GoodLife Home Loans Reviews 

427
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is a VERY TRANSPARENT company. It's hard finding a company nowadays that actually does what they say. I'm always very skeptical of finance / loan companies because of the stigma of trying... See more

Company replied

Rated 4 out of 5 stars

Stephen Caruso was wonderful to work with. He was very patient with every question I ask and if I didn’t understand something, he would go over it with me again.

Company replied

Rated 5 out of 5 stars

I researched the best companies for reverse mortgages before choosing GoodLife. I have to say our experience surpassed your five star review status. Stephen Curuso was very helpful and communicated ev... See more

Company replied

Rated 5 out of 5 stars

This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Ch... See more

Company replied

Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant

About GoodLife Home Loans

Written by the company

GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!

This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.

GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.

 


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4.8

Excellent

TrustScore 5 out of 5

427 reviews

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4.8

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(427)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Diligent through a long and difficult process

Dave has been very diligent through a long and difficult process. He overcame the difficulty of getting our house appraised and moved things along to a well-organized closing.
Louis Pyle

January 24, 2022
Unprompted review
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Reply from GoodLife Home Loans

Thank you for sharing this, Louis. We're so glad you and Jeanette came back to us to refinance your reverse mortgage. Your loan officer Dave Schulte appreciated your patience during the appraisal process, which took longer than any of us would have liked. But now you're well on your way to living the good life, and we're so happy for you!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Always enjoyed working with Dominick…

Always enjoyed working with Dominick Rodriguez. LOC money received in timely fashion. Worse part was "wet" signing "100's" of documents with the notary.

January 21, 2022
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Reply from GoodLife Home Loans

As always, thank you for your business, Pat! Your loan officer Dominick Rodriguez loves working with you. We're glad we continue to earn your trust, and we're grateful for the chance to serve you again. We chuckled because there sure is a lot of signing to do. But now you're in great shape, and you can start enjoying the benefits of that new reverse mortgage! We couldn't be more pleased for you.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

At first we thought that getting this…

At first we thought that getting this loan was going to easy, but when we hit a bump in the road Janette Heyl ( the person we were working with ) was right there with the answer and how to fix it. We could call Janette any day or time we needed her and she would ALWAYS return our calls or answer the e-mail we would send her. Janette we right there from the first day to the day of closing. It felt good knowing that the person on the other end of the phone knew what she was doing and not trying to blow smoke. Great Company to do business with and I will tell my friends about this Company.

January 20, 2022
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Reply from GoodLife Home Loans

Thank you for the positive feedback, Garry! You and Doris were lovely, and we're delighted to hear we earned your trust. We appreciate you giving us your business. Your loan officer Janette Heyl is so excited for you to have a reverse mortgage so you can start living the good life you both so richly deserve!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

What a relief!!

I found working with Janette Heyl a delight! She was patient, involved and informative. I feel that I thoroughly understand what I am doing, with her help. I appreciate all that your company has helped me with.

January 8, 2022
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Reply from GoodLife Home Loans

Wonderful, Pam, thanks for letting us know you had such a positive experience with GoodLife and your loan officer Janette Heyl! Working with you was a true pleasure. We appreciate your business and the opportunity to help you. All of us wish you a stress-free retirement now that you can begin living the good life with your reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 1 out of 5 stars

I wanted to refinance a reverse…

I wanted to refinance a reverse mortgage since my house has substantially increased in value. I started a discussion with Dave Schulte. After he submitted a proposal I had 10 questions that I supplied in an email. I made it clear that I wanted answers in writing because I had been lied to my other reverse mortgage lenders. Dave called me not once but twice and told me he would answer my questions over the phone; that he did not have time to type my answers. I DO NOT TRUST DAVE.

January 5, 2022
Unprompted review
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Reply from GoodLife Home Loans

We’re sorry to hear this, John. Thank you for letting us know about your experience. We take feedback to heart and will use yours to strengthen our efforts. Our aim is to consistently provide exemplary customer service. We wish you the very best as you look to refinance.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dominick is simply the world's best…

Dominick is simply the world's best loan officer.
Extremely competent, high EQ, great customer service.
Whatever you do for your best loan officer do for Dominick.

December 31, 2021
Unprompted review
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Reply from GoodLife Home Loans

This is wonderful to hear. Thank you, Armand and Stephanie! We appreciate you sharing your positive experience, and please know it went both ways. Your loan officer Dominick Rodriguez and all of us here at GoodLife thoroughly enjoyed working with you. We're grateful for your business and the opportunity to help you start living the good life with your new reverse mortgage. We wish you both the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

My loan officer was Dave Schulte

My loan officer was Dave Schulte. He walked me through the whole process step by step and answered every question I had.

I would recommend Dave and Good Life Home Loans to anyone who may be looking for a reveres mortgage.

Thank you Dave,
Toni G.

December 29, 2021
Unprompted review
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Reply from GoodLife Home Loans

Our goal is to make the reverse mortgage loan process as smooth as possible for our borrowers. We're so happy to hear your loan officer Dave Schulte knocked it out of the park. Thank you for sharing your positive experience, Toni! We appreciate your business and wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Experience with Good Home…

Couldn't-wouldn't have done this without you, Shawn Brown. You put me at ease right away and I knew I could trust you. Best decision I have ever made. Thank you and God bless you!!

