I was frustrated in the beginning because I couldn't find a clear answer to what was the cost. I couldn't find an answer to whether my health insurance would cover at least some of the cost.. I liter... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It took like 2 weeks or more to get my refill filled. I couldn't do it online so had to call in. The lady I got I couldn't understand anything she Said. All and all a very poor experience. I always... See more
Company replied
I've been with Zealthy for about 2 years. Great meds. The only issues I have had are minor in the grand scheme of things. Delays and billing uh-ohs. Zealthy always communicated with me and always t... See more
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This is one of the few times weight loss has felt realistic and manageable for me. The first month showed steady progress, making it easier to stay consistent. My appetite feels more controlled, and I... See more
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I have been dealing with fraudulent charges from May, 2025 and continuing through Jan, 2026. They use different names to access my account. This after charging me $1124 for medication never sent . T... See more
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I honestly thought the process would be harder, but it's been surprisingly manageable. After a little over four weeks, I've lost around 14-15 lbs. My appetite is easier to control, and the support tea... See more
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I have Cushing’s disease, just diagnosed. The meds the endocrinologist has ordered I am severely allergic to. I am not a good candidate for surgery. So she wants to try and treat the symptoms I am hav... See more
Company replied
A place you could improve: I absolutely cannot log in to Zealthy by using the log in page. I’ve messaged back and forth in an effort to figure that out. Nope! That cost Zealthy my business in another... See more
Company replied
What a freaking scam!! I signed up and then decided that I didn't want to do it. I let them know multiple times that I wanted to cancel, and actually thought that it was, but then I noticed several m... See more
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The worst in every way. I tried to change from Oral Semaglutide to injectable , change never made. Money pulled from my account. Spoke to Customer Service and they can't guarantee a refund for a pro... See more
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I have been dealing with my weight for a while now I was on ozempic before from some one at my hair salon but ever since then I haven't been able to get it from a doctor or anywhere. I tried looking u... See more
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This company is such a scam. After telling me via email that my account was cancelled they continued to charge me for 4 more months until I found the online cancellation page. I received not ONE pie... See more
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I cancelled on the same day I signed up after hearing about how horrible they are since then I've been charged 39$ and an additional 135$ they absolutely refuse to give my money back after sending scr... See more
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I gave one star, because zero wasn't an option. If you want to give them money, you had better be sure. They charge your credit card immediately, even though they say they wait until your information... See more
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I honestly went in thinking this would be harder, but it felt simpler than expected. I started noticing changes after a few weeks, and the support always answered my questions quickly. This has felt l... See more
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Zealthy is a horrible company and has the worst customer service. I used this company for health care for a couple months and they charged my account unexpectedly in December 2025 and never refunded m... See more
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I agree with everyone on here a complete SCAM!! They only want your money!! They billed my credit card repeatedly for over thousands and claimed they refunded me, which is complete rubbish because I h... See more
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I can't get their app open to get on it to cancel the subscription that they don't specify when your reading their app and when I try to get on their app it just keeps buffering. This us a nightmare... See more
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STAY AWAY! Company charged me $199 for medication even though I did not authorize the transaction. Immediately upon learning I had been charged I tried calling the company over four times and they nev... See more
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I went into this a bit cautiously because I've struggled with my weight for years. But in just over 30 days, I lost 16 lbs, which felt incredible. My appetite feels much more controlled and I don't fe... See more
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I started browsing around the GPL-1 sites and found myself drawn to Zealthy for many reasons. The first reason was the website. It was open, honest and informative. All my questions and concerns were... See more
Company replied
I am very excited to get on my way of adding my medication to my weight loss journey. I am very pleased with the great customer service, messages from my provider and fast shipping! Thank you for help... See more
Company replied
Trustworthy site/company. No hassle to sogn up. Quick delivery. Responsive customer service. Very effective. Couldn’t be happier with Zealthy and my results!
Company replied
What made my experience great with Healthy was how kind and concerned my health care provider was. The doctors voice was calm and she answered all my questions. I appreciate being able to receive my m... See more
Company replied
Very easy very quick. Got my medication in 1 day after approved. I would highly suggest anyone wanting to do this quick without having to go through your doctor and if your insurance denies you the se... See more
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First I have not been treated like I was with hims. Hims hurt my healing process. I was on the medication I am now. I was having problems with other things that wasn't there medicine fault. But I deci... See more
Company replied
I love how affordable Zealthy is and the results I have seen are outstanding! They have quick shipping and tracking on all shipments it’s really simple to use them!! I’ve been recommending them to all... See more
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I thought this journey would be much harder. Just over four weeks in, I’ve lost around 14–16 lbs. My appetite is more manageable and every time I had a question, support was available and responsive.
