Reply from GO TO Automation
"Thank you so much for your kind words! We're thrilled to hear you were happy with our customer service and product quality. Your support means a lot to us, and we’re always here if you need anything!"
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
GO TO Automation sells electronic components for industrial automation, such as frequency inverters, soft-starters, low voltage equipment, .... We offer wordlwide sale of our produlcts with good stocked warehouse and short delivery times.
Contact info
Brezovce 6, 1236, Trzin, Slovenia
- +38615190853
- goto@goto-automation.com
- goto-automation.com
Advertisement
The service was excellent and fast
The service was excellent and fast, and the prices were reasonable.
February 3, 2025
Reply from GO TO Automation
"Thank you so much for your kind words! We're thrilled to hear that you were pleased with our service and found it both fast and reasonably priced. Your feedback means a lot to us, and we look forward to serving you again in the future!"
Bad communication
Bad comunication.
Got in touch with customer support with actual intent to purchase items, and with compability question.
Got a reply: ''You can buy it on our page.''
As they didnt bother answering my question. I wont bother purchasing anything!
January 22, 2025
Unprompted review
Reply from GO TO Automation
Thank you for sharing your feedback, and we sincerely apologize for the poor experience you had with our customer support. We understand how important it is to receive clear and helpful responses, especially when making a purchase decision. We're sorry that your compatibility question was not addressed properly.
We would love the opportunity to make this right. If you're still interested, please feel free to reach out to us directly and we'll ensure your question is answered thoroughly and promptly.
Also please note that due to the large number of requests and because we invest a lot of effort in the online store, to have as much information as possible for our customers, we often direct them directly to purchase on the website, which is very simplified.
Thank you for your understanding, and we hope to have the chance to assist you in the future.
Quick response
Quick response. No quibbles. Great service and answered queries as needed
April 8, 2024
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.