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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and authenticity of the products, often noting that they received exactly what they ordered. Many people appreciate the efficient delivery service, with items arriving on time and well-packaged, sometimes even earlier than expected. The customer service is also consistently highlighted for being responsive, helpful, and attentive to customer needs. However, some customers were dissatisfied with unexpected additional charges, such as customs fees and taxes, which were not always clearly disclosed upfront. A few people also experienced issues with order accuracy, receiving incorrect or damaged items, or finding the website confusing.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers appreciate finding... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the smooth ordering process, timely... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and timely... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the excellent... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express frustration with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave away a really useful product to a friend and tried to buy a replacement. I had difficulties as they stop producing this model, I found it on GoSupps website and placed an order. Their response... See more

Company replied

Rated 4 out of 5 stars

Ordered some cooking items and paid 19.99 shipping for anywhere in the world, as advertised. But no one mentioned duty fees. DHL held me to random wanting more than item cost to deliver in the US. Thi... See more

Company replied

Rated 4 out of 5 stars

29/1/26 Thank you for your swift reply. Order number update as requested #2500341514. Second time ordering specific cat food that I can’t get while I’m here in the US. Ordering & shipping were ex... See more

Company replied

Rated 5 out of 5 stars

It might seem like a small thing, but being able to get something I genuinely needed (and couldn’t find anywhere else) made a big difference. I was a bit unsure at first since I hadn’t used GoSupps be... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

BIGGEST Supps Selection on Earth!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Customer support was polite and helpful…

Customer support was polite and helpful when I had a small query about my order. Appreciate the quick response.

January 8, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Sierra 😊

We are happy to hear that our customer support was polite and helpful and that your query was handled quickly 😀

Your appreciation truly means a lot to us and we are always here if you need any assistance again 🙌

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Rated 5 out of 5 stars

Good variety of brands and products in…

Good variety of brands and products in one place. Makes it easy to find everything I need

January 23, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks a lot Daniel 😊

We are glad you enjoyed the wide variety of brands and products and that everything you needed was easy to find 😀

We look forward to supporting your future orders and making your shopping experience even smoother 🙌

Rated 5 out of 5 stars

Overall a trustworthy platform with…

Overall a trustworthy platform with fair pricing and smooth service. Happy to recommend GoSupps to others.

February 5, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Rosh 😊

We truly appreciate your kind words about our pricing and smooth service and your recommendation means a lot to us 😀

Looking forward to serving you again and keeping the experience just as reliable every time 🙌

Rated 5 out of 5 stars

Everything arrived fresh and sealed…

Everything arrived fresh and sealed properly. Very important when buying supplements online.

February 7, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Laine 😊

We are really happy to hear that everything arrived fresh and properly sealed as this is very important to us and to our customers 😀

Your trust means a lot and we look forward to serving you again with the same quality every time 🙌

Rated 5 out of 5 stars

Very nice shopping site with a range of…

Very nice shopping site with a range of nice stuff. And the customer service staff are really nice and they responded soooo quick when i nade a mistake in my address and asked for help. This experience of shopping is very satisfying for me

February 7, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Hu 😊

We’re really happy you enjoyed shopping with us and loved the product range. It means a lot to know the experience felt satisfying for you 😀

Our support team will be glad to hear they could help quickly with the address update and make things smooth for you. Thanks for your trust 🌟

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Rated 5 out of 5 stars

GoSupps makes it easy to buy my cereal

GoSupps makes it easy to buy my favorite Gluten Free Cereal from France✅

February 6, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Suzie 😊

We’re really happy we could make it easy for you to get your favorite gluten free cereal from France and that everything went smoothly for you 😀

Rated 5 out of 5 stars

Really happy with the overall…

Really happy with the overall experience. The product quality is superb, delivery was on time and everything arrived neatly packed.

January 21, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Anstie 😊

We’re really happy to hear you loved the overall experience and that the product quality delivery timing and packaging all met your expectations 😀

Rated 5 out of 5 stars

Everything about the experience felt…

Everything about the experience felt professional- from ordering to delivery

February 2, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Aldey 😊

We’re glad to hear the whole experience felt professional from ordering all the way to delivery. That means a lot to our team 😀

We truly appreciate your feedback and look forward to serving you again soon 🌟

Rated 5 out of 5 stars

Fast and serious seller

Fast and serious seller, I could buy a product that wasn't sold anywhere else anymore. Even if I had to pay quite expensive customs fees (obviously not the seller's fault), I am so happy with my purchase !

February 5, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Joëlle 😊

We’re really happy we could help you find a product that was no longer available elsewhere and that you’re satisfied with your purchase. Your understanding and kind words truly mean a lot to us 😀

We appreciate your trust and support and we look forward to serving you again whenever you need something special 🌟

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Rated 1 out of 5 stars

Customs charge higher then product price

I paid 18$ for transportation to Belgium, expensive but this I knew in advance. But then DHL charged me an additionele 48$ customs fee, which was even more expensive then the product I bought. Never again.

