Intothevault 

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Company details

  1. Clothing Store

Written by the company

Online Limited Streetwear Apparel, Footwear & accessories shop.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good shipping time

Good shipping time. Only thing that would have made this better is communication that item had shipped. Item received was exactly as described.

November 4, 2023
Rated 5 out of 5 stars

10/10 customer service

Went above and beyond to ship my item with a quicker and more expensive postage service so i could receive it in time. This was also done at no extra cost to me. item arrived and was in perfect condition as described. Seller even checked up after the sale was done to make sure i had received my item in time, remembering that the purchase was time-sensitive and also making sure i was happy with the item. really impressed, customer service much better than most ‘professionals’. 10/10.

January 19, 2023
Unprompted review
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Rated 5 out of 5 stars

i’m happy man

So I ordered a lovely DerSchutze shoulder bag and everything went pretty good. The package arrived very quick, shoulder bag was in perfect condition.
But I had one problem, the packaging was just to small, the bag got stuffed into a small carton. When it arrived it looked bloated n got me hella confused. Almost thought someone sent me rotten food or something.
In the end it was just my bag.
Quick shipping + bag looks great + nobody has sent me rotten food = me happy

August 31, 2022
Intothevault logo

Reply from Intothevault

Thank you for this review! We will take more care in sending items in appropriately sized boxes next time. Glad you are happy with your item.

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