Company replied
At first I was a little confusing about the price and what’s included but very nice people broke it down for me and helped me understand that there is a monthly membership fee that includes your weigh... See more
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I started my first dosage at 255LBs and lost a total of 30lbs , i was happy with my results! It felt really good to fit back in to my favorite clothes! I just started my second dosage,i feel good and... See more
Company replied
So far, so good. I'm a little confused about the refill process as I've been getting prompts to refill, but then I go to refill and am told it's too soon, but I'm guessing that will work itself out.... See more
Company replied
Even with the membership fee, this is still the most affordable option I could find. Very easy to order and very fast delivery. Always a contact on hand to converse with
Company replied
I honestly thought this would be harder. I’m just over 4 weeks in and have lost around 14–15 lbs. My appetite is much more manageable and support has always been available when I needed it.
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I have enjoyed the product, but their customer service needs some help. The voicemails and messages and they’re not returned.
Company replied
RoenRx is great! The doctor approved my GPL-1 within a day! The are truly great if u have any questions you are able to send messages to ur doctor! I highly recommend RoenRx for a weight loss journey... See more
Company replied
Compare to Ozempic, less stomached upset and less acid reflux, have little more energy and less urge to eat
Company replied
So far so good. No side effects as of yet. But I feel that the medicine is working less carbs I eat and eat healthy along with the medicine has both helped my diabetes and my weight loss!
Company replied
Found this company on Google. Very simple to get started. Reasonably priced, great experience
Company replied
This is amazing. This is very easy to do. I have lost 15 pounds in 4 1/2 weeks. My energy levels are way up. It really stopped my craving to eat and snack. My food consumption is at 40% of my norm. I... See more
Company replied
Be very wary. The website is designed to get your subscription up front and continue billing you every month. It's literally impossible to cancel your account without speaking to a call handler. There... See more
Company replied
They are a scam, impossible to cancel. Gave written notice, verbal over 20 times. They try to get you to jump through hoops to cancel on their site then it goes to an error page. They have deceptiv... See more
Company replied
Zero/ Fraudulent business Not only do they not ship what you order, they still attempt to make absurd payments from your account AFTER your subscription is cancelled. And they don’t respond to ema... See more
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If I could give 0 stars I would. First you can never get anyone in the phone. Then, when I did, THEY HUNG UP ON MY 2X! The website NEVER WORKED! even after I canceled, online, in an email and on... See more
Company replied
I'm doing really well with the program and I'm done 9 lbs. I'm now at 10 a week. Haven;t had any nausea or any systems. Just have no cravings that I was still having when I started. Now I look for he... See more
Company replied
The customer service was terrible and so is the website. My prescription was wrong. They said they would send out the correct thing and never did. So I was going to use the prescription that was sent... See more
Company replied
Do not trust this place. They will chatge you for everything and then never send your medicine. They are not reliable enough to deal woth when it comes to weight loss. So far I have had 5 messages of... See more
Company replied
Easy to purchase what I was looking for and navigate the website the payment process was also easy and efficient and the product was exactly what it was supposed to be
Company replied
I have been over charged for the membership fee and was overcharged on Dec 2nd and I have left 5 messages for this overcharge in the messages with the same response, it has been escalted. I also have... See more
Company replied
They are CROOKS and SCAMMERS!!! I paid the membership fee on December 14th, 2025 and on that same day realized that Zealthy had unethically practices and cancelled my membership. I stated several time... See more
Company replied
They also go by Trimrx AM Rx and Roen RX as well as zealthy. The get your card information. Charge $39.99 for 1 none month them you get charged $135.00 a month. Hard to cancel. This is just for. Membe... See more
Company replied
Company details
- #41 of 42 best companies in Online Prescription Medication Vendor
Written by the company
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Contact info
429 Lenox Avenue, 33139, Miami Beach, United States
- (877)870-0323
- carolina@getzealthy.com
- getzealthy.com
3.2
Average
6K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Zealthy
Hi Jacqueline, thank you for your kind words. We’re so glad to hear you had a great experience and felt supported by our team. Providing friendly, caring service is very important to us, and it means a lot to know that came through. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Horrible experience
Horrible experience. It's impossible to cancel the membership. I went through the steps on their website to cancel my membership 10 times and never got a cancellation confirmation via email. Then the next month they charged me again, so I contacted them and they said they don't show that I canceled the membership and they wanted proof such as a cancellation email or screenshot. I didn't have a screenshot so I did it AGAIN, and sent them the screenshot. Now they're asking for other proof that I cancelled the membership. Do not sign up with them, they will give you the run around when you try to cancel.
