Love this laundry service. Pickup and delivery is so convenient, they always follow my preferences, and everything comes back clean and neatly folded. Saves me so much time every week. They’re also... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very happy with HappyNest Laundry Service. The 24 hour turnaround is super fast, and everything always comes back neatly folded, which I really appreciate. They’ve been 100% reliable every time, and e... See more
My laundry was picked up early Monday and returned on Tuesday. Amazing customer service regarding notifications. Clothing was perfectly folded, fresh and clean. Most impressed with the softness of... See more
Company replied
I can’t say enough good things about this service. Being without a washer and dryer right now, they’ve honestly been a lifesaver. Their pricing is fair, and the quality of care they put into their wor... See more
Company replied
Company details
- #3 of 5 best companies in Laundry Service
Written by the company
Enjoy your free time, leave the laundry to us. HappyNest is a convenient, cost-effective, eco-friendly, and fast pickup and delivery laundry service.
Contact info
United States
- (855) 335-9274
- hello@happynest.com
- happynest.com
4.5
Excellent
11K reviews
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Great service
Great service. I love it. They are always on point. They communicate well and very professional.
April 20, 2026
Reply from HappyNest Laundry Service
We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback; it means a lot to us.
I like the way my clothes are return to…
I like the way my clothes are return to me, organized and neatly folded. The individual who pick up my clothing is very pleasant and the timing of pick and delivery is great. Before I would be waiting all day. He comes before 12 noon, which is great!!!
April 12, 2026
Reply from HappyNest Laundry Service
We're happy to hear that you appreciate the neatness and organization of your returned clothes. It's great to know you find our pickup service pleasant and timely. Thank you for your positive feedback!
Just about everything
Just about everything. The price is right and it was so nice to have my laundry returned not only clean but fold so all I had to do was put it away. They let you know when they are picking up and when they are delivering too. Worth every penny.
April 20, 2026
Unprompted review
Reply from HappyNest Laundry Service
We're happy to hear that you found our service convenient and worth the price! It's great to know you appreciated the notifications and the folding service. Thank you for your positive feedback.
Saved the Day!
Andrew and the team saved the day for us! Our washer and dryer stopped working at our gym and within an hour of a call at 10pm he delivered us bags of clean and folded towels!!! He saved the day and my business from a disaster. And the towels smell amazing!
April 20, 2026
Unprompted review
Reply from HappyNest Laundry Service
We're happy we could help you out of a tough situation! It's great to hear that we were able to deliver clean, folded towels so quickly and that you loved the scent. Thank you for your amazing feedback!
They did everything they promised to
We have two large comforters that won’t fit in a standard washing machine, and I don’t like to use laundromats. They’re noisy, crowded and usually hot from the heat of the dryers.
So begging the comforters and placing them outside, our door was easy and convenient. They return nice and clean and smelled great. We couldn’t be more satisfied.
September 30, 2025
Reply from HappyNest Laundry Service
We're happy to hear that our service provided a convenient solution for cleaning your large comforters. It's great to know you were satisfied with the cleanliness and scent of your items. Thank you for your positive feedback!
Consistently excellent quality of…
Consistently excellent quality of service.
We are always pleased with our experience with Happynest. Pick up is always when they say it'll be, clothes dropped of when they say. Everything is SO clean and carefully folded.
April 14, 2026
Reply from HappyNest Laundry Service
We appreciate your positive feedback! We're happy to hear that you are consistently pleased with our excellent service, on-time pickup and delivery, and the cleanliness and careful folding of your clothes. Thank you!
This was my first use of Happy Nest and…
This was my first use of Happy Nest and it was seemless, Jonathan was super helpful setting up a corporate account and the linen came back clean and folded and quickly.
The constant emails and texts when I don't have an order out is a too much in my opinion, but if the service continues as it was this time, I am pleased my colleague found you guys and look forward to a continued relationship.
Thank you!
April 16, 2026
Reply from HappyNest Laundry Service
We're happy to hear that your first experience was seamless! We appreciate your feedback regarding the frequency of our communications and will review our messaging practices. We value your business and look forward to continuing to provide excellent service.
Too many messages
There were many messages saying pick up was happening to then saying it wasn’t. They picked it up finally past 8pm.
April 18, 2026
Reply from HappyNest Laundry Service
Hello, Eileen
We understand you may have been a bit put off by the notifications. We send a variety of updates, including driver ETAs, holiday schedule changes, invoices, and occasional service reminders. Some messages—such as our “We’re In Your Neighborhood” notifications—may be sent more frequently, as they’re intended to let customers know when we’re actively servicing nearby areas and available for pickup if needed.
For context, our drivers are on the road daily from 7:00 AM to 8:00 PM, and certain notifications are tied to real-time routing and service updates throughout that window.
We can absolutely adjust your notification preferences at any time, including turning specific alerts off or switching delivery methods (text, email, or both). That said, we do generally recommend keeping driver ETA notifications enabled to help avoid missed pickups, though the final choice is always yours.
Our customer service team as reached out to further assist and we look forward to your response!
