Never have enough catheters on sale day. Always run out. Staff though is exceptionally helpful.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I loved the fact that it’s shipped directly to the door. This was a sizeable gift and Im glad she got everything . I wouldn’t hesitate to order like this in the future.
Company replied
Hi, I would like let management know, how honoured and grateful I am with the help and service that I received from Chantel. She made me feel special, and important. She helped me find what I was look... See more
Company replied
Updated my order right away….which showed me someone was actually reading my request in real time! Was glad I could see my previous order to make sure I ordered the correct thing. Had a bit of a prob... See more
Company replied
Company details
Information provided by various external sources
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Contact info
99 Street Northwest 5405, T6E 0A9, Edmonton, Canada
- healthcaresolutions.ca
4.1
Great
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Healthcare Solutions
Hi Lester, thanks for the kind words! Was there anything we could have done better? Let us know, we’re happy to help.
I had no problems
I had no problems. You had exactly what my mother needed and you delivered it quickly and without any issues. Thank you.
May 20, 2025
Reply from Healthcare Solutions
Hi Joy, thank you for the great feedback! We're so glad we had what your mother needed and could get it to you quickly and smoothly.
Your staff is awsome
April 17, 2025
Reply from Healthcare Solutions
Thanks, Frances! We really appreciate that, and we think our team is pretty awesome too! Thanks for taking the time to share.
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Friendly Staff
April 17, 2025
Reply from Healthcare Solutions
Thanks, Vinod! We're glad you had a good experience with our team.
Excellent product
This is my third order of wipes and very pleased with product and delivery
April 21, 2025
Reply from Healthcare Solutions
Thanks, Carole! We’re so glad to hear you’re happy with the wipes and our delivery service. We appreciate your continued support!
The sales help were very helpful
The sales help were very informative and I really like my support hose.
April 21, 2025
Reply from Healthcare Solutions
Thanks, Dale! We're happy to hear our team was helpful and informative. Glad you're liking the support hose. Thanks for sharing your experience!
Great service
I appreciate the excellent service that I always get from Healthcare Solutions. If an item I order isn't in stock, they will let me know approximately how long I can expect to wait. If I have a question about a product, they always answer promptly.
April 21, 2025
Reply from Healthcare Solutions
Thank you, Joanne! We really appreciate your kind words. It's great to hear that our team’s communication and service have made a difference. We're always here to help!
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Excellent kind staff
April 17, 2025
Reply from Healthcare Solutions
Thanks, Simon! We’re so glad to hear you found our staff kind and helpful. Appreciate you taking the time to leave a review!
Jaqueline Kent Cane
I love my new cane! I’m in my 40s and need walking assistance so I wanted something with a little pizzazz. This is perfect. Healthcare Solutions was excellent to work with as well.
March 20, 2025
Reply from Healthcare Solutions
Thanks so much for your kind words! We're thrilled to hear you found a cane that not only offers support but brings some style too. It was a pleasure helping you find the perfect fit, and we're always here if you need anything.
Great product great people
You folks always have what I want and deliver as promised. Crystal is a star.
March 19, 2025
Reply from Healthcare Solutions
We really appreciate that! It means a lot to hear you’ve had such a positive experience with us, and we couldn’t agree more, Crystal is a star! Thanks for your continued support. We’re always happy to help!
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good reliable experience
We were delighted to find the items needed to support the foot brace my husband wears.
Good communication about arrival time etc.
Thank you
March 19, 2025
Reply from Healthcare Solutions
Thanks for the kind words! Don’t hesitate to reach out if there’s ever anything else we can do for you.
I received what was ordered in a timely…
I received what was ordered in a timely manner.
March 18, 2025
Reply from Healthcare Solutions
Thanks so much, Paul! We're happy everything arrived on time for you. Let us know if we can help with anything else!
Reply from Healthcare Solutions
Thanks for the 5-star rating, Charlotte!
Extremely poor service
Extremely poor service, Ordered item on line, took 3 1/2 months to receive
March 19, 2025
Reply from Healthcare Solutions
Hi Kevin, we're really sorry to hear about the long delay and the frustration it caused. It’s probably too late to fix this one, but please feel free to reach out. We’d still like to look into it and see if there’s anything we can do now or in the future. We appreciate the feedback and the chance to improve.
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Reply from Healthcare Solutions
Hi Martin, we're sorry to hear your order wasn’t right. That’s definitely not the experience we want for you. Please reach out to us directly so we can look into what went wrong. It might be too late to fix this one, but we’d still love the chance to make it right or help out in the future. Thanks for bringing it to our attention.
Reply from Healthcare Solutions
Thank you for the 5-star rating!
The package arrived early
The package actually arrived earlier than I expected and the walker went together easily.
February 20, 2025
Reply from Healthcare Solutions
Thank you, Ruby! We're so glad your package arrived ahead of schedule. Let us know if we can assist you with anything else.
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