An excellent service from start to finish. InTime let us know when they were arriving and our drivers name giving us complete confidence throughout. We even asked for a detour to see the leaning tower... See more
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InTime Limo is Europe’s first chauffeur service with punctuality guaranteed – or the ride is free. Operating across Italy, we specialize in premium airport transfers, city-to-city rides, hourly chauffeur services, and private tours. Whether you’re a leisure traveler or a corporate client, InTime Limo combines comfort, discretion, and innovation to deliver a truly stress-free travel experience. Thanks to our proprietary technology InTime Control™, we monitor traffic, flight status, and every step of your journey in real time. Our promise? Pick-up on time or the ride is free. We also offer InTime Flex™, our flexible cancellation policy that lets you cancel free of charge up to 12 hours before your scheduled ride. Our fleet includes Mercedes-Benz sedans, SUVs, and luxury vans, all maintained to the highest standards. Every chauffeur is fully licensed, professionally trained, and fluent in English and Italian. Booking is simple and instant via our online webbooker, with transparent pricing and secure payment options. No hidden fees. No delays. Just exceptional service — on time, every time. Travel smart. Travel InTime. 📍 Available in Rome, Milan, Florence, Venice, Naples, Amalfi Coast, and beyond.
Via Galli Tassi 5, 55100, Lucca, Italy
Antonio was absolutely charming
Despite us running well behind time ( due to flight technical hitches) Antonio was so understanding and wecoming
Managed to get us to our destination quickly and efficiently whilst giving a guided tour of the local region
Fabulous

Reply from Intime Limo
We booked two trips with InTime Limo and on both occasions the drivers were on time (slightly early actually), well dressed, professional and the vans were in excellent condition and very comfortable (both were Mercedes-Benz).
There was a slight issue with receiving the email updates but that seems to be have been a problem with my mail server, not InTime. They were prompt to switch to Whatsapp one the email issue was noticed.
I would not hesitate to book with them again.

Reply from Intime Limo
Excellent car service from the airport to our hotel. Communication was great. The driver was outside waiting for us with our name on a sign. Everything went smoothly. I would use this company again! They were great!

Reply from Intime Limo

Reply from Intime Limo
Excellent services, professional drivers, excellent communication and quality cars. Travelled in Maserati on our return trip- would highly recommend

Reply from Intime Limo
Good clean car and timely communication and meeting. Car just had a slight funky smell.

Reply from Intime Limo
First class service from booking to arrival at hotel thank you

Reply from Intime Limo
Booked a pickup for 10:30pm from Pisa airport to Florence. Flight arrived early with planned arrival of 21:15 but landed at 21:05. Was not sure of how long it would take to get through passport control and the airport thus 10:30 pickup. Our driver Gianpiero was there about 25mins after we landed as must of kept watch on the flights. 1st class service from the airport to the hotel

Reply from Intime Limo
I booked Intime Limo from Bologna airport to Lucca. The service was fantastic. I received notifications in a timely manner and Antonello was at the airport waiting for me even before our scheduled time. He also helped me with my luggages. I thank you very much and highly recommend the service.

Reply from Intime Limo
We used this company on a round trip Pisa airport to Florence. Good driver, car good and on time.
Would highly recommend

Reply from Intime Limo
Desiree was pleasant and fearless in downtown Firenze traffic! Highly recommend.

Reply from Intime Limo
Warm friendly driver called Dèsirèe
We would be happy to book her again

Reply from Intime Limo
The driver was super nice, and professional, and the experience was awesome

Reply from Intime Limo
The driver was waiting for me ahead of time and provided great service. The car was very comfortable.

Reply from Intime Limo
Superb service. We flew in to Florence on an extremely tight timeline to get to Siena and the driver was early, found us easily, and even stopped along the way so we could buy waters. He spoke to the locals on our behalf, and was professional through and through.
You needn't look further - this is the service to hire.

Reply from Intime Limo
Our experience with InTime Limo was excellent. Both of our drivers were early. Both wonderful drivers and very courtious. Thank you for your good service.

Reply from Intime Limo
Our driver was professional, helpful, punctual and courteous.

Reply from Intime Limo
Great drivers, great cars, absolutely punctual. Perfect service.

Reply from Intime Limo
The driver is so nice! And he is really ponctual. We got out of the airport earlier and he also try to adapt our timing, this is really great! I definitely recommend their service!

Reply from Intime Limo
An excellent service from start to finish. InTime let us know when they were arriving and our drivers name giving us complete confidence throughout. We even asked for a detour to see the leaning tower of pisa which was accommodated with no issue. I would thoroughly recommend them and will definitely use again.

Reply from Intime Limo
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