April 3, 2026
Unprompted review
Reply from Zealthy
Hi Chris, we’re really sorry to hear about your experience and understand how frustrating it must be to go through the cancellation steps multiple times, not receive confirmation, and then still be charged. Being asked for proof repeatedly only adds to that frustration, and we sincerely apologize for the inconvenience and confusion this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Fast responses and attention to detail…
Fast responses and attention to detail make Zealthy the perfect fit for me. I would urge anyone that is interested in loosing and maintaining weight loss to go with Zealthy.
April 3, 2026
Reply from Zealthy
Hi Rebecca, thank you for sharing your experience. We’re so glad to hear that our fast responses and attention to detail have made a positive impact for you. It means a lot to know you feel supported in your weight loss and maintenance journey. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
They also go by Trimrx AM Rx and Roen…
They also go by Trimrx AM Rx and Roen RX as well as zealthy. The get your card information. Charge $39.99 for 1 none month them you get charged $135.00 a month. Hard to cancel. This is just for. Membership. Still have to pay for the peoduct. Calling their customer service is useless. Will not refund money. Filing civil court. But will let others be aware and avoid them. Not ethical business
April 1, 2026
Unprompted review
Reply from Zealthy
Hi Michael, we’re very sorry to hear about your experience and understand how concerning it must feel to see unexpected charges, have difficulty canceling, and feel like you’re not getting the support you need. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and concern this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I can't get their app open to get on it…
I can't get their app open to get on it to cancel the subscription that they don't specify when your reading their app and when I try to get on their app it just keeps buffering. This us a nightmare and they trick you into buying. I will tell the better business bureau
April 1, 2026
Unprompted review
Reply from Zealthy
Hi Vicki, we’re really sorry to hear about your experience and understand how frustrating it must be to have trouble accessing the app, especially when you’re trying to cancel your subscription and can’t get past the buffering. That’s not the experience we want for you, and we sincerely apologize for the confusion and inconvenience this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Their communication amongst agents is…
Their communication amongst agents is horrible! You will repeat yourself constantly instead of reading notes left by previous agent! So far HORRIBLE experience.
April 1, 2026
Reply from Zealthy
Hi Slyvia, we’re very sorry to hear about your experience and understand how frustrating it is to have to repeat yourself because your concerns weren’t properly carried over between agents. That’s not the seamless communication we aim to provide, and we sincerely apologize for the inconvenience this caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Zealthy is a horrible company and has…
Zealthy is a horrible company and has the worst customer service. I used this company for health care for a couple months and they charged my account unexpectedly in December 2025 and never refunded me. I have spent 4 months trying to get a refund but every time I call, they hang up on me. I have sent them emails with screen shots from my bank showing the refund hasn’t happened, and no response. I call and email daily with no response. Stay far away from this company
December 1, 2025
Unprompted review
Reply from Zealthy
Hi Erica, we’re truly sorry to hear about your experience and understand how frustrating it must be to be charged unexpectedly and then spend months trying to get a refund without any response. Being unable to reach support and feeling unheard is not the experience we want for anyone, and we sincerely apologize for this. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved.
Easy ordering and fast delivery in safe…
Easy ordering and fast delivery in safe packaging
February 6, 2026
Reply from Zealthy
Hi Laura, thank you for sharing your experience. We’re thrilled to hear that you found the ordering process easy and that your delivery arrived quickly and securely. Knowing that our packaging and delivery met your expectations really means a lot to us, and we’re glad we could provide a smooth experience. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Reply from Zealthy
Hi there, thank you so much for your kind feedback. We’re really glad to hear you had an excellent experience with our service. It means a lot to us! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
The customer service experience has…
The customer service experience has been among the worst I have encountered. Direct questions are consistently left unanswered, and instead, I have been passed between multiple representatives without resolution. This lack of accountability and efficiency makes it extremely difficult to receive the level of service expected.
As a result, I will be transitioning to Ro for my future needs and would strongly encourage others to consider doing the same.
March 29, 2026
Reply from Zealthy
Hi Mr. B, we’re very sorry to hear about your experience and understand how frustrating it is to have your questions go unanswered and be passed between multiple representatives without a clear resolution. That’s not the level of service we aim to provide, and we sincerely apologize for the lack of accountability and efficiency you encountered. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Great experience
Great experience. Started out a bit rocky but I’ve gotten the help and support I’ve needed on this journey.