February 5, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

We’re truly sorry San for the frustration caused by the unexpected customs fees charged by DHL. We understand how disappointing this experience can be and we sincerely apologize for the inconvenience.

Please consider updating your review with your order number so we can investigate this further and work on a solution immediately. Our team would really like the chance to review the case and support you properly 🤝

Rated 5 out of 5 stars

Gossips has become my go-to for all my…

Gossips has become my go-to for all my supplements. Great prices reliable shipping and quality product every time.

February 2, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Ritu 😊

We’re honored to be your go to for supplements and happy you’re enjoying the great prices reliable shipping and consistent quality every time 😀

Your continued trust truly means a lot to us and we look forward to serving you again soon 🌟

Rated 5 out of 5 stars

One of my friend suggested me gosupp

One of my friend suggested me gosupp. And it was my third purchase everytime products were packed appropriately and with best quality.

January 21, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Nixi 😊

We’re really happy to hear this was your third purchase and that the products arrived well packed with great quality every time 😀

We truly appreciate the recommendation from your friend and your continued trust in GoSupps 🌟

Rated 5 out of 5 stars

I have recently ordered my supplmenets…

I have recently ordered my supplmenets they were best. I was searching for these products from last two months and they delivered these supplements within 10 days. I really appreciate gosupp service. Amazing work!

February 1, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thank you so much Eliza 😊

We’re really happy we could help you find the supplements you were searching for and deliver them within a short time. Your appreciation means a lot to our team 😀

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Rated 5 out of 5 stars

Dlivery was faster than promised

Dlivery was faster than promised. That alone makes me want to order again.

February 5, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Harsh 😊

We’re really happy to hear the delivery arrived faster than expected and that it made your experience even better. We look forward to serving you again very soon 😀

Rated 5 out of 5 stars

I was worried about authenticity

I was worried about authenticity, but the products were 100% genuine and well within expiry. Great experience.

February 2, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Hazel 😊

We’re really glad we could put your mind at ease and that you were happy with the authenticity and expiry of the products. Your trust truly means a lot to us 😀

Rated 5 out of 5 stars

From the biginning the company…

From the biginning the company impresses in several ways that matter most to health minded customers interms of quality, variety, services and value. This makes shopping there icredibly satisfying. Thanks I am impressed

January 18, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Michael 😊

We are really glad to hear that our quality variety service and value made your experience so satisfying and impressive 🌟

Your kind words truly motivate our team and we look forward to serving you again soon 😀

Rated 5 out of 5 stars

Whether youre looking for everyday…

Whether youre looking for everyday vitamins, sport nutrition's or other food supplements they seems to have it all at a discounted prices. Thanks

January 17, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Roman 😊

We are glad you found everything you need from everyday vitamins to sports nutrition at great prices and that your experience was a positive one 🌟

Your support truly means a lot to us and we look forward to serving you again anytime 🙌

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Rated 1 out of 5 stars

Product not authentic

I ordered a Korean snail cream and I have bought this item before from a trusted source and the cream in the jar is not the same. First of all, there was no seal on the jar when I removed the lid as befire when i have purchased from a trusted. Secondly it does not have the same emollient properties or thickness as before. Thirdly, I had to pay an extra $45 duties once the item got to the US. Will not be ordering again and i am considering reporting as fraud. I believe a cheap substitute was put in the jar, as this is not the authentic Korean snail cream product

January 17, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

We are truly sorry Laura to hear about your experience and we completely understand your concerns regarding the product quality seal and texture as well as the unexpected duties you were charged.

Please know that we only source authentic products and we would really appreciate the chance to investigate this properly for you, kindly make an edit to this review with your order number so we review the case and resolve it immediately.

Rated 1 out of 5 stars

Company did not ship out my item until…

Company did not ship out my item until I reached out to them to find out why. They refused to waive the shipping charges even though the item was coming weeks after the delivery date. I would not recommend this company.

I will not reach out to you anymore - i have already sent 10 emails and received garbage answers from your company.

Please do not label this an unverified order - this is what your company does - it lies and avoids the real issue by masking it with fake issues.
Order # 2500345767

January 28, 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

=== Unverified Order ===

Edit: Hi again Alize, we just need you to edit this review with the order number so we can investigate further please.

We are truly sorry Alize for the delay and for the frustration this caused you and this is not the experience we want any customer to have.

We would really appreciate it if you could update the review with your order number so we can investigate this properly and work on fixing it immediately.

Rated 3 out of 5 stars

They have good customer care support

They have good customer care support. Gosupps shines when it comes to customer care support team, They respond promptly and professionally to all customer needs giving positive experience

December 29, 2025
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Chris 😊

We truly appreciate your kind words about our customer care team and we are happy to hear that our prompt and professional support made a positive difference for you 😄

Your feedback really motivates us to keep delivering the best experience possible and we look forward to supporting you again anytime 🌟

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