Hoom Studio Reviews 21

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Such a great company filled with incredible prints to decorate your home with. They make a room feel like home with beautiful colour compilations and designs. Amazing communication and customer servic... See more

Rated 3 out of 5 stars

It’s tricky to review a product that hasn’t arrived, however I can comment on the tracking process which has been disappointing. To track my order I had to download a third party app (first issue), th... See more

Rated 3 out of 5 stars

The design is beautiful but to be honest, I wasn't terribly impressed at the quality of this print. The colours seem a little off – they don't pop as much as the photo, the blacks seem stronger and th... See more

Rated 5 out of 5 stars

Bought as a gift and they absolutely love it. Love to get myself a piece from the collection in the future. It was unfortunately damaged in transit and they were quick to help out and send out a... See more

Company details

  1. Art Studio
  2. Home Goods Store

Written by the company

Limited edition art prints for your interiors. Made with love in Australia.


Contact info

3.8

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Hopeful, no information

Ordered on the 27th November thinking I would receive my parcel for a Xmas gift 🎁, no information, no expected delivery date, no response from email. Just disappointing. 😔

November 26, 2022
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Rated 3 out of 5 stars

Product hasn’t arrived

It’s tricky to review a product that hasn’t arrived, however I can comment on the tracking process which has been disappointing. To track my order I had to download a third party app (first issue), then the app couldn’t even provide me with an update as to where my art is. Not a great experience so far. Hoping that when my print arrives it’s as beautiful as I’m hoping and somewhat redeems the so far average experience I’ve had.

September 10, 2022
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Rated 5 out of 5 stars

Beautiful Print - Great customer support

Bought as a gift and they absolutely love it. Love to get myself a piece from the collection in the future.

It was unfortunately damaged in transit and they were quick to help out and send out a replacement!

Amazing work, thanks team!

July 31, 2022
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Rated 1 out of 5 stars

I never received my item

I never received my item. I emailed the company a few times as a follow-up and got no response either. Bummer because I was super excited to support this company.

May 9, 2022
Rated 1 out of 5 stars

Cracked frame delivery

Hi, I sent a message to customer service. Our art was delivered and it has a large crack down the front of it. I still haven’t heard anything back yet.

April 26, 2022
Rated 5 out of 5 stars

Happy with purchase

Print came quickly and was packaged well, as to not get any bends, creases or damage. Print looked same as it did on website. Didn’t purchase framed as I was able to frame myself.

December 11, 2021
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Rated 3 out of 5 stars

The design is beautiful but to be…

The design is beautiful but to be honest, I wasn't terribly impressed at the quality of this print. The colours seem a little off – they don't pop as much as the photo, the blacks seem stronger and the overall dpi feels lower res. I don't know what Japanese matt paper is supposed to be like but the paper feels like standard matt paper. The print has its own matt/border which makes it hard to upsize to an A1 frame with a 50 x 70 cm matt. Maybe it was an average print run?

November 3, 2021
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