March 28, 2026
Reply from Zealthy
Hi Eboni, thank you for sharing your experience. We’re really glad to hear that, even though things started off a bit rocky, you were able to get the support and help you needed along the way. That means a lot to us, and we appreciate you sticking with us through the process.
If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
DON'T DO IT!!!
I called Zealthy
877-870-0323
Called on January 28, 2026 at 3:23pm. and they do not do refunds no matter what, which is a scam! I canceled almost right away because I found out they failed to me that the $39 was only for 1 month!
Finally Wells Fargo made Zealthy give me the refund!
I do not want these scammers doing this to anyone else! All they want is your money even when you don't have the item!
I paid $39.00. I was told it's $39.00, but i then found out that it's only for the first month. Then, it's $135.00 thereafter. Zealthy told BBB that I never canceled, BBB also said Zealthy told them that they sent the meds, which they did not!
Please investigation this company!
I have never experienced anything like this!
I told BBB to just look in Google search and you will see that they are nothing but scammers!!! They have been sued also!
January 28, 2026
Unprompted review
Reply from Zealthy
Hi Kim, we’re really sorry to hear about your experience and understand how upsetting it must have been to feel misled about pricing, have difficulty canceling, and go through so much effort to get a refund. That’s not the experience we want anyone to have, and we sincerely apologize for the frustration and concern this caused. We take feedback like this seriously and would truly appreciate the chance to look into what happened and make things right. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Do not trust this place
Do not trust this place. They will chatge you for everything and then never send your medicine. They are not reliable enough to deal woth when it comes to weight loss. So far I have had 5 messages of excuses as to why my medicine hasnt been sent. Not to mention customer service is rude. I was hung up on when I explained my frustration about paying for something that has not even been shipped. Do yourself a favor and go to your local aestitician . Don't blindly trust the internet like I have. Thats too much money fo waste.
March 26, 2026
Unprompted review
Reply from Zealthy
Hi Holly, we’re truly sorry to hear about your experience and understand how frustrating it must be to pay for your order and still not receive it, especially after multiple delays and poor customer service. This is not the experience we want for anyone, and we sincerely apologize for the inconvenience and stress this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this promptly.
Easy to purchase what I was looking for…
Easy to purchase what I was looking for and navigate the website the payment process was also easy and efficient and the product was exactly what it was supposed to be
March 25, 2026
Reply from Zealthy
Hi Jason, we’re so glad to hear the entire process, from finding what you needed to checkout, was easy and efficient, and that the product met your expectations. That’s exactly the kind of smooth experience we aim to provide. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Easy to use website
Easy to use website, competitive pricing with other sites. Easy to renew subscription.
March 25, 2026
Reply from Zealthy
Hi Galen, we’re so happy to hear that you found our website easy to navigate and that the pricing and subscription process have been smooth and convenient for you. It’s great to know that renewing your subscription has been straightforward and hassle-free. If you ever need assistance, you can always reach out right away. We’re here to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you to ensure your experience continues to be seamless. Thank you!
It's only been 2 weeks but everything…
It's only been 2 weeks but everything seems great so far. I'm so blessed to have someone to help me with my future and getting more healthier. We'll see how it goes
March 25, 2026
Reply from Zealthy
Hi Patricia, we’re so glad to hear that your first couple of weeks have been going well and that you’re feeling supported on your journey toward better health. It means a lot to us to be part of that with you, and we’re here every step of the way as you continue forward. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Reply from Zealthy
Hi Claire, we’re so glad to hear you found our team very responsive. It’s important to us that you feel heard and supported whenever you reach out. We truly appreciate you taking the time to share your experience. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
The no pressure and communication…
The no pressure and communication feedback given throughout the process
March 17, 2026
Reply from Zealthy
Hi Angela, we’re so glad to hear you appreciated the no-pressure approach and the communication throughout the process. It’s important to us that you feel comfortable, informed, and supported every step of the way. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
The injection was fine was extremely…
The injection was fine was extremely nauseated but well worth it the only problem I have is the lack of communication. It takes forever for someone to get back with me after I send a message
March 20, 2026
Reply from Zealthy
Hi Kelly, we’re glad to hear the injections have been working well for you, though we’re really sorry to hear about the nausea and the delays in communication. We understand how frustrating it is to wait for responses, especially when you have concerns about side effects. That’s not the experience we want for you. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Reply from Zealthy
Hi Crystal, we’re glad to hear the service has been working well for you and that everything has been quick and efficient. That’s exactly what we aim to provide.
If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
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