Honest Kiss Reviews 24,722

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have just started working with Honest Kiss and honestly it's been a beautiful experience so far. Thank you for your great deals and gifts.

Rated 5 out of 5 stars

I love buying gifts for my wife and keep making her feel beautiful not that she needs it! This well look good on her vanity.

Rated 1 out of 5 stars

Rip off scam. I was told after signing up that they don’t deliver to my area. They still took fifty a month for just over a year. I have a relative that is RCMP and is looking into this

Company details

Information provided by various external sources

Join the Honest Kiss Club today to immerse yourself into our world, and live new magical experiences! Thanks to the Honest Kiss Club, shop smart with your Gift Cards and save tons of money!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disgusting customer service and Sarah

Disgusting customer service and Sarah? avoid this company at all costs, take your money and goods never received helpline useless, rude and very unhelpful

February 5, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Sandra!

We are sorry to hear that you are not happy with our service.
Please could you explain to us why you feel that way?

If you have a problem with an order or need to know your code, please try to contact our customer service again by email at sarah@honestkiss.com. They will try their best to answer your questions.

Regards

Honest Kiss Team

Rated 1 out of 5 stars

Please people don't let yourself be…

Please people don't let yourself be scammed. They already scam me. They said free gift box. How come you mention free when you charged us $49? Your company name should not be Honestkiss. It should be scammerskiss.

February 1, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Roxy!

We are sorry to hear you feel that way.

Please note that we do offer our customers a free gift box. The only thing that has to be covered by the customers are the shipping fees.

We would like to remind you that no customers are charged without their consent.
Our service works like this, we offer a free giftbox at the sign up process. In order to get a free giftbox , our customers must make an order using the gift code we sent to them.
You have to hurry up, as the code is valid only 14 days! All this is explained in the sign up process, and our customers must accept the terms and conditions before the sing up process is finished.
Unless you unsubscribe, you get charged a monthly fee for which we send you a gift card with credit on, which you can use in our store. We have many fantastic branded products , at very interesting prices.

If you have any questions regarding your remaining gift cards, contact our customer service team at sarah@honestkiss.com. They will assist you there.

Regards
Honest Kiss Team

Rated 1 out of 5 stars

AVOID

Would you really expect a company to ask for a review BEFORE you purchased anything? The clinque campaign made it far too difficult to receive a gift box, I had to leave a Trustpilot review first, then subscribe, then this, then that. The process was far too lengthy ending up in me being subscribed without receiving a gift box at all only now to be told that I can't have a refund because my initial 'gift card had expired and they don't give refunds. If you make the customer journey simpler and have a more user friendly and CLEAR process then you wouldn't be receiving such bad reviews

February 1, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Erica!

We are sorry to hear that you are not happy with our service.
Please note that all is clearly explained in our terms and conditions that you must have accepted if you have subscribed to our service.

We are always improving our system in order to give great service and support to our customers.

If you have any questions regarding your orders or remaining gift cards, please contact our customer service at sarah@honestkiss.com.
They will be more than happy to help you.

Regards

Rated 1 out of 5 stars

I had the money taken in December and…

I had the money taken in December and still haven't received anything. I'm going to dispute with my bank now. Very poor avoid!!!

January 29, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Sally!

We are sorry to hear that.

Please contact our customer service at sarah@honestkiss.com in order to find our what happened with your order. They will be very happy to assist you.

Best Regards

Rated 1 out of 5 stars

I do not recommend them at all

I do not recommend them at all. I got scammed. I originally went on because of a free box I was suppose to get. I read no where about a subscription I had to get with it, and from my understanding I paid $1.95 for shipping for this "free box" but apparently that fee was for a gift card? Worth $49 but then I had other $49 come out of my credit card. And I got the gift card code then 2 days later got an email saying the gift card expired. This Company is dumb. I have never been so upset. So thank you honest kiss for stealing my money.

January 28, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Loren!

We are sorry to hear you are not happy with our service.

We would like to remind you that no customers are charged without their consent.
Our service works like this, we offer a free giftbox (shipping fees apart) at the sign up process. In order to get a free giftbox , our customers must make an order using the gift code we sent to them.
You have to hurry up, as the code is valid only 14 days! All this is explained in the sign up process, and our customers must accept the terms and conditions before the sing up process is finished.

After the trial period, we charge a monthly fee, however in exchange you get a monthly gift card, which you can use in our store to purchase fantastic products at amazing price!
If you think you have still some codes which you can use, however you are not sure how to find them , please contact our customer service at sarah@honestkiss.com. They will be very happy to help you.

Regards

Honest Kiss Team

Rated 4 out of 5 stars

Speedy response

Being able to view product before selecting it would be a great option, im a new customer and would like to read about the product before I purchase. Otherwise customer service and response times are very speedy!

January 27, 2021
Unprompted review
Rated 3 out of 5 stars

I'm trying it but I haven't receive the…

I'm trying it but I haven't receive the code for the gift card of my maybelline gift coffret

January 27, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Lhénia!

Thank you for your comment.

Please rememebr, if you still are unsure of some things, just write to our customer service at sarah@honestkiss.com. They will be very happy to assist you in any process!

Regards
Honest Kiss Team

Rated 2 out of 5 stars

It's a SCAM

I never understood the concept. Money is always deducted from your account without your consent. There no other way to contact except by mail, we are in 2021 to have such a poor customer service. Besides, you can only use the money taken from your card to order only the expensive products. All is done without you consenting to it. Even after cancellation, I get no refund!!!!!! Kindly never use my cc details to steal money from me. This has to STOP!!!!
Who subscribes without agreement? Can someone explain? Who are the people behind this website??? To me it's a SCAM

January 26, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Joys,

We are sorry that you feel that way.

We can assure you that we don't charge our customers without their consent. We remind you kindly, that at the sign up process all our customers have to accept terms and conditions where we clearly explain our concept and the fact that it's a monthly subscriptions, and that we offer a free giftbox.
Every month as we charge, you get a gift card code which you can use to shop in our online store.


Please don't hesitate to contact our customer service team at help@honestkiss.com if you have any questions. We will be happy to help.

Kind regards,
The Honest Kiss Team

Rated 5 out of 5 stars

I saw this add on Instagram

I saw this add on Instagram, first I thought maybe it is fake but then I tried it and it say send to ur 5 Whatsaap member I did but they said what is it it’s not opening they said the link was not opening so then I realise it’s really fake but after some days I was getting msgs on my phone because I give my details to them so they keep sending me msgs today finally I opened that link again and guess what it’s working they r sending my gift It was $119 or something but I just paid $1.59 only I hope I could receive my gift I’ll give my review after receiving it:)

January 25, 2021
Unprompted review

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