December 28, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you, Janet! We appreciate you taking the time to share how well you were served by your loan officer Shawn Brown. We're thankful to have earned your trust and your business. It's thrilling to hear you consider your positive experience with us to be your best decision ever. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte took excellent care of my…

Dave Schulte took excellent care of my loan refinance. He communicated what was needed, the reason for the information requested, and let me know what to expect at every step of the process. I would recommend Dave and GoodLife Home Loans to anyone who is searching for a reverse mortgage.

December 27, 2021
Unprompted review
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Reply from GoodLife Home Loans

This is wonderful to hear, Sharlene, we appreciate your positive feedback! Your loan officer Dave Schulte was more than happy to help you lock in a lower rate and access more cash by refinancing your reverse mortgage. It's what we live for at GoodLife! Thank you for your business and the opportunity to serve you. We sincerely appreciate you referring us to people in your life who could also benefit. We wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte is a Professional

Dave is a true professional . He is knowledgeable, patient and thorough. He stuck with our reverse mortgage when others failed us. He is a credit to your company and to his profession. He is also tenacious. He was very helpful in every way.

December 24, 2021
Unprompted review
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Reply from GoodLife Home Loans

We're so glad you found us, Fred, and that your loan officer Dave Schulte gave you such amazing service. That's what we're all about. Thank you for sharing your experience. We appreciate your business and wish you the very best as you begin living the good life with your reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

If you need a reverse mortgage this is the place to go..

We are very pleased with Good Life Loans and Dave Schulte. When we first started the process, I was nervous and thought do I have the right loan company. Can I trust them? I didn't know anything about them. I'd called 3 banks and a loan company in my city just to learn there wasn't anyone here who did reverse mortgages and I didn't know where to go next.
So I turned to the internet and started looking for companies that did reverse mortgages. I contacted one company but they put me on hold for 4 days.. During that time Dave Shulte contacted me and the process began. He put me at ease with the whole process. He was very kind, and patient with me. He was very informed and was able to answer all my questions and never made me feel as though they weren't important. No matter how many times a day I called him I was encouraged to call and ask. He would always return my calls quickly. Dave is very knowledgeable, respectful and able to answer all my questions
Today we closed on our loan. We are so excited and happy. From the first phone call to the loan's completion has been much quicker than I thought it would be. It's taken about a month, and we attribute that to Dave Shulte.

December 24, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you for giving us your business, Hope. We're so glad we earned your trust, allowing us the opportunity to help you begin living the good life with a reverse mortgage. Our goal is to make the loan process go quickly and smoothly for our borrowers. Your loan officer Dave Schulte found it to be a true pleasure working with you. All of us here at GoodLife wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Shawn Brown was more helpful than one…

Shawn Brown was more helpful than one could have expected. He was very expeditious in taking control and seeing this through to the end. Set everything up to run without a hitch. He and his team worked diligently to see all went well. I would recommend him anyone who is interested in a mortgage.

December 23, 2021
Unprompted review
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Reply from GoodLife Home Loans

We're so pleased to hear this, Spencer! Thank you for sharing your positive experience with GoodLife Home Loans and your loan officer Shawn Brown. We're in business to make the reverse mortgage loan process go smoothly so our borrowers can start living the good life as quickly as possible. We wish you the very best!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. No issues.

December 22, 2021
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Reply from GoodLife Home Loans

This is wonderful to hear, thanks for sharing! We aim to please, and it appears we hit the mark for you, Everet and Donna. Our goal is to get our borrowers living the good life with a reverse mortgage as quickly as possible. We're happy to hear the process went so well for you. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I have contacted Good life and Dave…

I have contacted Good life and Dave Schulte was referred to me by a friend, he has explain to me every question that I have, He is very good in returning my calls, and he very prompt in sending me an e-mail for a paper works to be sign, and in just a month not even a month my Reverse Mtg. got closed. I am very please with the way it went. Thank you very much Dave No doubt I can refer him to some senior Citizen friends who want to do the Reverse Mtg.

December 17, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you, Betty! We love when our customers refer us to their friends. If your friends are as nice as you are, we're in for a treat! Your loan officer Dave Schulte and all of us here at GoodLife Home Loans found you to be an absolute pleasure to work with, and we appreciate your business. We were able to make the process go quickly and smoothly because you were so responsive and on top of things. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte was always very helpfull…

Dave Schulte was always very helpfull and courtious and would return my calls promptly. I could not have had a better loan manager.

December 17, 2021
Unprompted review
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Reply from GoodLife Home Loans

Hi, Earl. Please thank your friend Laura for referring you to GoodLife Home Loans and recommending our loan officer Dave Schulte. Dave is especially appreciative because you were so lovely to work with. We appreciate your business and wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

My loan is a Refinance

My loan is a Refinance, so I have been through the process before. Ken was very postive all the way, however I started to become anxious when my file went to another department in the Home Office. They seemed to want to find ways to "not do" my loan, even after the apprasial came in over projection! I believe a reverse mortagage is to make life better for seniors, not more difficult. All's well that end's well, thanks to Ken holding my hand.

