Hostnet Reviews 2,401

Thank you very much! Excellent and fast service. :)

I've had various domain names for the last 15 years. This by far has been my worst experience. First, I had a problem hosting these domain names bought from hostnet on our web hosting platform. This was a long process where the customer service at hostnet simply kept saying that I should check with my web hosting partner or google. Their knowledge was very limited. Lastly, the domains needed a renewal, during which time I was away for the summer. When I came back I had a bill from incasso, with a 5 day notice period a bill of 26 euros turned to 66,62 euros. My conversations with Ultimo the incasso company and Hostnet customer service was one of the worst I have had. There was a complete lack of flexibility or reasoning on the late payment. A debt collector agency with a 5 day notice period to pay a late bill for a domain name? a 40 euros fine on 26 euros for a 2 month late payment just seems unreasonable. The company comes across as cold and uninterested. I was even told that they can show me how to de-register my domain name if I am not interested in hosting with them. One of the worst customer service I have ever experienced.

I had a problem with wordpress, wanted to it uninstall and reinstall. Rajiv helped me. He was friendly and quick. Thank you so much!

within 5 minutes, my question was answered. great service!

Solved the problem immediately,

Responded very fast.

I would suggest a setup of email on Outlook app sheet as I could not find the information

very friendly and professional chat service. Thank you Melvin for the service and professional advice.
Keep up the good work.

Melvin solved my problem! And that's it. Accuracy, expertise, and empathy are what we expect for a customer service. I hope to find Melvin online next time. Thank you.

Great help and fast feed back! Thank you so much Kadir :)

Really good company for .nl domain registrations. Good and quick support, recommend it!

Hostnet is the worst company I ever tried for domain name registration!

First, after the registration started coming a lot of spam.
When I asked them to hide my contact information in “whois”, they just changed the ownership of the domain to their company!

I bought a domain for a year, I pay with Ideal and I didn´t switch on the “automatic payment” option.

In normal domain name companies you can switch on automatic renovation of the domain, if you don´t, the domain name just expires in a year if you don´t pay for the next year.

But in Hostnet they offer you a special service (that actually you didn´t ask) – they extend your domain name without asking you, and without previous payment!
And then... they ask you to pay for the service that you actually didn´t request and maybe even don´t need anymore!!!

It is a sort of scam! However they say that it is a special service that other clients really appreciate, and you should read their general conditions more thoughtfully ))).

Thanks God I bought only one domain name there, and I didn´t try their hosting. Nightmare company!

I build two websites through this company. Their prices are reasonable compared to others and their customer support is very quick in replying and in giving good advice. Their products are also very good and shiny.