Health Deal Reviews 

4,199
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being extremely patient, highly knowledgeable, and very friendly during detailed consultations about health cover. People note that representatives take plenty of time to answer all questions thoroughly, ensuring everything is fully understood without any pressure to make immediate decisions. Consumers also mention that the entire procedure of reviewing existing policies and switching to new health providers is remarkably smooth, efficient, and completely seamless. Reviewers deeply appreciate the clear financial benefits, noting that they successfully secured better health coverage while saving significant money every single month.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing agents as extremely helpful,... See more

Customer service

People report positive experiences with customer service, highlighting agents who are friendly,... See more

Service

Consumers find service to be positive, highlighting how helpful staff make switching health funds effortless... See more

User experience

Customers felt high satisfaction regarding the smooth and easy user experience provided by helpful... See more

Value for money

Reviewers mention positive feedback about value for money, frequently highlighting significant monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great call back, follow up and explanation of information about cover. Friendly, helpful and very personable agent. Appreciated the patience given when I was undecided. Sometimes you need time to thin... See more

Rated 5 out of 5 stars

I spoke to Rosa who had good answers to every question I asked, and there were a lot of them, then at times when she had an element of doubt she followed through with discussing with her supervisor... See more

Rated 5 out of 5 stars

Amy was excellent, professional, product knowledge amazing, simple, clear and precise comparing my health cover needs and more. Explanation on all areas and polite and pleasant. First time on explains... See more

Rated 5 out of 5 stars

Wonderful consultation with Lizzie. Her knowledge, understanding of my concerns, and patience answering all my questions was fantastic. We had a lengthy phone conversation, but at the end I was confid... See more


Company details

  1. Price Comparison Site
  2. Financial Consultant
  3. Health Insurance Agency
  4. Insurance Agency

Information provided by various external sources

Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(4,199)

472 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better Health Funnd deal

I anwered an anonymous phone call and was pleasantly surprised with the result. The call was to enquire if I was satisfied with my surrent health insurance. It was quickly pointed out I could do better and I changed porvidors, saving me $416 per year!

September 11, 2026
Rated 5 out of 5 stars

Emily was excellent

Emily was excellent, very thoughtful and thorough, knowledgeable and excellent communicator. Highly recommend people to use this free service to compare. We moved to a far higher cover and paid friction of the price.

September 4, 2026
Rated 5 out of 5 stars

I spoke to Rosa who had good answers to…

I spoke to Rosa who had good answers to every question I asked, and there were a lot of them, then at times when she had an element of doubt she followed through with discussing with her supervisor to make sure her answers were 100% correct.
Rosa was very, very knowledgeable, calm and respectful of every question I had. There was no pressure for me to change, she had the facts and presented them favourably.
I would be happy to recommend discussion with Rosa at Health Deal if you care to update your health cover and premiums.
In addition I am covered for more services with a saving of around $50 per month

August 31, 2026
Rated 5 out of 5 stars

It was easy..

It was easy..
It was explained ,all the changes all the benefits, the cover that was for me..no stone was left unturned.
The gentleman was just great and his clarity of voice --100%
Value of the change is good.
This was a easy transition. Good for the company and great for me.
I have someone that I can contact if ever I need.. a good feeling..

September 1, 2026
Rated 5 out of 5 stars

Review

I was contacted after I clicked on a link from an advertisement. Staff were friendly and knowledgeable and did not hound me. It makes it easy when they do all the change of health funds for you.

August 31, 2026

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