December 17, 2021
Unprompted review
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Reply from GoodLife Home Loans

We appreciate you refinancing your reverse mortgage with GoodLife Home Loans, Bruce! Thank you for reviewing us and letting us know about the great service you received from Ken Craynon. Our loan officers strive to keep communication flowing and make the process go as quickly and smoothly for borrowers as possible, and we're happy to hear Ken hit the mark! We wish you the very best as you live the good life with your reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Reverse Mortgage in only two and 1/2 months, application to closing!

Today we closed on our Reverse Mortgage only two and a half months after contacting Goodlife! We had previously started the application process for a reverse with AAG last March and the nightmare began! For seven months we were given the run around, calls and emails weren't returned and we were contacted repeatedly to confirm information for which we had provided documentation months earlier. It appeared that AAG did not have enough experienced agents and the ones they had were always rushed and not paying attention. After cancelling our application with AAG we had the extremely good fortune to find Dave Schulte. Not only is he very professional and conscientious he answered all our questions immediately, with no pressure, all the while giving us his personalized attention. Dave made us feel like we were his only clients! We heartily recommend Dave Schulte's kind and considerate attention for anyone considering a Reverse Mortgage! You won't be disappointed!

December 16, 2021
Unprompted review
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Reply from GoodLife Home Loans

Hi, Shirley! Thank you! We're thrilled to hear how satisfied you are with the service you received from GoodLife Home Loans. We appreciate you reviewing us and providing such positive feedback. Your loan officer Dave Schulte credits teamwork to how fast we were able to get your loan closed. He kept the line of communication open, while you responded perfectly with everything he needed. Thank you for your efforts. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Wish we could give 100 stars!

If we could give 100 stars we would! We first decided about three years ago to try and obtain a reverse mortgage on our home. After many hours of research, it looked like it would be a good fit for us. Now we needed to figure out who best could help us with this process. Again, after much research, we reached out to a lady named Janette Heyl, who at the time worked for another company, It quickly became apparent that Janette was not only knowledgeable in her field, but also able to explain the entire process to us in terms that we could understand. On top of that she has a super personality and provides exceptional customer service. By the time we closed, we knew we had a new friend in Janette. Fast forward to 2021 when we decided , because of rising home values, that we would refinance again into a new reverse mortgage. We quickly realized that Janette no longer worked with the other company, Oh no, what are we going to do?! After a lot of online searching, we were able to find Janette with GoodLife Home Loans. We contacted her and realized that the time spent searching for her had paid off. Again, she handled everything in a prompt and professional manner. We were kept updated every step of the way and now are able to continue to enjoy our retirement. Thanks Janette and thanks to all the staff at GoodLife Home Loans.

B & J

December 8, 2021
Unprompted review
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Reply from GoodLife Home Loans

Wow, thank you, Judi! Your loan officer Janette Heyl and your processors found you and Buddy an absolute delight to work with. You have a fan club over here at GoodLife! We appreciate your business and the opportunity to help you live the good life with your newly refinanced reverse mortgage. All of us wish you both the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

We are so satisfied with how Dave…

We are so satisfied with how Dave Schulte handled our reverse mortgage! From start to finish, he was always available. Even when we would ask the same questions again and again he was extremely patient and was genuinely concerned that we understood everything. We've just met Dave but consider him a true friend!

December 7, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you for your business, Marilyn! We appreciate you sharing your positive experience. Your loan officer Dave Schulte credits both you and Keith for being amazing to work with and a great husband and wife team. You made the process so smooth and easy because of your ability to get things done quickly. All of us here at GoodLife wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I'm very happy with my reverse mortgage from GoodLife Home Loans!

I contacted GoodLife Home Loans about obtaining a
reverse mortgage. I had the good fortune to be connected to Mr. Kenneth Craynon, and he quickly began assisting me in beginning the process. My situation presented him with quite a few challenges, but he very patiently continued to help me, and he was always very supportive. He always promptly returned my many calls, and he maintained a positive and optimistic attitude. I found that Mr. Craynon was very knowledgeable about the reverse
mortgage process, and he carefully gave me guidance as I progressed through the many steps that were required. I was very happy to actually be approved for this reverse mortgage, and I feel certain that I might never have gotten it without Mr. Craynon's much-needed help! I'm very grateful to Mr. Craynon and to GoodLife Home Loans. I would happily recommend Mr. Craynon (and GoodLife) to anyone who's seeking to get a reverse mortgage. I'm so very happy with my reverse mortgage, and I feel so lucky that I worked with Mr. Craynon! Thank you!

December 6, 2021
Unprompted review
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Reply from GoodLife Home Loans

Hi, Raymond! We appreciate you reviewing us. Thank you for your business and positive feedback about how it went with your loan officer Ken Craynon. Our goal is to get our borrowers living the good life with a reverse mortgage as quickly as possible. We're happy to hear the process went so well for you. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

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