times, friendly and provide a well rounded service. Chris is our account manager and he has been brilliant throughout the process finding solutions and giving valuable support throughout.

July 1, 2025
Unprompted review
Intouch Tech logo

Reply from Intouch Tech

Thank you, Guy, for your fantastic review! We're delighted to hear about your positive experience with Chris and our team’s quick, friendly, and comprehensive service. We look forward to continuing to support your business!

Best regards,
David Hughes
Managing Director, Intouch Communications

Rated 5 out of 5 stars

Great company

Great company, George is very helpful and always ready to assist with anything. I highly recommend them.

May 30, 2025
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Rated 5 out of 5 stars

I am extremely happy with the service…

I am extremely happy with the service and telephone system of this company. Their prices are really highly competitive, and they are always very responsive. I would highly recommend using Intouch Communications for any telephony needs of the business.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Chris from Intouch has been so helpful…

Chris from Intouch has been so helpful throughout the process. Very knowledgable. I was going into this with no prior experience of setting up a telephone system and Chris provided helpful advise and went above any beyond. Highly recommend.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!

Was extremely quick and easy but also very informative, special mention to Ross who gave us the best deal I was looking for. Support team is exceptional as well, Vitalis is always extremely helpful with any problems we have.

March 5, 2025
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Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start. The team are really approachable, easy to contact and efficient with any amendments that needed to be made following initial set up. We are now 6 weeks into our new phone service and it is working brilliant! Thank you to Louie, Dave and the team for such a seamless transition!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Company switch over

Moved from Daisy Communications who we were very disappointed with. I am so glad we changed to In Touch. From start to finish everyone helped with the switch over. Ross who was my initial contact was great. He explained everything clearly. The support team were quickly available to help with any issues with set up if they occurred. I am very happy with the phones and they are easy to use. Thanks Ross and your team!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary customer support

We took our time in researching and selecting the right provider for our new business phone system and ultimately selected InTouch for their clear and comprehensive pitch, value for money, and for generally being good to deal with. I'm pleased to say that this level of service continued and the support and communication we receive from them is outstanding. Inevitably, teething problems will arise when introducing a new system, but every enquiry has been responded to within the hour, if not immediately, and we have always been able to speak to someone on the phone right away. The InTouch team are endlessly helpful and entirely professional, and the 3CX system is working for us so far.

February 4, 2025
Unprompted review

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