GMS Mobility Reviews 275

We were completely impressed with Joel's professionalism and customer service. I highly recommend this business. Joel was very knowledgeable on the wide variety of scooters on offer and at very comp... See more

GMS MOBILITY highly recommend Scooter just arrived .great Scooter just been out on .delivered by excellent guy .5star service. By deliver driver . Please pass my comment on the delivered co... See more

I had had some frustrating experiences trying to sell my late husband’s mobility scooter. I was recommended to GMS and was delighted with their response. I filled in the online form and received a spe... See more

Very quick service and super fast, free delivery. Ordered on Sunday evening, arrived on Tuesday morning by pallet delivery. Powerchair is in excellent condition as described on the website. Very neat... See more

Ordered a scooter for my father. The service from initial contact via email and then telephone to delivery was first class. Joel was extremely helpful as was his colleague Georgina. He took the time t... See more

I traded in my 4mph scooter for a used approved careco daytona and I couldn't be happier with my purchase. The customer care was fantastic especially Jeremy and Joel. They're both friendly and knowled... See more

What a thoroughly open/honest and trustworthy business. I recently needed to part exchange my Pride scooter fo a lighter one. Initial contact was made and prompt reply received from Georgina. From... See more

I bought a Sterling Sapphire 2 2nd hand from GMS. It was delivered within 48 hours, complete with charger, handbook and guarantee. Unfortunately the scooter developed an electrical malfunction. I... See more

GMS were professional from the outset. I part exchanged my Grey Kymco Maxi XLS for a lovely Red example. Jeremy delivered the red Kymco in person the next day but unfortunately, I sensed later that... See more

My housebound mum ordered an ex demo power chair from here and the service was first class and the price very competitive. The transaction was made very easy for her and delivery was quick and excell... See more

They were superb from start to finish . They did exactly as promised and the amount of email response to my questions was incredible. The product arrived on time and was very well packed. I had asked... See more

Full marks for this company not only friendly and helpful but totally efficient as well. I wanted to part exchange my scooter for one that I saw on their website and I was very apprehensive about it.... See more

I filled out the paperwork and sent it to GMS Mobility. They responded quickly and made an offer to which I accepted. They referred me to their courier and I confirmed the day for collection. They gav... See more

After weeks of looking at various sites,I decided ON GMSMOBILITY. Great reviews. Competitive pricing. I wasn't disappointed! Great service. Even greater staff. After delivery. My Scooter deve... See more

After weeks of looking for an unused iConnectZora powerchairwith attendant bracket GMS were advertising me for sale. I rang GMS on Friday 12th December and spoke to Joel who was very friendly and hel... See more

Great company to deal with, good valuation of scooters and tracked collection on allocated day and took out all the hassle of trying to sell them privately.Georgina was fantastic in sorting everthing... See more

I contacted GMS regarding a Sunrise Powerchair that was in very good condition and working order and that I needed to sell for the owner. They responded very quickly. After sharing some photographs, t... See more

Excellent customer service. Happy to help didn’t feel under pressure Communication was excellent too Would recommend them to new customers My only concern/issue/worry ….. we did a part x th... See more

Brought a ex display powered wheelchair from these guys..I expected a few scratches here and there but was pleasantly surprised as can't see one. Excellent price, Excellent service, superfast delivery... See more

This is a fantastic company to deal with. They did everything they possibly could to resolve my enquiry and problem. Their phone manner and communication texts were second to none. In particular Jerem... See more

Contacted to sell my Dads mobility scooter after he had passed away. Georgina was in constant contact arranged to pick up Monday was received Tuesday and money transferred into my bank same day. Wo... See more

Very straightforward and smooth transaction to sell our Electric Mobility Scooter. It only took 2 days from contact /collection to receiving the agreed amount with no hassle. Excellent company. Very c... See more

Dealing with GMS has been a demonstration of what outstanding customer service can be but so rarely is. Various conversations with other firms led me to believe that selling my mobility scooter would... See more

My mom had a mobility scooter that needed selling urgently as she no longer required it. The staff at GMS provided brilliant service right from the start. They made everything so easy for us and they... See more

