Holyo GmbH Reviews 241

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I ordered a €25 Roblox gift card via holyo.shop and never received it. The seller ignored all messages. A PayPal dispute has been filed. Roblox Corporation has been informed as this site appears to mi... See more

Rated 1 out of 5 stars

SCAM Everyone! Protect your money! I lost 250 euro. Received link to get codes - 404 ERROR!!! No one respond for 10 days! Only automated respond says they are on Eastern Hollidays. DO NOT BUY... See more

Rated 4 out of 5 stars

I made several orders in the past and the codes (when it comes to Steam) were delivered instantly. As of 5th of September it seems like they don't send it instantly anymore, it takes somewhere around... See more

Rated 4 out of 5 stars

They recently made some changes to the wallet (they removed it) and also the previous codes were no longer working. I've reported the issue to the customer support and they managed to change the cod... See more

Company details

  1. Coupon Service

Written by the company

Holyo is the company behind HolyoCard, a universal gift card for more than 50 popular games and entertainment vouchers. HolyoCard can be purchased in select retailers in Romania and Czech Republic. Go to holyo.com to see all partners like PlayStation, Xbox, Nintendo, Fortnite, Roblox, Netflix, Spotify, league of Legends, Valorant, PUBG, Free Fire, Steam, Twitch, Razer Gold, Spotify and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM

SCAM
Everyone! Protect your money!
I lost 250 euro. Received link to get codes - 404 ERROR!!! No one respond for 10 days! Only automated respond says they are on Eastern Hollidays.

DO NOT BUY HOLIO GIFT CARDS ANYMORE! YOU WILL LOOSE YOUR MONEY, NO ONE WILL RESPOND ON ANY OF YOUR EMAILS!

10 DAYS IS ENOUGH, COUPLE OF MAILS, ALSO MY FRIENDS TRIED. 250 EUR IS GONE!

REPORT THEM TO GERMAN POLICE DEPARTMENT EVERYONE WHO IS INVOLVED. THANKS

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

Feels like a scam

I bought a Holyo gift card on 1st of May. Since then, been checking daily for a Steam card restock and nothing. Everything seems to have stayed the same on the website in the last 2 months, with nothing restocking for the other offerings. Sent them an email a week ago and just got a reply stating they are on Easter break. Easter was 2 months ago. Waste of money. I'll try and file a complaint to customer protection to at least try and get my 50 euros back.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a Holyo card on 30.05.2025

Bought a Holyo card on 30.05.2025, added it to the website but never received the codes for Minecraft. Confirmation says 404 error and support replies that they are on Easter Holidays... In june. Guess this is a SCAM.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

From Slovakia bought a gift card from…

From Slovakia bought a gift card from Kaufland but didn't check out the site when u came home it said steam sold out and the have problems I registered to WhatsApp and nothing when I try to email them they say they are on Easter break

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

I have purchase card and when I try to…

I have purchase card and when I try to open it I get Error and to contact they’re support, I have received email that they are currently on Easter holidays all thought Easter was a month ago and after another 2 weeks I didn’t manage to get they’re answer and my digital code so they take my money and never answer or solve problem with my purchase! Worse experience ever, so unprofessional and fraud

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Doesnt work at all

Waited for days just so I can buy the code. Then I bought it and now the site with the code shows an 404 Error and the support team is ignoring me.
Please someone sue this company

May 1, 2025
Unprompted review
Rated 3 out of 5 stars

this is nice site because i can buy…

this is nice site because i can buy roblox paysafecard throught this but i dont like that you must wait too long for restock and when i bought a card you sent me on email a code what i have to open it and there is an error and i dont know what next

October 1, 2024
Rated 1 out of 5 stars

Bought 2 codes in my store for 100€ and…

Bought 2 codes in my store for 100€ and been waiting almost a mont now for steam gift cards to pop up but like there is none whenever I open holyo. So that is my worst experience ever with anything connected to buying something in person and not working online.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from Holyo

Biggest piece of doodoo i've ever seen, tried for a week to redeem a steam Code and They didn't have it in stock, emailed them They are în their easter holiday until TUESDAY, IT is TUESDAY and They won't respond to my emails, Don't use Holyo

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Dont ever get gift cards from them

I have ordered steam gift card on match 19 and i still haven't got them, i also emailed them about it and i got ignored (yes, i emailed the right email), i also have filed a report to the consumer protection, i hope that at least i'll get my money back (about 90 euro)

March 19, 2025
Unprompted review
Rated 4 out of 5 stars

Wallet changes issues

They recently made some changes to the wallet (they removed it) and also the previous codes were no longer working.
I've reported the issue to the customer support and they managed to change the code to a working one, helping me to finally be able to get the long waited Steam code.
Unfortunately, the discount for the game that I wanted, was over by then but I will wait the next one.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

I am realy happy with my experience.

I am realy happy with my experience with holyo support because everything was fixed in a couple of hours. I had this nice suport help named Sofia super sweet, very respectul and profesional. She notified me via e-mail about the progress of the issue.
10/10 great job!

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

I got this card as a gift a month ago and i redeemed it exactly when i received it. The balance went into my wallet, and i waited until today so that the card that i wanted to buy to restock. I checked today, and the site completely changed, and the wallet doesnt exist anymore. The last time i bought from them was a year ago and everything went perfectly; the site was very easy to use but now everything is disorganized and I don't understand anything.

January 24, 2025
Unprompted review
Holyo GmbH logo

Reply from Holyo GmbH

Hi Teodor,
Thanks for reaching out.
We've recently made some updates to our shop, including disabling the wallet functionality. As a result, the balance in your wallet has been converted into a gift card, which you can use just like any other HolyoCard.
We have sent out emails with the gift card code. In case you haven’t received an email, please reach out to our support at support@holyo.com. They will help you right away.

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