Heyhail Reviews 23

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience ordering from Heyhail they were very helpful along the way any questions I had they would answer in a timely manner. I would define purchasing more from them. Clear communicat... See more

Rated 5 out of 5 stars

This is my second time ordering with this company and I don’t regret it! Very transparent & friendly service! Not to mention price & quality. I definitely recommend and plan on ordering any bounce hou... See more

Rated 5 out of 5 stars

I have purchased all my bounce houses from Ada at Heyhail, she has great customer service and very fast response time. She answered all my questions and was very helpful in getting all my products cus... See more

Rated 5 out of 5 stars

I was searching for a very specific bouncy house and Hey Easy Use happen to have in stock. Their customer service is very excellent and my questions are responded to very quickly - I am impressed. The... See more

Company details

  1. Amusement Machine Supplier

Written by the company

Heyhail have more than a decade direct factory experience with inflatable water slide, white Bounce house, wet-dry combo, obstacle courses etc. Why Choose Us of heyhail? Safe: When you work with us, you can pay it with a credit card or PayPal; you will enjoy 180 days of buyer protection, which means that you can get your money back Reliable: More than 2000 USA party rental companies who had worked with us. You can make a call to them to get honest review Convenient: All the materials used for the inflatable bounce slide are commercial, 15OZ commercial grade PVC vinyl or 18 OZ commercial grade PVC vinyl. We supply a door to doors service, and tax and duty will be paid for us, meaning you can get your inflatables without any hassle. 24/7 professional services, you can call us, message us, WhatsApp us, emails us, and we can reply to your concerns quickly


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience ordering from…

I had a great experience ordering from Heyhail they were very helpful along the way any questions I had they would answer in a timely manner. I would define purchasing more from them. Clear communication, fair pricing I definitely recommend them. Thanks Molly for all your help.

January 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

This is my second time ordering with…

This is my second time ordering with this company and I don’t regret it! Very transparent & friendly service! Not to mention price & quality. I definitely recommend and plan on ordering any bounce houses through them only!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional⭐️⭐️⭐️⭐️⭐️

I am thoroughly impressed with the four bounce houses I ordered from Heyhail! I purchased the red, blue, black, and pink ones, and I must say, the quality is exceptional. The bounce houses are incredibly sturdy, well-made, and built to last. The materials used are top-notch, and the construction is flawless.

The colors are also amazingly vibrant and true to the pictures. The red is a deep, rich red, the blue is a bright, poppy blue, the black is a sleek, matte black, and the pink is a fun, bubblegum pink. They look even better in person!

I've had these bounce houses up and running for a while now, and they've withstood multiple parties, events, and playful kids. They still look and feel like new! The quality and durability of Heyhail's products are truly impressive.

I highly recommend Heyhail to anyone in the market for bounce houses or inflatables. Their products are top-quality, and their customer service is excellent. Five stars isn't enough - I'd give them ten stars if I could! Thank you, Heyhail, for providing me with amazing products that bring joy to kids of all ages!

June 9, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience working with Nora

Great experience working with Nora. I purchased 4 units from the company Heyhail, and I love all of them. Great communication! Will definitely order through this company again

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service and Quality Thanks Ada

I have purchased all my bounce houses from Ada at Heyhail, she has great customer service and very fast response time. She answered all my questions and was very helpful in getting all my products customized exactly how I want them. I couldn’t be happier with the quality of the products. I can’t wait to receive my most recent purchase. Ada will continue to be my go to for all my future inflatable product purchases.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased all of my bounce houses for…

I purchased all of my bounce houses for my soft play business from heyhail and I couldn't be happier with the quality! Everyone is always asking me where I got them. Heyhail is so quick to respond and always happy to answer any questions I have before I place my order. 😊

March 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good quality

Good quality, excellent customer service! Always kept us informed . Only bad was took longer than expected but at the end of the day I’m very satisfied will purchase again!

October 19, 2023
Rated 5 out of 5 stars

I have had a good experience so far

I have had a good experience so far! I purchased a black bounce house with a ball pit and it came quick and in great condition. I am purchasing from the USA for a small business and so far I have been pleased.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Super quick shipping

Super quick shipping! Arrived in 4 business days. The response times were super fast, great customer service. The bounce house is amazing quality. I’m excited for my customers to use and I can wait to order more in the future!

October 1, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was searching for a very specific…

I was searching for a very specific bouncy house and Hey Easy Use happen to have in stock. Their customer service is very excellent and my questions are responded to very quickly - I am impressed. They also do very quick shipping so by this time next week, I will have my brand new unit at my door! I couldn’t be any happier :)

September 18, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look