GLS Denmark Reviews 1,925,958

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I shop online a lot. After trying all of their competitors I have to say that GLS denmark are by far the best. Their APP actually works and they delivery very quickly to the place that you have ac... See more

Rated 5 out of 5 stars

They really package in a proper way and deliver very carefully. Always on time! I've got a few deliveries from them til now and they're the best delivery service! :D

Rated 2 out of 5 stars

Delayed Delivery, Poor Communication and Dirty Damaged Packaging: Firstly, the order was meant to be a surprise gift but the delivery was made on the 11th of May instead of the 7th of May. The purch... See more

Company replied

Rated 5 out of 5 stars

GLS simply does what they promise! Unlike some of their competition. They never just leave something and walk away (without even touching the doorbell), like some of their competitors... I wont name a... See more

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Shipping and Mailing Service
  4. Shipping Service

About GLS Denmark

Written by the company

Det, du sender og modtager, betyder noget. Det véd vi hos GLS. Og er det vigtigt for dig, er det vigtigt for os.

Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.

Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke

Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen

Contact info

GLS-appen gør dit liv lidt nemmere

Med GLS-appen har du altid det fulde overblik over dine pakker.

4.6

Excellent

TrustScore 4.5 out of 5

2M reviews

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Rated 1 out of 5 stars

POOREST delivery service ever…

POOREST delivery service ever encountered. Several times this company claims to deliver at home the package and although I wait home for the time frame the write they almost never do it so I have to pick it personally from pick points although I pay for delivery. Every time I overlooked due to a light weight of the package but this time they shamelessly send a message that they tried to deliver it home thou I remained home all day for the delivery since it’s a 10 kg package. They just left it in the pick point as they almost always do. Note I don’t have a car and to carry 10 kg that I payed transport for so I must waste time and energy caring it in buss and metro. It’s UNACCEPTABLE AND RIDICULOUS. Definitely DON’T RECOMMEND !!!

May 19, 2026
Unprompted review
GLS Denmark logo

Reply from GLS Denmark

Hi Claudia

Thank you for sharing your experience with us 💙

I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.

You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊

I wish you a wonderful day ☀️

Best regards
Sophie V - Customer Service

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