Customer service is clearly a top priority at GMS. Georgina was incredibly helpful throughout the entire process of selling my grandmother's mobility scooter. She responded to all of my emails promptl... See more

Bought a used Mobility Scooter from the company unfortunately the battery was not up to standard, the company paid for the return postage and gave me a full refund, GMS are a really good company to... See more

Cannot thank this company enough. My Dad sadly passed away and I was in the position of needing to quickly sell his mobility scooter as we needed to clean his bungalow within a certain timeframe. I re... See more

Finally a mobility company that cares about customer service they are so very helpful delivery quick sometimes next day and they even did the registration documents for me which was a great surprise... See more

We contacted GMS, received a quote, had the scooter collected and received payment in less than a week! Excellent service and we were kept updated even over a bank holiday weekend. We would definitely... See more

We ordered a mobility scooter on Monday and it was safely delivered on Thursday morning and after taking it out of the packaging, it was ready to go. We couldn't have asked for better service.

I’ve had to deal with being disabled for over 30 years. In that time I’ve had to order various items, big and small and it’s always been a bit stressful. The massive difference with GMS Mobility is ho... See more

Could no longer use my mobility scooter due to ongoing disability, so needed to sell it, without the hassle of ebay and time wasting buyers etc. A friend of mine recommended GMS Mobility. Gave them a... See more

We wished to sell my daughter's mobility scooter as it was no longer suitable for her needs. GMS were very helpful and paid us the best price for the scooter. I was initially anxious about the scooter... See more

GMS Mobility company were very good to deal with when we had a scooter to sell. They swiftly arranged collection, then transferred the agreed amount in full the next day. We are very happy with the... See more

Sold my scooter to GMS & from start to finish the whole process was easy & Georgina was very helpful & explained everything. Highly recommended!

I have been using road legal mobility scooters since the beginning of 2007. At the time my newest was purchased it was, at 20kg, one of the lightest on the market. After retiring a year ago my wi... See more

Such an easy process to sell my mobility scooter, from getting a quote, arranging a courier to pick it up and getting paid was all sorted within in a week. GMS Mobility proving to be a very profession... See more

Georgina was a pleasure to work with, the offer was 109% held to and collection was very quickly made too. Extremely good company would use again without hesitation.

GMS are brilliant with their customer service compared to other comapnies ive dealt with and the products have always been top quality and if ive had any problems theyve sorted them straight away!

From my first contact by phone to arriving to view & purchase My TGA S4 Breeze GT.I was treated as a highly valued customer. The most professional team to deal with. My scooter was prepared for my vi... See more

Yesterday I received a very good Mobility, scooter from GMS Mobility, I did moan and gave them two stars as the machine was a little dirty however today I am giving GMS a five star review because of t... See more

Great communication, prompt delivery and well-priced items. Very helpful people (Jeremy, in particular) and were able, and willing, to collect the wheelchair I'd had delivered, to do adjustments for m... See more

Scooter arrived this morning, delivery went off like clockwork and the scooter is in excellent condition, I am very pleased with it. Thank you for such good service.

Absolutely brilliant. They are excellent, honest, trustworthy and delivery the highest quality in mobility scooters, customer service, patience and also have an extremely excellent sense of humour wh... See more

The wheelchair was collected on time as promised and as soon as it was received at their warehouse payment was made. A very prompt and efficient service.

I would highly recommend GMS Mobility after our excellent experience with them. From buying the wheelchair to delivery Joel was extremely helpful and friendly throughout. We would not hesitate to bu... See more

Friendly and knowledgeable staff. Delivered on time, well and carefully wrapped. Condition exceeded expectations. Well done G M !

Spent nearly £3000 on a folding mobility scooter for my 88 year old Mum only to have it stop reversing and folding up properly 8 months later. Gms don't want to telling me to go to care co to PAY to g... See more

Just been to GMS. They have a vast range of mobility scooters of all types. The guy i saw was most helpful, nothing was to much trouble. I was looking for a light weight folding scooter that would fi... See more

What a wonderful experience with GMS Mobility, from our initial enquiry speaking with Jeremy, who showed empathy, understanding and wonderful Customer Care to the delivery of a product, at very good v... See more