Healing Hands Clinic - Dhole Patil Road, Pune Reviews 2

TrustScore 3 out of 5

3.2

Ground Floor,Millenium Star Extension, Adjacent to Ruby Hall Entrance Gate, Dhole Patil Road, Pune, Maharashtra 411001, 411001 Pune, Maharashtra, IN


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Company details

  1. Proctologist
  2. Medical Center
  3. Medical Clinic
  4. Specialized Hospital
  5. Surgeon
  6. Surgical Center

Written by the company

Healing Hands Clinic – Pune is the flagship branch and headquarters of India’s leading center for advanced treatment of piles, fistula, fissure, constipation, and hernia. Founded by renowned colorectal surgeon Dr. Ashwin Porwal, the Pune clinic has pioneered minimally invasive laser procedures like LHP (Laser Hemorrhoidoplasty), DLPL for complex fistula, and STARR surgery for chronic constipation. Our NABH-accredited center has successfully treated over 1,00,000 patients with a focus on painless recovery, same-day discharge, and minimal recurrence. As the first dedicated proctology super-specialty clinic in India, Healing Hands Clinic Pune continues to set the standard for innovation and patient care. Book your consultation with the best piles and fistula specialists in Pune — trusted across Google, Practo, and now on Trustpilot.


Contact info

  • Ground Floor,Millenium Star Extension, Adjacent to Ruby Hall Entrance Gate, Dhole Patil Road, Pune, Maharashtra 411001, 411001, Pune, Maharashtra, India

  • +91 7411951943

3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

I am sharing my personal experience…

I am sharing my personal experience with Healing Hands Clinic so others can make an informed decision.

I traveled to India in February 2024 for treatment of a rectovaginal fistula. I underwent multiple procedures over several months and was repeatedly told that healing was progressing as expected. However, the process was much more intense and painful than what I was initially told, and I experienced significant physical and emotional distress during this time.

At various points, additional procedures were performed that I did not feel fully prepared for, including removal of a large amount of tissue shortly before my scheduled return home. I was still recovering from anesthesia when some important conversations occurred, which I did not fully process until later.
After returning home, I continued to have serious complications and required extensive medical care. I later learned that my condition had not healed in the way I was led to believe while at the clinic.

I also experienced difficulties obtaining clear answers afterward, including regarding follow-up care and financial matters that had been discussed earlier in my treatment.

This experience has had lasting effects on my health, my sense of safety with medical providers, and my trust in international medical care. I wish I had known how difficult it would be to advocate for myself while ill, far from home, and dependent on one provider.

June 1, 2025
Unprompted review
Healing Hands Clinic - Dhole Patil Road, Pune logo

Reply from Healing Hands Clinic - Dhole Patil Road, Pune

Dear Shayla,

We have always been mindful of your journey and would like to reiterate that every medical decision during your treatment was taken keeping your complex condition and overall well-being in mind. Complex cases like yours, especially with Crohn’s disease, often require difficult and time-sensitive clinical decisions.

At Healing Hands Clinic, our intent has never been anything other than your recovery and long-term health. While we understand that your healing journey has not been as smooth as some others you may have come across, we truly hope that your ostomy and the path ahead bring you stability, strength, and improved quality of life.

We sincerely wish you peace, healing, and renewed health. At the same time, we request you, with respect, to please refrain from repeatedly attacking Healing Hands Clinic or Dr. Ashwin Porwal. Holding on to anger can be heavy, and we genuinely hope you are able to look forward and focus on your healing and well-being.

We wish you courage, comfort, and better days ahead.
Please take care.

Warm regards,
Healing Hands Clinic

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