Goodssgo Reviews 40

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Very good service and feedback! Rubbish item!

Rubbish item! Very good service and feedback, thank you!

March 19, 2026
Unprompted review
Goodssgo logo

Reply from Goodssgo

Dear customer,
Please accept our sincere apologies for the unsatisfactory product quality.
We greatly value your honest feedback and will immediately look into the product issue thoroughly.
Could you please provide your order details to our customer service email (service@goodssgo.com )?
We will follow up and resolve your issue properly as soon as possible.
Wish you all the best and have a nice day!

Rated 2 out of 5 stars

The tool is overrated in the…

The tool is overrated in the commercial. It is useless for cutting any wood thicker than 5 cm (2 inches).

March 13, 2026
Unprompted review
Goodssgo logo

Reply from Goodssgo

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@goodssgo.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Rated 1 out of 5 stars

Not at all as promised.

Not at all as promised.
What was promised is 3 colors, but there is only one that is barely visible.

March 2, 2026
Unprompted review
Goodssgo logo

Reply from Goodssgo

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@goodssgo.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 1 out of 5 stars

Nothing happend…

My dog did not react at all by this sound. Even if I had on the highest level, nothing happend. He just barked as before.

March 3, 2026
Unprompted review
Goodssgo logo

Reply from Goodssgo

Dear Customer,
Thank you for your feedback. We sincerely apologize that the product did not work as described and had no effect on your dog even at the highest setting. Your case has been prioritized, and we will resolve it promptly.
Please contact our after-sales team via email: service@goodssgo.com . Our team will look into your issue carefully and provide a proper solution within 24 hours. Thank you for giving us a chance to make things right.

Rated 1 out of 5 stars

Broken at the first time I used it

Broken at the first time I used it. Cannot close.

February 5, 2026
Unprompted review
Goodssgo logo

Reply from Goodssgo

Dear Customer,
Thank you for your feedback. We sincerely apologize that the product was broken on first use and could not close properly, which has caused you great disappointment. Your case has been prioritized, and we will resolve it promptly.
Please contact our after-sales team via email: service@goodssgo.com . Our team will look into your issue carefully and provide a proper solution within 24 hours. Thank you for giving us a chance to make things right.

Rated 1 out of 5 stars

Not working at all

January 11, 2026
Unprompted review
Goodssgo logo

Reply from Goodssgo

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@goodssgo.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

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