Fast service and fast turnaround
What Mae this great was that I didn't have to deal with washing my comforters in my tiny washing machine. The convenience is worth it. And it couldn't possibly be easier to schedule pick ups.
April 16, 2026
Reply from HappyNest Laundry Service
We're glad you found our service convenient and easy to use! It's great to know our pickup scheduling worked well for you and that we could assist with your comforters. Thanks for your positive feedback.
the pick-up/delivery person was great…
the pick-up/delivery person was great and was communicative when they could not find the laundry right away. they then updated the pick-up instructions for the future, so it wouldn't happen again. 10/10
April 14, 2026
Reply from HappyNest Laundry Service
We're happy to hear that the delivery person was communicative and helpful! We appreciate your feedback regarding the updated pickup instructions. Thank you for the 10/10 rating!
Easy to schedule
Easy to schedule, helpful customer service when I had a question, picked up and dropped off as promised. Will use again.
April 14, 2026
Reply from HappyNest Laundry Service
We're happy to hear that scheduling was easy and our customer service was helpful! We appreciate your feedback regarding the pickup and drop-off. Thank you; we look forward to the opportunity to serve you again.
Door-to-door service was impeccable
Door-to-door service was impeccable. Between the reminders, laundry tracking, and seamless delivery my family couldn't be more pleased. We live in a confusing complex and there were no issues locating us. Laundry is nice and clean, and folded neatly. Their pricing is great and we will absolutely be continuing this service.
April 20, 2026
Unprompted review
Reply from HappyNest Laundry Service
We're delighted to hear that you were pleased with our door-to-door service! It's great that you found the reminders, tracking, and delivery seamless, even in your complex. We appreciate your feedback on our pricing and the quality of our service.
Pick up/ drop off were a breeze
Edit: I re-read my fold instructions when placing my next order. It’s likely that they were just confusing. Looking forward to my next laundry day!
Pick up/ drop off were a breeze and the turn around time and communication are great.
A little disappointed my fold instructions were followed. Also, didn’t receive HappyNest reusable bags, received new trash bags instead.
April 14, 2026
Reply from HappyNest Laundry Service
We appreciate your feedback and are glad the pickup/drop off and communication worked well for you. We're sorry your folding instructions weren't followed and about the bag issue. We'll review this to improve our service.
I didn’t have to lugged heavy laundry…
I didn’t have to lugged heavy laundry to the laundromat and I didn’t have to ride around finding a parking spot.
April 18, 2026
Reply from HappyNest Laundry Service
We're happy to hear that our service saved you from the laundromat hassles and parking struggles. Thank you for sharing your positive experience with us!
Was this even washed ??…
The pick up and delivery part of it was fine, but the blanket did not even smell like it had been washed. It made me question if anything had even been done.
April 18, 2026
Reply from HappyNest Laundry Service
Hello, Bonnie
We appreciate you taking a moment to reach out. Please never hesitate to reach out to our customer service team directly so we may assist right away. After reviewing your order, we can certainly confirm your item was fully washed and processed. You have ALL Free and Clear products selected for services so you will not be able to smell any detergent scents on your items. If you'd like to work with our customer service team- we can certainly review your product selections for future services!
Thank you Happy Nest
Thank you Happy Nest! Everything was great, I'm recocering from a surgery and can't lift heavy item. Your service was a god send!! Much appreciated!
April 17, 2026
Reply from HappyNest Laundry Service
We're happy to hear that our service was so helpful during your recovery! Thank you for your kind words; we greatly appreciate your positive feedback and are glad everything was great.
Great Customer Pick up and return…
Great Customer Pick up and return Items Driver was super Nice Thank You
April 18, 2026
Reply from HappyNest Laundry Service
We're happy you appreciated our pick-up and return service and that our driver was nice. Thank you for your positive feedback!
Clothes were folded beautifully
Clothes were folded beautifully. Empty bag provided. I could untie the delivery bag. Not too tight. Delivered to my apt door. Thanks
April 18, 2026
Reply from HappyNest Laundry Service
We're happy to hear that you were pleased with the folding and the bag! We appreciate you mentioning the delivery to your door and the untied bag. Thanks for your feedback!
Reply from HappyNest Laundry Service
We're happy to hear that it was easy to use and that it performed well for you. Thank you for your feedback!
Price Gouging in Jacksonville
I was on a grandfathered rate of $29 per bag in the Jacksonville area, and got locked out of my account. I set up a new account account and Happy Nest deleted my old account and charged me the new rate of $39.
Talk about price gouging!
January 12, 2026
Unprompted review
Reply from HappyNest Laundry Service
Hello, Amber. We understand how this situation may feel frustrating, especially when setting up a new account. Our team would be happy to review your account history with you directly and provide any additional clarification or support needed.
Regarding your prior account, which has not been active since November 2025, our records indicate that your per-bag rate at that time was $39.95. The $29.95 per bag pricing was part of a grandfathered structure that applied specifically to customers who were originally enrolled in our per-pound pricing plan- which is an obsolete pricing plan. This rate was not extended to all existing customers.
We also communicated upcoming pricing updates in advance of the transition to our current per-bag model to ensure transparency to any longer term customers so that everyone was on the same page.
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